Proficient computer skills, including experience with insurance software (if applicable). * Valid insurance license or willingness to obtain one. * A strong commitment to continuous learning and ...
Proficient computer skills, including experience with insurance software (if applicable). * Valid insurance license or willingness to obtain one. * A strong commitment to continuous learning and ...
Project Manager Team Lead
Palm Harbor, FL · Hybrid
Responsibilities will also include managing workforce development or Unemployment Insurance software products for Virtual One Stop and Virtual Labor Market Information clients in order to assess ...
Project Manager Team Lead
Palm Harbor, FL · Hybrid
Responsibilities will also include managing workforce development or Unemployment Insurance software products for Virtual One Stop and Virtual Labor Market Information clients in order to assess ...
Customer Service Representative - State Farm Agent Team Member
Orlando, FL · On-site
$39K - $51K/yr
... insurance software (if applicable). • Valid insurance license or willingness to obtain one. • A strong commitment to continuous learning and professional growth. Bilingual: Fluent in Spanish and ...
Customer Service Representative - State Farm Agent Team Member
Orlando, FL · On-site
$39K - $51K/yr
... insurance software (if applicable). • Valid insurance license or willingness to obtain one. • A strong commitment to continuous learning and professional growth. Bilingual: Fluent in Spanish and ...
Project Manager Team Lead
Palm Harbor, FL · On-site
Responsibilities will also include managing workforce development or Unemployment Insurance software products for Virtual One Stop and Virtual Labor Market Information clients in order to assess ...
Quick apply
Project Manager Team Lead
Palm Harbor, FL · On-site
Responsibilities will also include managing workforce development or Unemployment Insurance software products for Virtual One Stop and Virtual Labor Market Information clients in order to assess ...
... insurance software (if applicable). • Valid insurance license or willingness to obtain one. • A strong commitment to continuous learning and professional growth. Bilingual: Fluent in Spanish and ...
... insurance software (if applicable). • Valid insurance license or willingness to obtain one. • A strong commitment to continuous learning and professional growth. Bilingual: Fluent in Spanish and ...
Project Manager Team Lead
Palm Harbor, FL · On-site
Responsibilities will also include managing workforce development or Unemployment Insurance software products for Virtual One Stop and Virtual Labor Market Information clients in order to assess ...
Project Manager Team Lead
Palm Harbor, FL · On-site
Responsibilities will also include managing workforce development or Unemployment Insurance software products for Virtual One Stop and Virtual Labor Market Information clients in order to assess ...
Policy Administration Specialist - Group Life & Health Insurance
Lake Mary, FL · On-site
$70K - $85K/yr
... Health insurance administration platform. This role is responsible for managing group policy ... The position also plays a key role in collaborating with our software development team to enhance ...
Quick apply
Policy Administration Specialist - Group Life & Health Insurance
Lake Mary, FL · On-site
$70K - $85K/yr
... Health insurance administration platform. This role is responsible for managing group policy ... The position also plays a key role in collaborating with our software development team to enhance ...
Software Developer Location Pensacola, FL (Must live within 50 miles) Clearance: Must have TS/SCI ... Life insurance
Software Developer Location Pensacola, FL (Must live within 50 miles) Clearance: Must have TS/SCI ... Life insurance
Senior Software Engineer
Tampa, FL · On-site
$115K - $152K/yr
As a Senior Software Engineer, you'll design, build, and support scalable software solutions that power Slide's insurance platform. You'll collaborate with crossfunctional teams, influence technical ...
Senior Software Engineer
Tampa, FL · On-site
$115K - $152K/yr
As a Senior Software Engineer, you'll design, build, and support scalable software solutions that power Slide's insurance platform. You'll collaborate with crossfunctional teams, influence technical ...
Duck Creek Software Developer
Sarasota, FL · Hybrid
$115K - $145K/yr
This is a great opportunity for a qualified Duck Creek Software Configurator/Developer to elicit ... Experience with Duck Creek insurance product suites (Policy, Producer, Agency Management ...
Duck Creek Software Developer
Sarasota, FL · Hybrid
$115K - $145K/yr
This is a great opportunity for a qualified Duck Creek Software Configurator/Developer to elicit ... Experience with Duck Creek insurance product suites (Policy, Producer, Agency Management ...
