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Integration Support Engineer Jobs (NOW HIRING)

NikoHealth

Solutions Engineer, Integrations

$85K - $115K/yr

We're seeking an Integration Support Engineer to own the post-implementation customer experience for all native integrations and vendor partnerships. This role sits on the Customer Support team and ...

HHAeXchange

Integration Support Representative

Miami, FL · On-site

$60K - $65K/yr

Provide responsive, multichannel support to address application and integration inquiries ... Partner with Engineering and Product teams to identify, test, and resolve client-facing issues.

Cornerstone Defense

Mission Integration Support

Mclean, VA · On-site

$105K - $141K/yr

Mission Integration Support Location: McLean, VA *Clearance: *Active TS/SCI w/ Polygraph needed to apply * Company Overview: Cornerstone Defense is the Employer of Choice within the Intelligence ...

Ataero

Systems Integration Engineer

Patuxent River, MD · On-site

$162K/yr

Support development, implementation, and maintenance of Government Reference Architectures (GRA) and Business Integration Support Framework (BISF) strategies. * Analyze and develop system ...

asrcfh

Software Integration & Test Engineer

Moorestown, NJ · On-site

$102K - $138K/yr

The Software Integration & Test Engineer supports system-level software integration within a laboratory environment. This role executes requirement-driven manual and automated integration testing ...

asrcfh

Software Integration & Test Engineer

Moorestown, NJ · On-site

$102K - $138K/yr

The Software Integration & Test Engineer supports system-level software integration within a laboratory environment. This role executes requirement-driven manual and automated integration testing ...

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All JobsIntegration Support Engineer Jobs

Integration Support Engineer information

See salary details

$44.5K

$124.3K

$173.5K

How much do integration support engineer jobs pay per year?

As of Jul 3, 2026, the average yearly pay for integration support engineer in the United States is $124,275.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,000.00 and $140,000.00 per year, depending on experience, location, and employer.

What is the difference between Integration Support Engineer vs Application Support Engineer?

AspectIntegration Support EngineerApplication Support Engineer
Required CredentialsBachelor's in IT, Computer Science; certifications like Cisco, MicrosoftBachelor's in IT, Computer Science; certifications like ITIL, Microsoft
Work EnvironmentTechnical teams, client sites, cloud environmentsHelp desks, internal IT teams, client support
Employer & Industry UsageTech companies, SaaS providers, networking firmsSoftware companies, enterprise IT departments
Common Search & ComparisonYesYes

The Integration Support Engineer focuses on integrating systems and ensuring seamless connectivity between different platforms, often working with APIs and network configurations. In contrast, the Application Support Engineer primarily troubleshoots and maintains software applications, providing user support and resolving application issues. Both roles require technical certifications and involve supporting clients or internal teams, but their core responsibilities and environments differ.

More about Integration Support Engineer jobs
What job categories do people searching Integration Support Engineer jobs look for? The top searched job categories for Integration Support Engineer jobs are:
Integration Support Engineer jobs near you
Infographic showing various Integration Support Engineer job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $124,275 per year, or $59.7 per hour.
Solutions Engineer, Integrations

Solutions Engineer, Integrations

NikoHealth

Remote

$85K - $115K/yr

Full-time

Posted 15 days ago

Job description

NikoHealth is a rapidly growing SaaS company transforming how Durable Medical Equipment (DME) and Home Medical Equipment (HME) providers operate. Our innovative, all-in-one platform streamlines business operations, empowering providers to work smarter and more efficiently.
We're seeking an Integration Support Engineer to own the post-implementation customer experience for all native integrations and vendor partnerships. This role sits on the Customer Support team and serves as the escalation point for integration-related issues-serving as the bridge between our customers, third-party vendors, and internal engineering team.
If you're a technically curious problem-solver with strong people skills and an entrepreneurial drive to build processes from the ground up, we'd love to hear from you!
What You'll Do
  • Serve as the primary escalation point for all integration-related customer issues, including dropship vendors, dropship vendors, fax services, ordering platforms, credit card processing, and other native integrations.
  • Own the end-to-end customer experience for integrations post-implementation-from troubleshooting to resolution to proactive communication.
  • Build and maintain a comprehensive ecosystem map of all third-party integrations, tracking vendor contacts, licensing requirements, sandbox availability, and costs.
  • Develop and manage vendor relationships, acting as NikoHealth's primary point of contact for integration partners.
  • Support API-related customer issues post-implementation, triaging errors and coordinating with Engineering when developer intervention is required.
  • Train customers on integration touchpoints within the NikoHealth UI-helping them understand how third-party tools interact with our platform.
  • Attend product meetings to surface integration needs, bugs, and enhancement requests on behalf of customers.
  • Collaborate closely with the Engineering and Release Engineering teams to resolve complex integration issues.
  • Create and maintain integration documentation, runbooks, and support processes to enable the broader support team.
  • Identify workflow solutions by leveraging knowledge of how other customers use similar integrations-proactively recommending best practices to CSMs and customers.
What You'll Bring
  • 4-6 years of experience in a customer-facing technical support, solutions, or integrations role, with at least 2 years at a SaaS or healthcare technology company.
  • Bachelor's degree or equivalent practical experience (relevant hands-on integration/support experience and certifications are valued over a specific field of study).
  • Familiarity with API connections, infrastructure mapping, and reading API documentation (e.g., Swagger/OpenAPI).
  • Experience with monitoring and observability tools (Datadog or similar).
  • Proficiency with JIRA or similar project management and ticketing systems.
  • Strong customer-facing communication skills-comfortable hopping on calls, walking customers through complex workflows, and translating technical concepts into simple terms.
  • Excellent organizational and project management abilities-able to self-prioritize in a fast-paced startup environment.
  • A customer-first mindset combined with genuine curiosity about how systems connect and communicate.
  • Familiarity with customer support tools (Intercom, Zendesk, or similar) is a plus.

Bonus
  • Experience in the DME/HME industry or healthcare SaaS.
  • Background in vendor or partner relationship management.
Who You Are
  • An entrepreneurial self-starter who thrives in ambiguity and wants to build processes from scratch.
  • A strong communicator who can translate between technical teams and non-technical customers with ease.
  • Someone who balances technical aptitude with exceptional people skills-you don't need to be the deepest engineer in the room, but you need to understand the architecture.
  • A relationship builder who takes pride in becoming the go-to person vendors and customers trust.

The pay range for this role is:
85,000 - 115,000 USD per year (Remote (United States))

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