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Intake Associate Jobs in Tennessee (NOW HIRING)

Sales Associate

Nashville, TN · On-site

$13.50 - $18.25/hr

Overview: We're looking for Sales Associates to join our team in Nashville! This role is perfect ... Help with inventory intake, visual merchandising, clienteling, and KPIs to keep the store thriving.

Sales Associate

Nashville, TN · On-site

$13.50 - $18.25/hr

Overview: We're looking for Sales Associates to join our team in Nashville! This role is perfect ... Help with inventory intake, visual merchandising, clienteling, and KPIs to keep the store thriving.

Sales Associate

Nashville, TN · On-site

$13.50 - $18.25/hr

Overview: We're looking for Sales Associates to join our team in Nashville! This role is perfect ... Help with inventory intake, visual merchandising, clienteling, and KPIs to keep the store thriving.

Operations Associate

Nashville, TN · On-site

$60K - $85K/yr

Operations Associate We are searching for an experienced Operations Associate at our Nashville, TN ... Complaint Management &Regulatory Support Coordinate complaint intake and investigation with TPAs to ...

Showing results 21-40

Intake Associate information

See Tennessee salary details

$12

$23

$36

How much do intake associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for intake associate in Tennessee is $23.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $29.23 per hour, depending on experience, location, and employer.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What are the most commonly searched types of Intake jobs in Tennessee?

The most popular types of Intake jobs in Tennessee are:

What cities in Tennessee are hiring for Intake Associate jobs?

Cities in Tennessee with the most Intake Associate job openings:

Infographic showing various Intake Associate job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,241 per year, or $23.7 per hour.

Intake Lead - Home Health and Hospice

Nashville, TN • On-site

$80 - $100/hr

Other

Posted 7 days ago


Key responsibilities

  • Oversee and direct the team managing all steps of the patient intake process, ensuring accuracy and compliance.

  • Supervise the creation of patient records in the EMR system, verify patient eligibility, and coordinate insurance authorization processes.

  • Track and report on key intake metrics, referral sources, and turnaround times to leadership.


Job description

Intake Lead - Home Health and Hospice

Join Synergy’s dynamic intake team as the Intake Lead! We're seeking a detail-oriented and experienced leader to lead our intake team. In this role, you'll ensure a seamless, compliant, and effective transition for patients entering our home health and hospice services. Your leadership will directly impact our ability to provide timely, compassionate care to those in need.

About the Role

The Intake Lead is responsible for overseeing and directing the team that manages all steps of the patient intake process. This includes maintaining the highest levels of accuracy, effectiveness, and communication to ensure every patient is properly vetted and documented for service.

Key Responsibilities
  • Team Leadership and Management: Lead and mentor the intake team, providing training and performance feedback to ensure optimal coverage and productivity.
  • Referral Optimization: Provide feedback and insight to improve and maintain robust processes for referral reception from various sources (hospitals, physicians, facilities, etc.) and ensure timely, accurate data entry.
  • EMR System Oversight: Supervise the accurate and complete creation of the patient shell and initial records within the Homecare Homebase (HCHB) EMR system.
  • Eligibility and Compliance: Oversee the thorough process of checking patient eligibility for home health or hospice services according to regulatory and payer guidelines, ensuring all patients meet the requirements for home health or hospice.
  • Financial Vetting: Direct the team on prompt and accurate insurance verification and benefit checks for all potential patients.
  • Insurance Authorization: Ensure the timely and correct requesting of initial insurance authorization and tracking until approval is secured.
  • Process Improvement: Identify and implement improvements to the intake workflow to increase effectiveness, reduce errors, and enhance the overall patient experience.
  • Reporting: Track and report on key intake metrics, referral sources, and turnaround times to leadership.
Qualifications Required
  • Minimum of 3 years of experience in healthcare intake, admissions, or patient access, preferably in Home Health or Hospice.
  • Minimum of 1 year of leadership or supervisory experience managing a team.
  • Proven expertise with the Homecare Homebase (HCHB) EMR system.
  • Deep knowledge of Medicare, Medicaid, and commercial insurance requirements for home health and hospice eligibility and authorization.
  • Strong understanding of medical terminology, documentation standards, and regulatory compliance.
Preferred
  • Associate's or Bachelor's degree in Healthcare Administration, Business, or a related field.
  • Certifications related to healthcare access or revenue cycle.
Skills and Competencies
  • Exceptional attention to detail and organizational skills.
  • Strong analytical and problem‑solving abilities.
  • Excellent verbal and written communication skills.
  • Ability to thrive in a fast‑paced environment and manage competing priorities.
  • A compassionate and professional approach to team and patient interactions.
Equal Employment Opportunity Statement

We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.

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