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Intake Case Manager Jobs in California (NOW HIRING)

Salvation Army

Intake Specialist Case Manager

San Jose, CA · On-site

$20.75 - $27.75/hr

The Intake Specialist Case Manager supports at-risk individuals and families by conducting screenings, coordinating referrals, and helping clients access community resources. The role includes ...

Salvation Army

Intake Specialist Case Manager

San Jose, CA · On-site

$20.75 - $27.75/hr

The Intake Specialist Case Manager supports at-risk individuals and families by conducting screenings, coordinating referrals, and helping clients access community resources. The role includes ...

ERGII, LLC

Case Manager

Sherman Oaks, CA · On-site

$23 - $25/hr

Summary: The Case Manager, regardless of type, is responsible for the support and mentoring of ... the intake process.Medical records documentation required by the end of each shift in the ...

ERGII, LLC

Case Manager

Sherman Oaks, CA · On-site

$23 - $25/hr

Summary: The Case Manager, regardless of type, is responsible for the support and mentoring of ... Collaborate with Intake Supervisor, Clinical Supervisor and Director of Admissions to manage crisis ...

Tenderloin Housing Clinic

Case Manager

San Francisco, CA · On-site

$23.50 - $30.25/hr

Intake & Assessment * Case Management * Benefits Advocacy * Community Referrals * Mediation with Property Management * Conflict Resolution * Support Groups * Social Events * Organized Tenant ...

The Salvation Army

Case Manager

Sacramento, CA

$19/hr

Case management tasks will include intake, assessment, information and referral, housing case management, application assistance, placement, and follow-up services. 3. Provide case management geared ...

projectrenewal

Case Manager

Anaheim, CA

$46K/yr

Conducts intake and assessments, including psycho-social evaluations * Provides case management and counseling services and assists clients in the creation and adherence to their Individual Living ...

Morgan & Morgan, P.A.

Case Manager

Irvine, CA

$21.50 - $27.75/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business Qualifications * Bachelor's degree (preferred)

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Intake Case Manager information

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How much do intake case manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for intake case manager in California is $24.90, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $30.62 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.
What are popular job titles related to Intake Case Manager jobs in California? For Intake Case Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Intake Case Manager jobs in California look for? The top searched job categories for Intake Case Manager jobs in California are:
What cities in California are hiring for Intake Case Manager jobs? Cities in California with the most Intake Case Manager job openings:
Intake Case Manager jobs near you
Infographic showing various Intake Case Manager job openings in California as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $51,786 per year, or $24.9 per hour.

Intake Specialist Case Manager

The Salvation Army Golden State Division

San Jose, CA

$25/hr

Full-time

Re-posted 27 days ago

Job description

OVERVIEW:

The Intake Specialist Case Manager supports at-risk individuals and families by conducting screenings, coordinating referrals, and helping clients access community resources. The role includes assisting with rental applications, collaborating with housing staff, and advocating on behalf of clients with landlords to promote housing stability. Additionally, the position focuses on assessing client needs and delivering high-quality case management in partnership with the social services team.

DUTIES AND RESPONSIBILITIES:

  • Screen clients for rental and/or utility assistance
  • Determine the client eligibility
  • Provide resources to families and individuals seeking services at the Family Services Department
  • Screen at-risk individuals and families
  • Provide internal referrals to connect clients with resources
  • Establish and maintain relationships with other community agencies
  • Attend all required staff, department, community meetings, and trainings
  • Provide financial assistance for rental and deposit in coordination with the Housing Coordinator
  • Provide case management to individuals and families
  • Provide budgetary and financial counseling
  • Provide housing search, location, referral, landlord mediation/dispute resolution, and information regarding tenant rights
  • Maintain accurate, updated, confidential client files
  • Provide referrals to secure necessary services and support for clients
  • Assist with events related to the Family Services Department
  • Other related duties as required

EDUCATION AND EXPERIENCE:

  • High school diploma or equivalent (required)
  • Bachelor’s degree (preferred)
  • Experience with Homeless Management Information System (HMIS) (preferred)
  • Experience working with diverse, homeless, and low-income communities
  • Experience in administrative work and data entry
  • Experience with Microsoft programs

SKILLS AND ABILITIES:

  • Bilingual in Spanish (preferred)
  • Excellent communication skills
  • Excellent time management and organizational skills
  • Ability to lead
  • Ability to multi-task

EQUIPMENT USED:

  • Modern Office Equipment and Relevant Software

PHYSICAL REQUIREMENTS:

  • Ability to lift up to 25 lbs. (usually file boxes)

ADA Statement

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Acknowledgment of Religious Purposes of The Salvation Army:

Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army’s religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

At-Will:

Any employment relationship with this organization is of an “at-will” nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.