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Intake Associate Jobs in El Paso, TX (NOW HIRING)

Intake Coordinator

Las Cruces, NM

$17.75 - $24.25/hr

High school diploma or equivalent required; associate or bachelors degree preferred. * Prior experience in home health intake, healthcare coordination, or patient access preferred. * Knowledge of ...

Intake Coordinator

Las Cruces, NM · On-site

$17.75 - $24.25/hr

High school diploma or equivalent required; associate or bachelor's degree preferred. * Prior experience in home health intake, healthcare coordination, or patient access preferred. * Knowledge of ...

Intake Coordinator

Las Cruces, NM · On-site

$17.75 - $24.25/hr

High school diploma or equivalent required; associate or bachelors degree preferred. * Prior experience in home health intake, healthcare coordination, or patient access preferred. * Knowledge of ...

Career Team is looking to hire an Intake & Eligibility Specialist who will serve as the first point ... High school diploma or equivalent required, with an Associate's or Bachelor's degree or equivalent ...

Complete intake and eligibility determination for assigned workforce programs * Collect, verify ... High school diploma or equivalent required, with an Associate's or Bachelor's degree or equivalent ...

Sales Associate

El Paso, TX · On-site

$17 - $20/hr

Onboard new Orangetheory members using Client Intake Forms and Membership Agreements * Follow up on ... Sales Associate qualifications, we would like to hear from YOU: * Passionate about fitness and ...

Medical Assistant

El Paso, TX

$16 - $20.75/hr

Pediatric Associates was founded in Hollywood, FL in 1955. The same clinician-led, evidence-based ... Perform and document the patient's intake vitals to include, but limited to height, weight ...

Medical Assistant

El Paso, TX · On-site

$13.50 - $17.50/hr

Pediatric Associates was founded in Hollywood, FL in 1955. The same clinician-led, evidence-based ... Perform and document the patient's intake vitals to include, but limited to height, weight ...

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Intake Associate information

See El Paso, TX salary details

$12

$23

$36

How much do intake associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for intake associate in El Paso, TX is $23.58, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $29.13 per hour, depending on experience, location, and employer.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What are the most commonly searched types of Intake jobs in El Paso, TX?

The most popular types of Intake jobs in El Paso, TX are:

What cities near El Paso, TX are hiring for Intake Associate jobs?

Cities near El Paso, TX with the most Intake Associate job openings:

$17.75 - $24.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 17 days ago


Addus HomeCare rating

6.0

Company rating: 6.0 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

129th of 243 rated social care providers


Job description

Transform Lives as a Full-Time Home Health Intake Coordinator - Las Cruses, NM - In office

Hours Need: Monday-Friday 8am-5pm MST!

The Home Health Intake Coordinator is responsible for managing referrals from intake through completion, ensuring all required documentation is collected, reviewed, and properly processed for timely patient admission during their assigned shift, weekdays or weekends. This role serves as a critical link between referral sources, patients, clinicians, and internal scheduling teams to ensure a seamless transition into care.

We offer:

  • Great culture and team atmosphere
  • Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
  • 401(k) retirement plan with a generous company match
  • Generous time off accruals
  • Paid holidays
  • Tuition Reimbursement
  • Employee Referral Program
  • Merit Increases
  • Employee Discount Programs
  • Work/life balance

What Youll Do:

  • Manage assigned referrals from receipt through completion and readiness for scheduling.
  • Review incoming referrals for completeness, accuracy, and eligibility in accordance with home health guidelines.
  • Ensure all required documentation is obtained from referral portals and external sources for a complete referral package.
  • Review clinical documentation to confirm it meets regulatory and organizational requirements.
  • Upload and organize clinical records in the appropriate systems.
  • Follow established processes to obtain missing or incomplete documentation in a timely manner.
  • Verify that the ordering physician (MD) will sign required MD orders prior to admission.
  • Perform welcome calls to patients and/or caregivers, providing information about services and setting expectations.
  • Assign appropriate disciplines (e.g., skilled nursing, therapy services) to each referral based on clinical needs and physician orders.
  • Communicate with scheduling staff to notify when referrals are complete and ready for visit scheduling.
  • Provide explanation of benefits to patients, families, and community contacts.
  • Monitor referral progress and ensure timely processing to avoid delays in care.
  • Enter delay notes in the system for referrals not submitted for scheduling within expected timeframes, including explanation and follow-up actions.
  • Proactively follow up on outstanding items to ensure referrals move efficiently toward admission.
  • Serve as a liaison between referral sources, patients, physicians, and internal teams.
  • Maintain clear and consistent communication regarding referral status and outstanding requirements.
  • Collaborate with Intake Analysts, clinicians, and scheduling teams to ensure continuity and efficiency.
  • Maintain accurate and detailed records of referral activity, communication, and status updates.
  • Ensure all referral documentation is properly filed and accessible for auditing and compliance purposes.
  • Abides by all regulations, policies, procedures and standards.
  • Perform other duties as assigned.

Qualifications:

  • High school diploma or equivalent required; associate or bachelors degree preferred.
  • Prior experience in home health intake, healthcare coordination, or patient access preferred.
  • Knowledge of home health regulations, documentation standards, and Medicare guidelines is a plus.
  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple referrals simultaneously in a fast-paced environment.
  • Proficiency in EMR systems and Microsoft Office applications.
  • Strong attention to detail and accuracy.
  • Effective multitasking and time management.
  • Customer-focused communication skills.
  • Problem-solving and critical thinking.
  • Ability to work collaboratively across teams.
  • Accountability and follow-through.
  • Valid drivers license and proof of insurance are required.
Ready to Make a Difference?

Apply today and bring care where it matters most.

Text to Apply: Text 11567 to 334-518-4376

#ACHH


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