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Intake Manager Jobs in Reston, VA (NOW HIRING)

Service Delivery Management & Governance (Intake process design and execution, portfolio lifecycle management) * Portfolio Management & Resource Allocation (CPIC, TBM, FITARA, IT investment oversight ...

Service Delivery Management & Governance (Intake process design and execution, portfolio lifecycle management) * Portfolio Management & Resource Allocation (CPIC, TBM, FITARA, IT investment oversight ...

Personnel Security Specialist Intake

Springfield, VA · On-site

$18.50 - $24.75/hr

The Personnel Security Specialist (PSS) completes personnel security suitability intake tasks in ... Manages receipt of security documents submitted from contractor applicants. * Conducts ...

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Intake Manager information

See Reston, VA salary details

$36.9K

$69.6K

$113.9K

How much do intake manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for intake manager in Reston, VA is $69,646.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $82,200.00 per year, depending on experience, location, and employer.

What Does an Intake Manager Do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What are the key skills and qualifications needed to thrive as an Intake Manager, and why are they important?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What is the role of an intake manager?

An intake manager oversees the initial assessment and processing of clients or patients to determine their needs and eligibility. They coordinate communication between departments, ensure proper documentation, and often use case management or CRM software to streamline intake procedures. The role requires strong organizational and communication skills to facilitate efficient service delivery.

How much does an intake specialist make?

In North Carolina, an intake specialist typically earns between $30,000 and $45,000 annually, depending on experience, certifications, and the industry. The role often requires strong communication skills and familiarity with healthcare or social service environments.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What are some common challenges Intake Managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What are Intake Managers?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What is the highest paying job in healthcare management?

The highest paying roles in healthcare management are typically executive positions such as Chief Executive Officer (CEO) or Chief Operating Officer (COO) of healthcare organizations, with salaries often exceeding $150,000 annually. These roles require extensive experience, strong leadership skills, and often advanced degrees like an MBA or healthcare administration certification.

What jobs make $3,000 a month without a degree?

An Intake Manager typically earns more than $3,000 per month, but roles such as administrative assistants, sales representatives, or certain customer service positions can also reach this income level without requiring a degree. These jobs often rely on experience, skills, or certifications rather than formal education and may involve working in healthcare, retail, or office environments.
What are the most commonly searched types of Intake jobs in Reston, VA? The most popular types of Intake jobs in Reston, VA are:
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What cities near Reston, VA are hiring for Intake Manager jobs? Cities near Reston, VA with the most Intake Manager job openings:
Infographic showing various Intake Manager job openings in Reston, VA as of June 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $69,646 per year, or $33.5 per hour.
Intake Specialist and Therapist, (1128)

Intake Specialist and Therapist, (1128)

Catholic Charities Archdiocese of Washington

Washington, DC • On-site

$65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Job description

Description:

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

JOB SUMMARY: The Intake Specialist and Therapist schedules, screens and completes intake interviews with consumers. The position provides both individual and group counseling services to consumers.


ESSENTIAL DUTIES and RESPONSIBILITIES:

  • Perform intake process for all clients and provide appropriate referrals.
  • Develop treatment plans to establish goals and objectives for client treatment.
  • Define treatment problems based on intake assessment and diagnosis, addressing behaviors that contributed to admission to the program.
  • Write objectives in clear, measurable terms, person centered treatment planning.
  • Provide therapeutic treatment to assigned caseload consistent with the written treatment plan.
  • Conduct therapy sessions, using modalities and methods appropriate to the client and the program, to identify and discuss problems, identify solutions, work with clients to implement solutions, and model appropriate behaviors.
  • Maintain client documentation according to required policies and procedures including assessments, contact notes, monthly progress notes, biannual treatment plan updates, any and all other clinical documentation related to the care of the client.
  • Coordinate treatment with Clinical Managers, Care Coordinators, Community Support Specialist and other involved staff members regarding consumer’s progress and/or concern in counseling.
  • Participate in quality improvement (CQI) process, ensuring compliance with best practice standards, contract grant requirements, and agency practices and procedures.
  • Meet productivity standard for Intake Specialist and Therapist (average 5 hrs. per day).
  • Assess current level of functioning in areas related to Individual Recovery Plan (IRP): case presentation, assist in orientation of new staff, work with other agencies independently in order to carry out treatment, articulate Agency code of ethics.
  • Perform other job-related duties as assigned.
Requirements:

EDUCATION and EXPERIENCE:

  • Master’s Degree in Social Work, Psychology or Counseling from an accredited college or university.
  • Current D.C. license in specific discipline i.e. LGSW, LGPC.
  • 3 years direct service experience in a mental health setting.
  • Experience providing counseling to adults with serious and persistent mental illness, many with co-occurring substance abuse issues and histories of trauma.

SKILLS and COMPETENCIES:

  • Interpersonal skills when working with complex client interactions. Ability to establish and maintain cooperative working relationships and boundaries.
  • Skill in the use of computer systems (preferably in a PC, Windows-based operating environment) and MS Office products.

Benefits Package:

  • Free weekly clinical supervision for licensed social workers and professional counselors.
  • Free continuing education credits.
  • Robust Professional development and training opportunities
  • Medical, prescriptions, dental and vision insurance
  • Retirement savings plan with company match
  • Company-paid and supplemental life insurance
  • Short Term/ Long Term disability
  • Group Life Insurance and AD&D
  • Other Volunteer Insurance Benefits
  • Flexible spending accounts
  • Paid vacation, sick and personal leave
  • 11 paid holidays
  • Tuition reimbursement
  • Employee referral bonus program
  • Parenting leave
  • Pet’s Insurance

Work Schedule: Monday - Friday, 8:30 AM - 5:00 PM