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Intake Manager Jobs in Boston, MA (NOW HIRING)

New England Life Care

Intake Coordinator

Canton, MA · On-site

$21 - $23/hr

The Intake Coordinator position has a Career Ladder in place. Candidates who achieve excellent ... Communicates effectively with pharmacy, reimbursement, materials management and delivery staff ...

New England Life Care

Intake Coordinator

Woburn, MA · On-site

$21 - $23/hr

The Intake Coordinator position has a Career Ladder in place. Candidates who achieve excellent ... Communicates effectively with pharmacy, reimbursement, materials management and delivery staff ...

CivicMinds, Inc.

Intake support Specialist

Sudbury, MA · On-site

$18.50 - $24.75/hr

This position is responsible for managing call intake, triaging requests, creating and routing service cases, and resolving administrative and non-technical inquiries-allowing technical experts to ...

Cooley

BIC Intake Specialist

Boston, MA · On-site

$72K - $99K/yr

Communicate with all users (named attorneys, their assistants, submitters, etc.) regarding above-referenced intake issues as well as any potential risk management procedures pertaining to the opening ...

Cooley LLP

BIC Intake Specialist

Boston, MA

$72K - $99K/yr

Communicate with all users (named attorneys, their assistants, submitters, etc.) regarding above-referenced intake issues as well as any potential risk management procedures pertaining to the opening ...

Cooley

BIC Intake Specialist

Boston, MA

$72K - $99K/yr

Communicate with all users (named attorneys, their assistants, submitters, etc.) regarding above-referenced intake issues as well as any potential risk management procedures pertaining to the opening ...

Cooley

BIC Intake Specialist

Boston, MA

$72K - $99K/yr

Communicate with all users (named attorneys, their assistants, submitters, etc.) regarding above-referenced intake issues as well as any potential risk management procedures pertaining to the opening ...

Cooley LLP

BIC Intake Specialist

Boston, MA

$72K - $99K/yr

Communicate with all users (named attorneys, their assistants, submitters, etc.) regarding above-referenced intake issues as well as any potential risk management procedures pertaining to the opening ...

Pyramid Healthcare

Intake Coordinator

Concord, MA · On-site

$22/hr

Position Summary We are seeking a detail-oriented and client-focused Intake Coordinator to manage the admission and discharge process for individuals entering and completing care at our facility. As ...

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All JobsIntake JobsIntake Manager JobsIntake Manager Jobs in Boston, MA

Intake Manager information

See Boston, MA salary details

$38.6K

$72.7K

$119K

How much do intake manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for intake manager in Boston, MA is $72,724.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $85,800.00 per year, depending on experience, location, and employer.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.
More about Intake Manager jobs
What are the most commonly searched types of Intake jobs in Boston, MA? The most popular types of Intake jobs in Boston, MA are:
What are popular job titles related to Intake Manager jobs in Boston, MA? For Intake Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Intake Manager jobs in Boston, MA look for? The top searched job categories for Intake Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Intake Manager jobs? Cities near Boston, MA with the most Intake Manager job openings:
Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Boston, MA as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $72,724 per year, or $35 per hour.

Intake Clinician

Aspire Health and Community Services

Quincy, MA • On-site

$39K - $45K/yr

Other

Re-posted 20 days ago

Job description

Are you ready to make a difference? The Intake Clinician is the vibrant first point of contact for potential clients, guiding them through the exciting enrollment process for our outpatient behavioral health services! This role is essential in ensuring that clients are assessed, referred, and enrolled with efficiency and care, all while adhering to agency policies, funding requirements, and legal standards.

The Outpatient Clinic Intake Clinician will be a dynamic member of the Clinic Intake Team. They will collaborate and coordinate care with Aspire Health Alliance programs, working closely with the Clinic Director, APD's, Supervisors, Central Registration, and Prescribers. This position reports directly to the Clinic Intake Coordinator, creating an engaging and supportive work environment.

ESSENTIAL JOB FUNCTIONS:

  • Client Screening & Referral: Screen incoming referrals (via SRTS, walk-ins, or community sources) and kick off the admission process within just 1-2 business days, tailored to case and program needs!
  • Enrollment & Scheduling: Schedule initial intake appointments for themselves or a designated clinical staff member, expertly manage pre-intake and intake scheduling, update calendars for rescheduled appointments, and complete intake assessments with enthusiasm!
  • Documentation & Paperwork: Complete and process initial, ongoing, and yearly intake forms; maintain accurate intake logs; and ensure all required legal and insurance documentation is gathered efficiently!
  • Eligibility Verification: Check insurance eligibility before client admission to ensure a smooth onboarding experience.
  • Coordination & Follow-Up: Track waitlist clients, proactively follow up on changing needs, and notify the clinical team of high-need cases with urgency!
  • Referral Management: Assist with tracking and processing referrals, ensuring every client gets the attention they deserve!
  • Client Support: Provide a warm welcome to office walk-ins, helping them understand and enroll for services if eligible.
  • Participate in On-Call Rotation for extended daytime hours, Saturdays, and Sundays, showcasing your commitment to client care!
  • Must work evenings at least 2 nights a week until 8, embracing the flexibility to meet client needs.
  • Collaborate with the Clinic Director, APD's, and Clinic Intake Coordinator to assign new cases, fostering teamwork!

Requirements:

  • Master's degree in Social Work, Counseling, Psychology, or other mental health discipline.
  • Independent Licensure strongly preferred
  • 2+ years in outpatient behavioral health or intake/registration roles
  • Experience utilizing Electronic Health Record preferred.
  • Proficiency in computer technology required.
  • Minimum two years post graduate experience required and five years strongly preferred.
  • Strong communication, organizational, and time management abilities; proficiency in a second language is a plus.
  • Knowledge of HIPAA, confidentiality laws, and agency policies; ability to maintain accurate, timely documentation

Apply