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Intake Case Manager Jobs in Castaic, CA (NOW HIRING)

ERGII, LLC

Case Manager

Sherman Oaks, CA · On-site

$23 - $25/hr

Summary: The Case Manager, regardless of type, is responsible for the support and mentoring of ... the intake process.Medical records documentation required by the end of each shift in the ...

ERGII, LLC

Case Manager

Sherman Oaks, CA · On-site

$23 - $25/hr

Summary: The Case Manager, regardless of type, is responsible for the support and mentoring of ... Collaborate with Intake Supervisor, Clinical Supervisor and Director of Admissions to manage crisis ...

Rainbow Services

Case Manager

Los Angeles, CA · On-site

$23/hr

The Case Manager provides case management and support for domestic violence survivors, including ... Conduct intake assessments and re-assessments. * Collaborate with participants to create ...

Volunteers of America

Case Manager Lead

Los Angeles, CA · On-site

$28.01 - $29.48/hr

Designates clients to case manager for intake and ensures all supporting documents are verified * Provides information and referrals for callers and walk-ins * Conducts comprehensive screenings and ...

Volunteers of America

Case Manager Lead

Los Angeles, CA · On-site

$28.01 - $29.48/hr

Designates clients to case manager for intake and ensures all supporting documents are verified * Provides information and referrals for callers and walk-ins * Conducts comprehensive screenings and ...

A COMMUNITY OF FRIENDS

Case Manager I

Los Angeles, CA · On-site

$20.50 - $26.25/hr

The CM-I will perform specialized tasks including comprehensive case management services such as intake, assessment, goal setting, monitoring and reassessment, life skills, counseling, individual ...

JBA International

Case Manager - 2201694

Glendale, CA · On-site

$21.25 - $27.25/hr

An accomplished and prestigious law firm in Glendale, CA is seeking a qualified Case Manager for ... Fully investigate each case, gathering, and analyzing intake information and relevant documents.

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Intake Case Manager information

See Castaic, CA salary details

$14

$24

$37

How much do intake case manager jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for intake case manager in Castaic, CA is $24.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $30.62 per hour, depending on experience, location, and employer.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What job categories do people searching Intake Case Manager jobs in Castaic, CA look for?

The top searched job categories for Intake Case Manager jobs in Castaic, CA are:

What cities near Castaic, CA are hiring for Intake Case Manager jobs?

Cities near Castaic, CA with the most Intake Case Manager job openings:

Intake Case Manager jobs near you
Infographic showing various Intake Case Manager job openings in Castaic, CA as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $51,836 per year, or $24.9 per hour.

Client Intake Sales Operations Manager (On-site)

Burbank, CA • On-site, Remote

Abramson Labor Group
Law Firms • 51 - 200 employees
Learn more about Abramson Labor Groupexternal

Full-time

Medical, Dental, Vision, PTO

Re-posted 3 days ago

Job description

Company Description

At Abramson Labor Group, we're not just committed to defending employee rights—we're passionate about it. Whether you're up against a small business or a corporate giant, our highly skilled team of attorneys and legal professionals are ready to fight for you. Headquartered in vibrant Burbank, California, we focus on exclusively protecting employees throughout the entire state of beautiful California. Our dedicated attorneys, paralegals and legal assistants work tirelessly to secure the justice you deserve in all workplace disputes. We pride ourselves on delivering top-notch solutions with integrity, efficiency, and professionalism. Choose Abramson Labor Group and let us champion your cause with unwavering dedication.

Job Description

Position Summary

We are seeking a Client Intake Operations Manager to lead the day-to-day operations of our growing Intake team. This is a key leadership role responsible for overseeing a team of 40-60 intake specialists and coordinators, including both domestic and overseas staff, and ensuring every prospective client moves smoothly and efficiently from first contact through case onboarding.

This role requires close attention to speed, accuracy, and client experience across the intake funnel. The ideal candidate is an experienced operations leader with a strong background in intake, client services, or call-center-style operations, and a track record managing distributed or remote teams.

Key Responsibilities

  • Lead and manage a team of 40-60 intake staff, including performance oversight, scheduling, and resource planning.
  • Own the end-to-end intake workflow, from initial client inquiry through qualification, documentation, and handoff to the Sales/Legal teams.
  • Maintain intake process documentation, define clear ownership at each step, and hold the team accountable to service-level standards.
  • Identify bottlenecks in the intake pipeline and lead process redesign efforts to reduce response time and improve conversion.
  • Manage and optimize CRM and intake software platforms; build dashboards to track call volume, response time, and conversion rates.
  • Partner closely with Sales, Legal, and Marketing teams to ensure leads are qualified, routed, and followed up on correctly.
  • Develop training materials, SOPs, and KPIs for intake staff; support hiring and onboarding with HR.
  • Track daily, weekly, and monthly intake metrics and report performance insights to senior leadership.
Qualifications
  • 4+ years of experience in client intake, call center operations, or business operations, preferably in a high-volume professional services or legal setting.
  • Demonstrated success managing mid-to-large teams (40+ individuals), including offshore and remote staff.
  • Strong experience with CRM tools (e.g., Salesforce, HubSpot) and intake/case management software.
  • Fluent or highly proficient in Spanish is strongly preferred.
  • Excellent organizational, leadership, and communication skills.
  • Comfortable balancing strategic process improvement with hands-on daily management.
  • High attention to detail and a proactive, metrics-driven approach to problem-solving.

Additional Information

Benefits

Our law firm offers eligible employees a comprehensive benefits package that includes medical, dental and vision insurance coverage. We also provide eligible employees with flexible time off plans including Unlimited Paid Time Off (PTO), and paid holidays.

Department

Sales 

Employment Type

Full Time

Location

California

Workplace type

On-site

Compensation

$120,000 - $180,000

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