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Intake Manager Jobs in Reston, VA (NOW HIRING)

Wsgr

Compliance Analyst

Washington, DC · Hybrid

$49.04 - $66.35/hr

Ad hoc requests as directed by Intake Manager Requirements: This position requires extensive experience with the billing, collections, and e-billing functions of a law firm. * Bachelor's degree ...

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Intake Manager information

See Reston, VA salary details

$36.9K

$69.6K

$113.9K

How much do intake manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for intake manager in Reston, VA is $69,646.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $82,200.00 per year, depending on experience, location, and employer.

What Does an Intake Manager Do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What are the key skills and qualifications needed to thrive as an Intake Manager, and why are they important?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What are some common challenges Intake Managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What are Intake Managers?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.
More about Intake Manager jobs
What are the most commonly searched types of Intake jobs in Reston, VA? The most popular types of Intake jobs in Reston, VA are:
What are popular job titles related to Intake Manager jobs in Reston, VA? For Intake Manager jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Intake Manager jobs in Reston, VA look for? The top searched job categories for Intake Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Intake Manager jobs? Cities near Reston, VA with the most Intake Manager job openings:
Intake Manager jobs near you

Intake Specialist

NEIGHBORHOOD LEGAL SERVICES PROGRAM OF THE DISTRICT OF COLUMBIA

Washington, DC

$20 - $27/hr

Other

Posted 4 days ago

Job description

Duties and Responsibilities:

  • The intake worker will be responsible for receiving guests at reception. These duties include greeting visitors, answering phones, directing inquiries to appropriate staff, and providing referrals to applicants who are not eligible for our services.
  • Screen applicants using NLSP’s case management system for eligibility for NLSP services.
  • Prepare case files and schedule client interviews following intake screening.
  • Provide support to attendees at outreach events at various locations around the District of Columbia.
  • Provide general administrative support.
  • Perform other duties as assigned.

Qualifications

  • Demonstrates a commitment to fighting poverty
  • Experience working directly with low-income people in either a volunteer or professional setting
  • Excellent written and verbal communication skills
  • Familiarity with DC communities and/or DC community organizations
  • Strong interpersonal skills and the ability to work well with teams
  • Familiarity with Microsoft office and comfort with learning new software, particularly new databases
  • Fluency in Spanish or another language frequently spoken by low-income DC residents, highly desirable

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