As an insurance representative, your responsibilities depend in part on your employer. For example, as an insurance representative for an insurance company, your duties include processing claims from customers who have automotive, life, or real estate insurance with your firm. Alternatively, you may be a sales agent with the primary goal of tracking down leads and selling insurance products. As an insurance representative for a health care facility, your duties include verifying patient insurance coverage, collecting payments, and submitting claims documentation to health insurance providers.