Insurance Agent
Lakeland, FL · On-site
$35K - $45K/yr
In-Office Insurance Agent Location: Lakeland, FL Company: Jarrod Currey Insurance Agency Inc ... Basic computer and office software proficiency. What We Offer: * Competitive base pay plus ...
Quick apply
Insurance Agent
Lakeland, FL · On-site
$35K - $45K/yr
In-Office Insurance Agent Location: Lakeland, FL Company: Jarrod Currey Insurance Agency Inc ... Basic computer and office software proficiency. What We Offer: * Competitive base pay plus ...
Policy Administration Specialist - Individual Life & Health Insurance
Lake Mary, FL · On-site
$70K - $85K/yr
... insurance administration platform ... This role plays a key part in ensuring accurate policy processing, collaborating with our software ...
Quick apply
Policy Administration Specialist - Individual Life & Health Insurance
Lake Mary, FL · On-site
$70K - $85K/yr
... insurance administration platform ... This role plays a key part in ensuring accurate policy processing, collaborating with our software ...
Insurance Agent
Lakeland, FL · On-site
$35K - $45K/yr
In-Office Insurance Agent Location: Lakeland, FL Company: Jarrod Currey Insurance Agency Inc ... Basic computer and office software proficiency. What We Offer: * Competitive base pay plus ...
Quick apply
Insurance Agent
Lakeland, FL · On-site
$35K - $45K/yr
In-Office Insurance Agent Location: Lakeland, FL Company: Jarrod Currey Insurance Agency Inc ... Basic computer and office software proficiency. What We Offer: * Competitive base pay plus ...
Senior Software Engineer
Tampa, FL · On-site
$115K - $152K/yr
Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you ... As a Senior Software Engineer, you'll design, build, and support scalable software solutions that ...
Senior Software Engineer
Tampa, FL · On-site
$115K - $152K/yr
Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you ... As a Senior Software Engineer, you'll design, build, and support scalable software solutions that ...
RISK GENERALIST
The Villages, FL · On-site
... vendor insurance software and notifies vendors and District departments of status changes. - Assists employees and vendors with general reporting policies and procedures. - Assists with data ...
Quick apply
RISK GENERALIST
The Villages, FL · On-site
... vendor insurance software and notifies vendors and District departments of status changes. - Assists employees and vendors with general reporting policies and procedures. - Assists with data ...
Insurance Sales
Tampa, FL · On-site
$60K - $80K/yr
Join Schleider Insurance LLC, a vibrant and dedicated insurance agency located in the heart of ... Familiarity with standard CRM systems and office software.
Quick apply
Insurance Sales
Tampa, FL · On-site
$60K - $80K/yr
Join Schleider Insurance LLC, a vibrant and dedicated insurance agency located in the heart of ... Familiarity with standard CRM systems and office software.
Software Engineer
Panama City, FL · On-site
Software Engineer - Position Description Join a team that's shaping the future of Navy support. ICI ... Dental Insurance * Vision Plan * Flexible Spending Accounts (Healthcare, Dependent Care ...
Software Engineer
Panama City, FL · On-site
Software Engineer - Position Description Join a team that's shaping the future of Navy support. ICI ... Dental Insurance * Vision Plan * Flexible Spending Accounts (Healthcare, Dependent Care ...
Policy Administration Specialist - Group Life & Health Insurance
Lake Mary, FL · On-site
$70K - $85K/yr
... Health insurance administration platform. This role is responsible for managing group policy ... The position also plays a key role in collaborating with our software development team to enhance ...
Quick apply
Policy Administration Specialist - Group Life & Health Insurance
Lake Mary, FL · On-site
$70K - $85K/yr
... Health insurance administration platform. This role is responsible for managing group policy ... The position also plays a key role in collaborating with our software development team to enhance ...
Software Developer
Panama City Beach, FL · On-site
Perform software maintenance. * Use an agile development methodology to update, patch, and ... Medical Insurance (3 plan options) + TRICARE Supplemental Coverage * Dental Insurance (2 plan ...
Quick apply
Software Developer
Panama City Beach, FL · On-site
Perform software maintenance. * Use an agile development methodology to update, patch, and ... Medical Insurance (3 plan options) + TRICARE Supplemental Coverage * Dental Insurance (2 plan ...
DIRECTOR- SOFTWARE DEVELOPMENT
Orlando, FL · On-site
The Software Development Director oversees a team of developers (both internal & external) who ... Deep understanding of Guidewire's Insurance Suite of products, i.e., Policy Center, Billing Center ...
