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Intake Manager Jobs in Reno, NV (NOW HIRING)

Open Mind Health

Client Liaison

Reno, NV · Remote

$17 - $20/hr

Collect and document required intake and payment information * Follow up regarding missed appointments, incomplete documentation, and scheduling needs * Maintain accurate information within CRM and ...

UHS

MGR - RECREATION THERAPY

Reno, NV · On-site

$80K - $121K/yr

Oversee intake procedures for new clients or patients requiring therapeutic recreation services and ... Excellent case management skills with experience working with individuals with disabilities or ...

UHS

MGR - RECREATION THERAPY

Reno, NV · On-site

Oversee intake procedures for new clients or patients requiring therapeutic recreation services and ... Excellent case management skills with experience working with individuals with disabilities or ...

UHS

MGR - RECREATION THERAPY

Reno, NV · On-site

Oversee intake procedures for new clients or patients requiring therapeutic recreation services and ... Excellent case management skills with experience working with individuals with disabilities or ...

State of Nevada (NV)

GROUP SUPERVISOR 2

Carson City, NV · On-site

$57K - $84K/yr

Conduct intake interviews; review case history file and complete required intake forms and ... management; treatment team concepts and processes; proper use of communications and security ...

New Gig Solutions

Associate Attorney

Reno, NV · Remote

Manage consumer advocacy and civil litigation matters from intake through resolution * Draft pleadings, motions, legal memoranda, and other legal documents * Conduct legal research and develop case ...

Colorwave Inc

Customer Experience Associate

Reno, NV · On-site

$16.50 - $22/hr

Manage assigned cases from intake through resolution using established processes * Accurately document, categorize, and update cases in Salesforce * Follow SOPs to resolve standard and well-defined ...

Richard Harris Law Firm

Receptionist

Reno, NV · On-site

$15.75 - $20.75/hr

... manage a high-volume, fast-paced front office while supporting multiple departments with ... Maintain accurate visitor and call logs as needed. * Assist with new client intake support ...

Richard Harris Law Firm

Receptionist

Reno, NV · On-site

$15.75 - $20.75/hr

... manage a high-volume, fast-paced front office while supporting multiple departments with ... Maintain accurate visitor and call logs as needed. * Assist with new client intake support ...

Richard Harris Law Firm

Receptionist

Reno, NV · On-site

$15.75 - $20.75/hr

... manage a high-volume, fast-paced front office while supporting multiple departments with ... Maintain accurate visitor and call logs as needed. * Assist with new client intake support ...

Richard Harris Law Firm

Receptionist

Reno, NV · On-site

$15.75 - $20.75/hr

... manage a high-volume, fast-paced front office while supporting multiple departments with ... Maintain accurate visitor and call logs as needed. * Assist with new client intake support ...

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All JobsIntake JobsIntake Manager JobsIntake Manager Jobs in Reno, NV

Intake Manager information

See Reno, NV salary details

$35.4K

$66.7K

$109.2K

How much do intake manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for intake manager in Reno, NV is $66,748.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,900.00 and $78,800.00 per year, depending on experience, location, and employer.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.
More about Intake Manager jobs
What are the most commonly searched types of Intake jobs in Reno, NV? The most popular types of Intake jobs in Reno, NV are:
What job categories do people searching Intake Manager jobs in Reno, NV look for? The top searched job categories for Intake Manager jobs in Reno, NV are:
What cities near Reno, NV are hiring for Intake Manager jobs? Cities near Reno, NV with the most Intake Manager job openings:
Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $66,748 per year, or $32.1 per hour.

Client Liaison

Open Mind Health

Reno, NV • Remote

$17 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

CLIENT LIAISON REPRESENTATIVE

Please note: Applicants must be located within the United States. E-Verify required. This position is not open to agencies or international applicants.

Remote | Reports to Chief Clinical Officer

$17-$20/hour

About Open Mind Health

Open Mind Health is a nationwide virtual behavioral health organization providing psychotherapy, psychiatry, and complementary mental health services across the United States. Our mission is rooted in compassionate care, accessibility, and helping clients move toward meaningful personal growth and wellbeing.

We are a collaborative, fast-moving organization that values professionalism, reliability, kindness, and operational excellence.

About the Role

  • The Client Liaison Representative serves as a primary point of contact for clients throughout their care journey. This role supports scheduling, coordination, insurance readiness, communication, and continuity of care while helping ensure clients feel supported, informed, and connected to services.
  • This is a highly interactive remote role that combines client communication, problem-solving, scheduling coordination, and administrative follow-through.
  • The ideal candidate is organized, emotionally steady, responsive, detail-oriented, and comfortable managing multiple priorities throughout the day.

Key Responsibilities

  • Schedule new and returning client appointments
  • Support recurring appointment coordination and continuity of care
  • Verify insurance eligibility and authorization status
  • Collect and document required intake and payment information
  • Follow up regarding missed appointments, incomplete documentation, and scheduling needs
  • Maintain accurate information within CRM and EHR systems
  • Communicate professionally and compassionately with clients and payer representatives
  • Escalate concerns appropriately and collaborate with internal teams as needed

What Success Looks Like

  • Clients are scheduled efficiently and supported professionally
  • Provider schedules remain organized and optimized
  • Insurance and intake requirements are completed prior to appointments
  • Communication remains calm, professional, and solution-oriented
  • Documentation and syhttps://app.breezy.hr/app/c/openmindhealth/positions/1312a9be971e/edit/description#stem records remain accurate and timely

Qualifications

  • Minimum 2 years of healthcare scheduling, patient coordination, or customer support experience
  • Behavioral health or medical office experience preferred
  • Strong communication and organizational skills
  • Comfortable working in a fast-paced, high-volume environment
  • Ability to work independently in a remote setting
  • Reliable high-speed internet and private workspace required
  • Comfortable learning and working within multiple software systems

Work Structure

  • Full-time (40 hours/week)
  • Remote position
  • Scheduled daytime shift coverage required
  • Occasional weekend rotation may be required

Compensation & Benefits

  • $17-$20/hour depending on experience
  • PTO and paid holidays
  • Health, dental, and vision benefits
  • 401(k) plan
  • $50/month technology stipend

This role is ideal for someone who enjoys helping people, staying organized, solving problems, and contributing to a mission-driven behavioral health organization.

Employment Type: FULL_TIME

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