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Insurance Verification Representative information

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$10

$16

$22

How much do insurance verification representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for insurance verification representative in Georgia is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $17.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance verification representative?

To thrive as an Insurance Verification Representative, you need strong attention to detail, knowledge of insurance policies, and experience with healthcare billing or medical terminology, often supported by a high school diploma or equivalent. Familiarity with insurance verification software, electronic health record (EHR) systems, and payer portals is typically required. Excellent communication, organizational skills, and the ability to handle sensitive information discreetly are essential soft skills. These abilities ensure accurate insurance processing, reduce claim errors, and support efficient healthcare operations.

What are some common challenges faced by insurance verification representatives, and how can they be managed?

Insurance Verification Representatives often encounter challenges such as dealing with complex coverage policies, navigating frequent changes in insurance regulations, and managing high call or case volumes. To effectively handle these issues, it’s important to stay organized, keep up-to-date with insurance guidelines, and utilize clear communication when liaising with providers, patients, and team members. Many organizations provide ongoing training and support to help representatives stay current and succeed in this fast-paced environment.

What is the difference between Insurance Verification Representative vs Insurance Billing Specialist?

AspectInsurance Verification RepresentativeInsurance Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certification in healthcare or insuranceHigh school diploma; certification in medical billing preferred
Work EnvironmentHealthcare offices, hospitals, clinicsMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesVerify patient insurance coverage, eligibility, and benefitsProcess claims, handle billing, and ensure payment collection

While both roles are essential in healthcare administration, the Insurance Verification Representative focuses on confirming insurance details before services are provided, whereas the Insurance Billing Specialist manages claims and payments after services are rendered. Understanding these differences helps job seekers identify the right career path in healthcare support roles.

What does an insurance verification representative do?

An Insurance Verification Representative is responsible for confirming a patient’s insurance coverage and benefits before medical services are provided. They contact insurance companies to verify details such as policy status, coverage limits, and patient copayments or deductibles. This role helps ensure that healthcare providers receive payment for services and that patients understand their financial responsibilities. Accurate insurance verification minimizes billing errors and streamlines the medical billing process.

What does an insurance verification representative do?

An insurance verification representative is someone in health care who works with patients and hospitals to interpret insurance coverage. In this job, your responsibilities are to review the treatments that a patient will need as well as the benefits granted to them by their insurance policy. You then determine their eligibility and coverage for those treatments and procedures. You may be needed to provide authorization for certain procedures and assist hospitals and patients in filing claims. Additionally, your duties are to enter patient data, update insurance plan information in the hospital’s database, and verify that existing information is accurate.

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Insurance Verification Representative jobs near you
Infographic showing various Insurance Verification Representative job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,303 per year, or $16.5 per hour.

Patient Service Representative

US Radiology Specialists

Marietta, GA • On-site

$15.75 - $20.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.
American Health Imaging has an entry-level Patient Service Representatives for Marietta, GA. We are looking for a customer-service focused candidate that is looking to excel in a medical office setting!
Schedule: Monday - Friday 2:00 pm - 10:00 pm. Shift differential applies to hours worked after 6 pm on weekdays.
Duties & Responsibilities:

  • Schedule Patients for Diagnostic Exams and Procedures
  • Assist with Authorization and Verifications
  • Checking In / Out Patients
  • Answering Multiple Phone Lines
  • Provide Accurate and Complete Information to Billing Office
  • Insurance Verification
  • Ensure Accuracy of Patient Data Entered Into System
  • Process Requests and Filing of Patient Records
Requirements:
  • 1-4 Years Experience in Medical Office Setting or Hospital
  • Experience in Authorizations and Insurance Verification Preferred
  • Ability to Handle Heavy Patient Volume
  • Strong Customer Service and Computer Skills
  • Ability to multi-task
  • Medical Terminology Knowledge
Benefits (Please note that eligibility for benefits is based on position type and status and certain positions may not be eligible for all the benefits listed below)
  • Monthly Bonus Opportunity
  • Medical / Dental / Vision / Life / Pharmacy Plans, with Benefits effective first day of the month following hire date
  • 401(k)
  • Paid Vacation Time
  • PTO Accrual Beginning Day 1
  • Colleague Referral Bonus Program

Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.
Lumexa Imaging is an equal opportunity employer.

Apply