Quick apply
DIRECTOR- SOFTWARE DEVELOPMENT
Orlando, FL · On-site
The Software Development Director oversees a team of developers (both internal & external) who ... Deep understanding of Guidewire's Insurance Suite of products, i.e., Policy Center, Billing Center ...
Insurance Software information
What are the key skills and qualifications needed to thrive as an Insurance Software Specialist, and why are they important?
What is the difference between Insurance Software vs Insurance Underwriter?
| Aspect | Insurance Software | Insurance Underwriter |
|---|---|---|
| Required Credentials | Typically no formal credentials; familiarity with software tools | Licenses and certifications such as CPCU or FCAS often required |
| Work Environment | Office or remote, focused on software development, testing, or support | Office-based, assessing risk and approving policies |
| Industry Usage | Used across insurance companies for policy management and claims processing | Employed within insurance companies to evaluate and price risks |
| Search & Comparison Intent | Looking for software solutions or tools for insurance companies | Understanding roles involved in risk assessment and policy approval |
Insurance Software focuses on developing and managing software tools used in the insurance industry, while Insurance Underwriters evaluate risks and determine policy terms. Both roles are integral to insurance operations but serve different functions within the industry.
What are some common challenges faced by professionals working in insurance software roles?
What is insurance software?
- Crop Insurance Manager
- Remote Personal Lines Underwriter
- High Street Insurance Partners
- Internship Work From Home Farmers Insurance Producer
- Personal Lines Insurance Agent Remote
- Chubb Insurance
- Work From Home American Family Insurance Agent
- Work From Home Truck Insurance Sales
- Insurance Agencies
- Entry Level Personal Lines Insurance Agent

Customer Service Representative - State Farm Agent Team Member
Karen Blandon - State Farm AgentOrlando, FL
$39K - $51K/yr
Other
Posted 11 days ago
Job description
Are you passionate about providing exceptional customer service and building lasting relationships? Join our dynamic team at State Farm and contribute to our mission of helping customers protect their future. Discover what our satisfied customers have to say about us, and become part of our incredible team today!
As a Customer Service Representative, you will be a vital member of our team, dedicated to providing exceptional service to our valued clients. You will focus on building strong, long-term relationships with our customers by understanding their unique needs and providing personalized support.
Responsibilities:
- Respond promptly and professionally to customer inquiries, concerns, and requests via phone, email, and in-person interactions.
- Actively listen to customer needs and concerns, demonstrating empathy and understanding.
- Resolve customer issues effectively and efficiently, ensuring a positive and satisfying experience.
- Analyze customer insurance policies to identify any gaps in coverage or areas for improvement.
- Proactively review policies with customers, explaining coverage options in clear and concise terms.
- Recommend appropriate coverage adjustments based on individual needs and risk assessments.
- Develop and nurture long-term relationships with our customers by providing personalized service and demonstrating a genuine commitment to their well-being.
- Proactively reach out to customers to provide updates, offer valuable insights, and ensure their ongoing satisfaction.
- Actively seek feedback from customers to identify areas for improvement and enhance the overall customer experience.
- Guide customers through the claims process, providing support and information every step of the way.
- Ensure a smooth and efficient claims experience by effectively communicating with adjusters and other relevant parties.
- Collaborate with team members to share best practices and enhance service delivery.
- Actively participate in team meetings and contribute to a positive and supportive work environment.
- Maintain a strong understanding of insurance products, industry regulations, and best practices.
- Participate in ongoing training and professional development opportunities to enhance knowledge and skills.
- Undergraduate Degree or equivalent combination of education and experience in a related field.
- 1-2 years of experience in a customer-facing or service-oriented role.
- Previous experience in the insurance industry is a plus.
- Excellent communication and interpersonal skills, with a strong focus on active listening and empathy.
- Strong problem-solving and analytical skills with a keen attention to detail.
- Ability to work independently and as part of a team.
- Proficient computer skills, including experience with insurance software (if applicable).
- Valid insurance license or willingness to obtain one.
- A strong commitment to continuous learning and professional growth.
- Bilingual: Fluent in Spanish and English (written and spoken)
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
Requirements:
Minimum Qualifications:
Preferred Qualifications:
Compensation: $39,000.00 - $51,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Orlando, FL and help customers with their insurance and financial services needs, including:
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.