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Insurance Verification Specialist Jobs in Indiana

HealthLinc

Referral Representative (51844)

South Bend, IN · On-site

$16.75 - $21.25/hr

Organizes appropriate referrals to specialists and remains a resource for patients and staff regarding the referral agencies and process. * Checks Medicaid, Medicare, and private insurance websites ...

HealthLinc

Referral Representative (51844)

South Bend, IN · On-site

$16.75 - $21.25/hr

Organizes appropriate referrals to specialists and remains a resource for patients and staff regarding the referral agencies and process. * Checks Medicaid, Medicare, and private insurance websites ...

Shambaugh

Contract Insurance Specialist

Fort Wayne, IN · On-site

Contract Insurance Specialist Shambaugh & Son L.P. is seeking a Contract Insurance Specialist. This ... Verify contractual coverage for builder's risk. * Coordinate with General Counsel and SVP of ...

Beacon Health System

Patient Access Specialist

Granger, IN

$15.50 - $20.50/hr

Verifies insurance benefits, posts applicable co-payments, deductibles, and performs daily cash ... Refer self-pay patients to the eligibility specialist. * Refer patients to the financial counselor ...

Beacon Health System

Patient Access Specialist

Granger, IN · On-site

$15.50 - $20.50/hr

Verifies insurance benefits, posts applicable co-payments, deductibles, and performs daily cash ... Refer self-pay patients to the eligibility specialist. * Refer patients to the financial counselor ...

Beacon Health System

Patient Access Specialist

Granger, IN · On-site

$15.50 - $20.50/hr

Verifies insurance benefits, posts applicable co-payments, deductibles, and performs daily cash ... Refer self-pay patients to the eligibility specialist. * Refer patients to the financial counselor ...

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All JobsInsurance Verification Specialist JobsInsurance Verification Specialist Jobs in Indiana

Insurance Verification Specialist information

See Indiana salary details

$12

$17

$25

How much do insurance verification specialist jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for insurance verification specialist in Indiana is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $19.23 per hour, depending on experience, location, and employer.

What does an insurance verification specialist do?

An insurance verification specialist double checks the status of patients’ medical insurance. Their primary responsibility is to ensure that a patient’s insurance will cover required medical procedures or hospital stays. Other duties include verifying patient information, billing, medical coding, and conducting claims examinations. Specialists may also be expected to educate the patient about their coverage.

What does an insurance verification specialist do?

An Insurance Verification Specialist is responsible for confirming a patient's health insurance coverage and eligibility before medical services are provided. They contact insurance companies to verify benefits, determine coverage levels, and obtain pre-authorizations if needed. Their work helps ensure that healthcare providers receive proper payment and that patients understand their financial responsibilities. This role requires strong attention to detail, communication skills, and knowledge of healthcare billing processes.

What are the key skills and qualifications needed to thrive as an insurance verification specialist, and why are they important?

To thrive as an Insurance Verification Specialist, you need strong attention to detail, knowledge of healthcare insurance processes, and typically a high school diploma or equivalent. Familiarity with electronic health records (EHR) systems, insurance portals, and medical billing software is often required. Excellent communication, organizational, and problem-solving skills help you efficiently coordinate with patients, providers, and insurers. These skills ensure accurate insurance verification, prevent billing errors, and support timely patient care and reimbursement.

What are the most common challenges faced by insurance verification specialists, and how can they be managed?

Insurance Verification Specialists often encounter challenges such as navigating complex insurance policies, dealing with frequent changes in coverage, and communicating with both patients and insurance companies to resolve discrepancies. Managing these challenges requires strong organizational skills, attention to detail, and the ability to stay current with industry updates. Building positive relationships with coworkers in billing and patient services departments can also help ensure smoother workflows and accurate verifications.

What is the difference between Insurance Verification Specialist vs Medical Billing Specialist?

AspectInsurance Verification SpecialistMedical Billing Specialist
Primary RoleVerify patient insurance coverage and benefitsProcess and submit medical claims for reimbursement
CredentialsKnowledge of insurance policies, healthcare regulationsUnderstanding of billing codes, claim submission processes
Work EnvironmentHealthcare facilities, insurance companies, medical officesMedical offices, billing companies, healthcare providers
Common UsagePre-authorization, eligibility checksClaims processing, payment posting

While both roles are essential in healthcare revenue cycle management, the Insurance Verification Specialist focuses on confirming insurance coverage before services are provided, whereas the Medical Billing Specialist handles the claims submission and reimbursement process afterward.

Is it hard to learn insurance verification specialist?

Learning to become an insurance verification specialist involves understanding insurance policies, billing procedures, and using verification tools or software. While some prior knowledge of healthcare or insurance is helpful, training is typically provided, and the role emphasizes attention to detail and communication skills rather than complex technical expertise.

What is the role of an insurance verification specialist?

An insurance verification specialist reviews and confirms patients' insurance coverage to ensure services are authorized and billed correctly. They gather insurance information, verify benefits, and communicate with insurance companies to prevent claim denials, often using specialized software and maintaining attention to detail. This role is essential for accurate billing and smooth patient care processes.
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Insurance Verification Specialist jobs near you
Infographic showing various Insurance Verification Specialist job openings in Indiana as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 85% In-person, 5% Hybrid, and 10% Remote job distribution, with an average salary of $37,346 per year, or $18 per hour.

Membership Specialist

American Automobile Association (AAA)

Evansville, IN

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 283 frontline employees who took The Breakroom Quiz

232nd of 311 rated insurance

Job description

Membership Specialist

Job Summary
This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch. Performs routine and advanced duties in support of agents and other personnel. Provides service support for existing insured's and members. Assists in the sale of insurance products, and provides other insurance support services. Reviews and completes documentation for business written in an office. Provides information to members regarding memberships and insurance
Job Duties

  • Provide professional customer service to members and insured's. Provide service and information to members regarding memberships and insurance.
  • Provide service to walk-in and telephone members seeking insurance services. Sell memberships and assist in the sale of insurance to prospective insureds. Assist members with changes to existing policies or memberships, renewals, and provide information regarding billing. Accept payments on membership and insurance. Verify insurance coverage for lien holders and leasing companies. Provide binders as requested. Perform typing and other administrative duties, including, but not limited to; letters, forms, cards, rush escrows and evidence of insurance.
  • Develop insurance leads for office sales agents and life specialists.
  • Communicate positively and effectively with all staff. Maintain and open and positive relationship with management.
  • Provide service support for both management and sales and life agents. Engage in cross selling opportunities.
  • Resolve member and insured related problems using discretion and independent judgment. Refer issues which require more authority to appropriate level.
  • Service work tends to be routine and described within sales and underwriting guidelines.
  • Has skill set necessary to handle most complex transactions and basic complaints.
  • Complex complaints may be referred to higher level Insurance Specialists or Sales Management for handling.


Qualifications

  • High School GED Required
  • 1-3 years Customer service Preferred
  • Moderate proficiency in data entry required.
  • Moderate Microsoft Word and Excel skills preferred.
  • Advanced customer service skills preferred.
  • Property and Casualty/Solicitors License required.
  • Property and Casualty Insurance License, valid in selling state - Issued by State within 1 Year Required

Remarkable benefits:

Health coverage for medical, dental, vision

401(K) saving plans with company match AND Pension

Tuition assistance

Floating holidays and PTO for community volunteer programs

Paid parental leave

Wellness programs

Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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