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Insurance Program Manager Jobs in Durham, NC (NOW HIRING)

MILITARY PROGRAM THERAPIST (LICENSED)

Raleigh, NC · On-site

$43K - $57K/yr

... insurance offering, a physician network and various related services located all over the U.S ... Complete discharge planning with Case Management. Program Curriculum Facilitate assigned modules ...

Glazing Project Manager

Raleigh, NC · On-site

$100K - $130K/yr

... Manager to join their dynamic team. As a pivotal team member, you will play a vital role in ... Obtain construction permits, follow job safety & insurance program, ensure project is in accordance ...

Manager, Student Health Services

Durham, NC · On-site

  • Medical

  • Dental

  • Retirement

Help shape and manage one of Duke's most essential student support programs. You'll lead insurance enrollment operations, oversee financial and compliance processes, supervise staff, and partner with ...

Manager, Student Health Services

Durham, NC · On-site

  • Medical

  • Dental

  • Retirement

Help shape and manage one of Duke's most essential student support programs. You'll lead insurance enrollment operations, oversee financial and compliance processes, supervise staff, and partner with ...

Sr Program Specialist

Morrisville, NC · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will report directly to our Sr Program Manager and you'll work out of our Morrisville, NC ... This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term ...

Sr Program Specialist

Morrisville, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will report directly to our Sr Program Manager and you'll work out of our Morrisville, NC ... This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term ...

Sr Program Specialist

Morrisville, NC · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will report directly to our Sr Program Manager and you'll work out of our Morrisville, NC ... This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term ...

Showing results 41-60

Insurance Program Manager information

See Durham, NC salary details

$37.2K

$103.8K

$151.7K

How much do insurance program manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for insurance program manager in Durham, NC is $103,840.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,800.00 and $128,000.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Program Manager vs Insurance Underwriter?

AspectInsurance Program ManagerInsurance Underwriter
CredentialsTypically requires a bachelor’s degree in business, finance, or related field; professional certifications like CPCU or ARM are commonRequires a bachelor’s degree in finance, economics, or related field; certifications like CPCU or AINS are often preferred
Work EnvironmentManages insurance programs, collaborates with teams, and oversees policy developmentEvaluates risks, reviews applications, and determines policy terms and pricing
Employer & Industry UsageUsed in insurance companies, brokers, and agencies for program oversightFound in insurance companies, underwriting firms, and brokers for risk assessment

The Insurance Program Manager focuses on managing and coordinating insurance programs, ensuring they meet business goals. In contrast, the Insurance Underwriter evaluates individual risks to determine policy terms. Both roles require similar credentials and are integral to the insurance industry, but they differ in daily responsibilities and focus areas.

What are some common challenges faced by insurance program managers, and how can they be addressed?

Insurance Program Managers often encounter challenges such as balancing regulatory compliance with client needs, coordinating between multiple stakeholders, and adapting to changes in industry regulations. To address these, it is important to stay current with regulatory updates, foster strong communication channels among internal teams and external partners, and develop robust project management practices. Building relationships with underwriters, brokers, and clients can also help streamline processes and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as an insurance program manager?

To thrive as an Insurance Program Manager, you need expertise in insurance products, risk assessment, and program management, typically supported by a bachelor's degree in business, finance, or a related field. Familiarity with insurance management software, regulatory compliance systems, and project management tools is often required, and certifications like CPCU or ARM are advantageous. Exceptional leadership, analytical thinking, and strong communication skills set top performers apart in this role. These skills and qualifications are crucial to effectively oversee insurance programs, ensure compliance, minimize risk, and deliver value to clients and stakeholders.

What does an insurance program manager do?

An Insurance Program Manager is responsible for overseeing and coordinating insurance programs within an organization. They develop, implement, and monitor policies and procedures to ensure that insurance coverage meets the company's needs and complies with regulations. Their duties often include managing relationships with insurance carriers, analyzing risk, handling claims, and ensuring cost-effective coverage. They also provide guidance and education to staff about insurance plans and policies.

What are popular job titles related to Insurance Program Manager jobs in Durham, NC?

For Insurance Program Manager jobs in Durham, NC, the most frequently searched job titles are:

What job categories do people searching Insurance Program Manager jobs in Durham, NC look for?

