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Intake Call Center Jobs (NOW HIRING)

Ortho Bethesda

Call Center Representative

Bethesda, MD · On-site

$19.84 - $21.52/hr

Call Center / Patient Access Representative Who we are: Aligned Orthopedic Partners is a well ... Direct patient on how to use intake system for New Patient intake forms prior to appointment

Allen Allen Allen & Allen

Intake Specialist

Fredericksburg, VA · On-site

$17.50 - $23.25/hr

The Intake Specialist is a full time, non-exempt level position reporting to the New Case Group ... Experience in a scripted Call Center. * Experience must include client service, significant call ...

Archer Systems, LLC

Call Center Rep.

Austin, TX · On-site

$15.75 - $19.75/hr

Call Center Rep. We are looking for friendly, attentive and hard-working Call Center Agents to join ... other intake/census preparation and management. ARCHER enables law firms to focus on their ...

Modaxo - Elovate

Call Center Supervisor

El Paso, TX · On-site

Call Center Supervisor Department Operations / Customer Support Reports To VP, Operations Location ... Help Desk & Client Support (Tier 1 / Tier 2) * Oversee intake, triage, and resolution of Tier 1 ...

Allen Allen Allen & Allen

Intake Specialist

Fredericksburg, VA · On-site

$16.50 - $22.25/hr

The Intake Specialist is a full time, non-exempt level position reporting to the New Case Group ... Experience in a scripted Call Center. * Experience must include client service, significant call ...

844Spartan Law

Intake Specialist

Sandy Springs, GA · On-site

$50K - $60K/yr

A) 9:00 AM - 6:00 PM B) 10:00 AM - 7:00 PM * 2+ years of customer service, client intake, call center, or legal support experience (personal injury experience preferred but not required). * Excellent ...

Modaxo - Elovate

Call Center Supervisor

El Paso, TX

Call Center Supervisor Department Operations / Customer Support Reports To VP, Operations Location ... Help Desk & Client Support (Tier 1 / Tier 2) * Oversee intake, triage, and resolution of Tier 1 ...

Allen Allen Allen & Allen

Intake Specialist

Fredericksburg, VA · On-site

$16.50 - $22.25/hr

The Intake Specialist's primary function is to provide outstanding client service while handling ... Experience in a scripted Call Center. * Experience must include client service, significant call ...

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All JobsIntake Call Center Jobs

Intake Call Center information

What are the key skills and qualifications needed to thrive as an Intake Call Center Representative, and why are they important?

To thrive as an Intake Call Center Representative, you need strong communication skills, attention to detail, and the ability to quickly gather and input client information, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and data entry tools is typically required. Exceptional interpersonal skills, patience, and problem-solving abilities help you effectively handle diverse callers and sensitive situations. These skills are crucial for ensuring accurate information collection, positive customer experiences, and efficient service operations.

What are Intake Call Center jobs?

Intake Call Center jobs involve handling incoming calls from clients or customers, usually as the first point of contact for an organization. Employees in these roles gather important information, assess the caller's needs, and may provide initial assistance or direct the call to the appropriate department. These positions require strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Intake call center agents are commonly found in healthcare, legal, social services, and customer service industries. Their work is vital in ensuring that clients receive the right support quickly and accurately.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, surgeons, corporate executives, or successful entrepreneurs. These positions often require advanced skills, extensive experience, or ownership of a business, and may involve irregular or project-based work schedules.

How can I make 2000 a week working from home?

An Intake Call Center role can potentially pay $2,000 weekly if it involves high-volume inbound or outbound calls, commission-based incentives, or specialized skills like medical or technical support. Achieving this income level typically requires consistent hours, experience, and sometimes additional certifications or training. Many remote call center jobs pay hourly, so working extra shifts or finding roles with performance bonuses can help reach this goal.

What job makes $10,000 a month without a degree?

In an Intake Call Center role, earning $10,000 a month is uncommon without significant experience or specialized skills. Typically, high earnings in call center jobs are associated with sales positions, management, or roles in high-demand industries that may require certifications or advanced training. Most entry-level call center jobs offer lower wages, but commission-based sales roles can sometimes reach higher income levels for top performers.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can earn higher salaries due to increased responsibilities. Specialized roles like technical support or sales management may also offer higher compensation, especially with experience and relevant skills in customer service, leadership, or industry-specific knowledge.

What is the difference between Intake Call Center vs Customer Service Representative?

AspectIntake Call CenterCustomer Service Representative
Primary RoleGathering initial client information and scheduling appointmentsAssisting customers with inquiries, issues, and product/service support
Work EnvironmentCall centers, office settings, high-volume callsOffice, retail, or call center environments, often with direct customer interaction
Required SkillsCommunication, data entry, basic knowledge of servicesCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, but customer service or call center training helpfulCustomer service certifications optional but beneficial

Intake Call Center roles focus on initial client contact and data collection, often in high-volume call environments. Customer Service Representatives handle ongoing customer support and issue resolution. While both roles require strong communication skills, intake roles emphasize information gathering, whereas customer service roles focus on problem-solving and support.

What are some common challenges faced by Intake Call Center representatives, and how can they be managed?

Intake Call Center representatives often encounter high call volumes, emotionally charged conversations, and the need to quickly gather accurate information from callers. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Many organizations provide training, clear protocols, and supportive supervisors to help representatives handle difficult calls and ensure a positive experience for both the caller and the employee. Regular team check-ins and access to mental health resources can also help maintain well-being in this fast-paced environment.
More about Intake Call Center jobs
What cities are hiring for Intake Call Center jobs? Cities with the most Intake Call Center job openings:
What job categories do people searching Intake Call Center jobs look for? The top searched job categories for Intake Call Center jobs are:
Intake Call Center jobs near you

Call Center Representative

Ortho Bethesda

Bethesda, MD • On-site

$19.84 - $21.52/hr

Other

Medical, Dental, Retirement, PTO

Posted 20 days ago

Job description

Title: Call Center / Patient Access Representative
Who we are:
Aligned Orthopedic Partners is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. Aligned Orthopedic Partners is recruiting for an experienced Call Center / Patient Access Representative to join our office in Bethesda, MD.
As a Call Center Representative, you will facilitate optimal patient access and maximize the accuracy of data entry for scheduling and clinical messaging. You will be the liaison for patients and the physician office and provide exceptional customer service to our patients.
What you will do:
  • Answer telephone promptly and in a polite and professional manner.
  • Obtain and enter accurate demographic information into our database/system
  • Schedule appointments and give complete and thorough instructions to the caller on items to bring to the appointment and what to expect
  • Direct patient on how to use intake system for New Patient intake forms prior to appointment
  • Remind caller of cancellation/no-show policy.
  • Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization
  • Understand when to escalate a call to Physicians/Supervisors/Managers/Medical Assistants
  • Other job-related duties as assigned
We'd love to hear from you if you:
  • Have at least 1 year of customer service or experience in a clinical environment
  • Completed High School or GED, Associates Degree or related healthcare certification is preferred.
  • Are reliable and extremely trustworthy with a background in maintaining confidential information
  • Feel comfortable utilizing Microsoft Office Suite or related programs
  • Can speak, read, and write in English and/or Spanish
  • Exemplify excellent organizational skills and have attention to detail

What we offer:
We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development.
Equal Opportunity Employer
Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need.
Salary Description
$19.84 to $21.52 per hour

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