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Intake Associate Jobs in Franklin, TN (NOW HIRING)

AdaptHealth, LLC

Intake Specialist

Columbia, TN · On-site

$16 - $17/hr

Responsible Environmental Stewardship About the Role Intake Specialist The Intake Specialist plays ... High School Diploma, Associate's degree in relatable field, Healthcare Administration, Business ...

Help At Home

Intake Client Associate

Nashville, TN · On-site

$21 - $24/hr

We're seeking a Intake Client Associate who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of ...

Acadia Healthcare

Intake Advisor 1

Franklin, TN · On-site

Overview We are looking for a REMOTE Intake Advisor 1 to work 12:30pm - 9:00pm Central time. Acadia ... Associate degree or equivalent customer service or sales experience. * Demonstrates the ability to ...

Acadia Healthcare

Intake Advisor 1

Franklin, TN · Remote

Overview We are looking for a REMOTE Intake Advisor 1 to work 1:30pm - 10:00pm Central time. Acadia ... Associate degree or equivalent customer service or sales experience. * Demonstrates the ability to ...

Acadia Healthcare

Intake Advisor 1

Franklin, TN · Remote

Overview We are looking for a REMOTE Intake Advisor 1 to work 12:30pm - 9:00pm Central time. Acadia ... Associate degree or equivalent customer service or sales experience. * Demonstrates the ability to ...

Acadia Healthcare

Intake Advisor 1

Franklin, TN · Remote

We are looking for a REMOTE Intake Advisor 1 to work 1:30pm - 10:00pm Central time. Acadia Health ... Associate degree or equivalent customer service or sales experience. * Demonstrates the ability to ...

Acadia Healthcare

Intake Advisor 1

Franklin, TN · Remote

We are looking for a REMOTE Intake Advisor 1 to work 12:30pm - 9:00pm Central time. Acadia Health ... Associate degree or equivalent customer service or sales experience. * Demonstrates the ability to ...

Acadia Healthcare

Intake Advisor 1

Franklin, TN · On-site

Overview We are looking for a REMOTE Intake Advisor 1 to work 1:30pm - 10:00pm Central time. Acadia ... Associate degree or equivalent customer service or sales experience. * Demonstrates the ability to ...

Little Words Project

Sales Associate

Nashville, TN · On-site

$13.50 - $18.25/hr

Overview: We're looking for Sales Associates to join our team in Nashville! This role is perfect ... Help with inventory intake, visual merchandising, clienteling, and KPIs to keep the store thriving.

Little Words Project

Sales Associate

Nashville, TN · On-site

$13.50 - $18.25/hr

Overview: We're looking for Sales Associates to join our team in Nashville! This role is perfect ... Help with inventory intake, visual merchandising, clienteling, and KPIs to keep the store thriving.

Little Words Project

Sales Associate

Nashville, TN

$13.50 - $18.25/hr

Overview: We're looking for Sales Associates to join our team in Nashville! This role is perfect ... Help with inventory intake, visual merchandising, clienteling, and KPIs to keep the store thriving.

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All JobsIntake Associate JobsIntake Associate Jobs in Franklin, TN

Intake Associate information

See Franklin, TN salary details

$13

$25

$39

How much do intake associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for intake associate in Franklin, TN is $25.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $31.83 per hour, depending on experience, location, and employer.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are the most commonly searched types of Intake jobs in Franklin, TN?

The most popular types of Intake jobs in Franklin, TN are:

What cities near Franklin, TN are hiring for Intake Associate jobs?

Cities near Franklin, TN with the most Intake Associate job openings:

Intake Associate jobs near you

Intake Coordinator Nashville Outpatient

American Vascular Access, LLC

Nashville, TN

$22 - $28/hr

Full-time

Vision, Retirement, PTO

Posted 10 days ago

Job description

Nashville Vascular & Vein Institute (NVAVI) is seeking a detail-oriented Intake Coordinator to join our outpatient Office-Based Lab (OBL), where we deliver advanced vascular and interventional care, including PAD treatment and venous interventions in a physician-driven, patient-focused setting. The Intake Coordinator is the first point of contact for new and returning patients and referring providers, and plays a critical role in making sure every patient's path into care is fast, accurate, and low-friction.

This role sits at the intersection of patient experience, referral management, and revenue cycle. The person in this seat directly affects how smoothly the practice runs.

Position Summary

The Intake Coordinator manages the full front-end patient intake process: receiving and processing referrals, verifying insurance and benefits, obtaining prior authorizations, scheduling procedures and appointments, and ensuring patients arrive fully prepared clinically, financially, and administratively for their visit.

This is a full time role with med/dent/vision, 401k w/matching, PTO program. M-F 8 to 5 no weekends no major holidays.

Key Responsibilities

  • Receive and process incoming referrals from referring physicians, hospitals, and other providers; confirm all required clinical documentation is complete before scheduling
  • Verify patient insurance eligibility and benefits prior to scheduled procedures; identify coverage gaps or issues early
  • Obtain prior authorizations for vascular procedures and diagnostic testing, tracking status and following up proactively with payers
  • Schedule new patient consults, follow-ups, and procedure dates, balancing physician availability, OBL capacity, and patient needs
  • Collect and enter patient demographic, insurance, and clinical intake information accurately into the EMR/practice management system
  • Communicate with patients ahead of their visit regarding required documentation, financial responsibility, and appointment logistics
  • Provide patients with cost estimates and coordinate with billing on payment plans or financial counseling when needed
  • Serve as a liaison between referring physician offices and the clinical team, keeping referral sources informed on scheduling status
  • Maintain compliance with HIPAA and all applicable privacy and documentation standards
  • Identify and escalate scheduling bottlenecks, authorization delays, or referral issues to the Practice Manager

Qualifications

  • High school diploma or equivalent required; Associate's degree or medical office certification preferred
  • 1–2+ years of experience in medical front-office, patient intake, scheduling, or insurance verification (outpatient, ASC, or OBL setting strongly preferred)
  • Working knowledge of insurance verification, prior authorization processes, and basic medical billing/coding terminology
  • Experience with EMR and practice management systems
  • Strong attention to detail and comfort managing multiple referrals, schedules, and deadlines simultaneously
  • Excellent verbal and written communication skills, with a patient-first, service-oriented approach
  • Ability to work effectively with physicians, clinical staff, referring offices, and insurance payers

Preferred Qualifications

  • Prior experience in a vascular, cardiology, or interventional radiology practice
  • Familiarity with PAD and venous intervention procedures and associated authorization requirements
  • Bilingual (English/Spanish) a plus

If you are looking to bring your skill and experience to our team, apply today!