The top searched job categories for Insurance Program Manager jobs in Durham, NC are:

What cities near Durham, NC are hiring for Insurance Program Manager jobs?

Cities near Durham, NC with the most Insurance Program Manager job openings:

Program Specialist - Care Coordinator

Duke Health

Durham, NC • On-site

Full-time

Re-posted 23 days ago


Duke Health rating

7.3

Company rating: 7.3 out of 10

Based on 254 frontline employees who took The Breakroom Quiz

305th of 887 rated healthcare providers


Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke HomeCare & Hospice
Pursue your passion for caring with Duke HomeCare & Hospice, which offers hospice, home health, and infusion services across the region, as well as serves as the home forthe Duke Caregiver Support Program. Team members work closely with a patient's physician to provide comprehensive, individualized care in the comfort of their home or at our inpatient hospice facility in Durham, NC.
Work Arrangement - Onsite
Duke Homecare & Hospice
12 Moore Drive, Suite 200
Durham, NC 27713
Monday - Friday 8 am -5 pm with holiday coverage
Job Summary
Perform a variety of specialized, complex activities in the coordination of care needed for patients. Strong emphasis on proactive problem resolution and departmental communications.
Independently perform activities necessary to organize, maintain, and use electronic patient health records. This position will have high customer service, strong analytic and problem-solving skills. This position will also require interpretation and explanation of policy and external requirements related to privacy, release of information, positive patient identity, and other department and organization-wide functions.
Regular interaction is required with clinic staff, case management/hospital staff, and community-based third-party organizations.
Job Relations
  • Coordinate Home Health, Hospice, and Home Infusion services in collaboration with Community Program Managers. Participates in daily Business Development Huddles. Closely monitors pending referrals and prioritizes task as assigned.
  • Review and complete referral requests, daily. Work extensively in the electronic health record to locate specific clinical documents for the purpose of fulfilling a referral. Escalate more complex inquiries and barriers to the appropriate resource. Understand and verbalize the insurance verification process.
  • Collaborate closely with the requesting Program Manager regarding barriers to completion of referral or other duties. Provide timely updates of referral completion and ensure appropriate documentation is complete.
  • Maintain strong working relationships with both internal Duke staff as well as community-based third-party organizations and facility staff to ensure timely, appropriate, and safe transitions of care.
  • Maintain proficiency in electronic medical record systems including but not limited to EPIC, CareTend, and CareLink. Participation including attendance to community health events. Coordination of meetings and execution of meeting notes when needed.
  • Develop, administer activities, monitor and evaluate program effectiveness, and investigate trends. Advise Community Program Managers as to the status of current activities and additional or expanded program requirements.
  • Provide input into appropriate program recommendations. Assist in developing and defining short and long term departmental specific goals and objectives. Implement decided upon program adjustment.
  • Coordinate projects and audits to improve processes related to care coordination.
  • Interpret and explain Duke HomeCare and Hospice service lines, to include Home Health, Hospice and Home Infusion, release of information, positive patient identity, and other department and organization-wide functions.
  • Apply detailed working knowledge of HIPPA rules and other State and Federal laws regarding patient privacy and knowledge of Joint Commission requirements and CMS guidelines and rules.
  • Perform other duties as assigned

Minimum Qualifications
Education
Work requires analytical, communications and organizational skills OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE generally acquired through completion of a bachelor's degree program with one year of experience in program administration or event production. -OR- Two years of postsecondary education with three years of experience in program administration or event production. Preferred experience in healthcare, hospital, homecare and/or hospice.
Experience
Strongly preferred:
  • Two years of experience in home care referral, discharge planning, or insurance verification
  • This position primarily focuses on insurance verification, including reviewing out-of-network benefits and verifying insurance coverage in the patient chart. Patient interaction is minimal, approximately 10% of the role.
  • Key responsibilities include supporting the team with established processes and procedures, ensuring accuracy of insurance information, and assisting with workflow coordination.
  • A strong understanding of the differences between home health and hospice services is essential, as this knowledge is critical when reviewing coverage and navigating payer requirements.
  • Candidates should be detail-oriented, process-driven, and comfortable working within complex insurance and healthcare systems.

Knowledge, Skills, and Abilities
  • Computer skills to include intermediate to advanced Microsoft Word and Excel experience
  • Detail-oriented with strong customer service skills
  • Willing to learn and take on other tasks

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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