Intake Manager Jobs in Reston, VA (NOW HIRING)

Salary: $26.81 - $35.91 Hourly
Location : Alexandria, VA
Job Type: Part-Time
Job Number: 2026-00413
Department: Department of Community and Human Services
Division: CENTER FOR CHILD AND FAMILY
Opening Date: 05/28/2026
Closing Date: 6/11/2026 11:59 PM Eastern
Bargaining Unit: N/A
Human Services Specialist II
Family Services Intake Specialist - Subsidy Intake Worker
(Part-Time, 20 Hours / Week)
The City of Alexandria is located in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for our Part Time Human Services Specialist II position.
An Overview
A Human Services Specialist II in the Child Care Subsidy Case Management Unit provides social work services to low-income families from diverse backgrounds who qualify for childcare assistance. A Human Services Specialist II engages in active case management with families toward reaching self-sufficiency goals; Offers supportive counseling and crisis support to families who experience difficulties; Provides parent education, information and support to facilitate the selection of appropriate child care placement and authorizes services accordingly; Analyzes and mediates child care concerns and issues; Provides information about early childhood education opportunities available in Virginia through the Head Start, Early Head Start, and Virginia Preschool initiatives.
What You Should Bring
The ideal candidate will have knowledge of the principles and practices of social work which includes knowledge of individual, family and group therapy techniques, as well as crisis intervention; some knowledge of community resources or the ability to readily acquire such knowledge; ability to communicate effectively, both verbally and in writing; ability to work collaboratively with others; ability to create service plans; ability to understand and interpret laws, policies and regulations.
The Opportunity

• Conducts program intake interviews, eligibility determination and needs assessments to identify family priorities, resources and goals;
• Develop individual service plans addressing issues such as employment, job skill readiness, housing, and family or individual dynamics which may impact economic and employment stability.
• Maintains appropriate documentation according to federal, state and departmental requirements;
• Authorizes services and maintains documentation in the current state case management system.
• Monitors client's progress toward self-sufficiency and work with clients to develop strategies to meet their goals;
• Provides resources for information and training on topics related to quality childcare and family self-sufficiency, school readiness, family engagement, child development, financial literacy, navigating services for children with special needs;
• Builds and maintain partnerships with childcare providers;
• Participates in complaint resolution process;
• Conducts site visits to programs to assess goodness of fit and makes appropriate recommendations for children and families who are experiencing difficulties within child care setting;
• Participates in multidisciplinary case consultation team meetings;
• Refers parent to developmental screening using the ASQ-3 and ASQ-SE (children birth - 5 years)
• Provides walk-in support for childcare and provider services.
• Provides crisis intervention and supportive counseling;
• Identifies and assesses service delivery gaps and recommends solutions;
• Performs other duties as assigned.

About the Department
The Center for Children and Families (CCF) provides programs and services for Behavioral Health, Domestic Violence & Sexual Assault, Child Welfare & Child Protective Services, Early Childhood and Youth Development. CCF provides compassionate, collaborative, and effective person and family-centered services based on best practices. Our teams support self-determination, safety, recovery and resiliency for Alexandria children and all residents affected by abuse, neglect, mental illness, intellectual disabilities, and substance abuse disorders.
Minimum & Additional Requirements
Bachelor's Degree in psychology, social services, public health, guidance, or a related field; three years of experience in the provision of mental health and/or substance abuse treatment services, including some experience at the level of Caseworker; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. Employees must possess a valid driver's license issued by the State of their residence.
Preferred Qualifications
Experience in childcare subsidy services; Case management experience; Education, training or experience in early childhood development. Bilingual in English and a language significantly represented in the population served.
Notes
This position requires the successful completion of pre-employment background checks including but not limited to: FBI/Federal Records Check; VA State Child Abuse/Neglect Registry; Medicare/Medicaid Fraud Database; education/certifications; and driver's license.
Schedule
10:00 a.m. - 5:00p.m. M-F Telework or compressed schedule possible upon completion of 6-month probationary period
The City of Alexandria is an Equal Opportunity Employer and values diversity in its workforce. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, military status, or disability.
We are proud to welcome you to explore the City of Alexandria's excellent benefits and programs!
The benefits referenced on this site, may be changed from time to time without notice. Temporary and some part-time positions are not eligible for these benefits. For further information, please contact the Talent Acquisition Team of Human Resources at
01
In Virginia or any other location, have you ever been or are the subject of a founded complaint of child abuse or neglect? If yes, list all cases and explain. If no, indicate "N/A."
02
All positions in DCHS require successful completion of pre-employment background checks in the Virginia State Child Abuse/Neglect Registry and national Medicare/Medicaid Fraud Database. Some positions require criminal records check, and scrutiny of any found criminal records against the Virginia Department of Behavioral Health & Developmental Services list of Barrier Crimes. Some positions require drug testing, and verification of driver's license and education/certifications.

• I Understand.

03
To answer "Yes" to this question, you must answer "Yes" to all the following questions:• Do you have a Bachelor's degree in psychology, social services, public health, guidance, or a related field?• Do you have at least three (3) years of experience I the provision of mental health and/or substance abuse treatment services, including some experience at the level of Caseworker or any equivalent combination of experience and training which provides the required knowledge, skills and abilities? • Do you possess a valid driver's license issue by the State of your residence? If you answer "No" to any part of this question you must answer "No".

• Yes
• No

04
If you answered "No" to question 3, do you have any equivalent combination of experience and training which provides the required knowledge, skills, and abilities for this position? (If you answered, "Yes' to question 3, please answer "Yes" to this question).

• Yes
• No

05
Do you have at least one (1) year of experience in childcare subsidy services?

• Yes
• No

06
Do you have at least one (1) year of experience in Case Management?

• Yes
• No

07
Do you have education, training or experience in early childhood development?

• Yes
• No

08
Are you bilingual in English and a language significantly represented in the population served?

• Yes
• No

09
If you answered "Yes" to Question 8, please list the languages, if you answered "No" please put "N/A"
Required Question