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Insurance Operations Jobs in Ontario (NOW HIRING)

FIC

Insurance Lead

Toronto, ON · On-site

$150K - $160K/yr

This is a technical account-management role combining financial analysis, insurance administration, client-file management, and operational improvement. The Insurance Lead will work with detailed ...

Ci

Corporate Insurance Specialist

Toronto, ON

As a Corporate Insurance Specialist, you will work directly with CI Wealth advisors, Assante ... Work closely with Operations on documentation, application processing, underwriting follow-up, ...

Hatch

Insurance Specialist / Coordinator

Mississauga, ON · On-site

CA$43K - CA$70K/yr

Support risk management initiatives aimed at reducing losses and improving operational resilience. * Support project teams with insurance-related enquiries and documentation requests. Qualifications ...

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All JobsInsurance Operations JobsInsurance Operations Jobs in Ontario

Insurance Operations information

See Ontario salary details

$25K

$70.7K

$157K

How much do insurance operations jobs pay per year?

As of Sep 10, 2026, the average yearly pay for insurance operations in Ontario is $70,650.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $88,500.00 per year, depending on experience, location, and employer.

What is an insurance operations?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

What does an insurance operations do?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What are the key skills and qualifications needed to thrive in insurance operations?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the most commonly searched types of Insurance Operations jobs in Ontario?

The most popular types of Insurance Operations jobs in Ontario are:

What are popular job titles related to Insurance Operations jobs in Ontario?

For Insurance Operations jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Insurance Operations jobs in Ontario look for?

The top searched job categories for Insurance Operations jobs in Ontario are:

Insurance Operations jobs near you
Infographic showing various Insurance Operations job openings in Ontario as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $70,650 per year, or $34 per hour.

Insurance Service Administrator

Mississauga, ON • On-site

Kevin D'Souza Insurance Agency
See more jobs at Kevin D'Souza Insurance Agencyexternal

CA$42K - CA$48K/yr

Full-time

Medical, Dental, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Are you outgoing and customer-focused? Are you excited to help customers reach their insurance needs? 
 
If you answered yes to these questions, working for an insurance agent may be the career for you! 
We’re looking for a motivated, Insurance Service Administrator, who has a passion for the insurance industry.  We are looking for an efficient, confident and organized individual to help manage the day-to-day operations of the office.  Our goal is to build up strong relationships and increase our professional reputation. Looking for a full-time job that provides meaningful work and competitive compensation? Consider a position in our office. 
 
Responsibilities
  • Assist clients with their daily insurance needs, including providing advise in a prompt, friendly and accurate manner. 
  • Service can include responding to inquiries regarding billing clarification, claim submissions and general inquiries
  • Assist in billing calls- resolve billing issues, clarify charges on accounts and assist with billing payments. 
  • Be an active listener who can show empathy and patience for customers while identifying opportunities for additional sales and products
  • Multitask efficiently using multiple applications simultaneously to verify customer information, resolve issues and provide proper resolution
  • Work with the agent to establish and meet marketing and social media goals.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and everyday 

Qualifications:
  • Property & Casualty license (OTL or RIBO preferred / must be able to obtain)
  • Bilingual – Hindi, Urdu or Punjabi (oral) and English (oral and written)
  • Stellar attendance (IN OFFICE POSITION) and ability to work in association and cooperation with others as part of a team
  • Exceptional customer service and interpersonal phone etiquette skills
  • Strong skills in communication (verbal and written), and comfortable in a technology dependent environment including proficiency with Microsoft office. 
  • Strong understanding of social media/ technology.
  • Self-motivated and results-oriented performer
Benefits:
  • Salary + Bonus pay
  • Steady work week – Mon to Fri (9:30 am to 5:30pm) – No shift work
  • Paid time off (Vacation and personal/sick days)
  • Health and Dental benefits
These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees