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Insurance Operations Manager Jobs in Alberta (NOW HIRING)

RONA

By applying your team management, problem-solving and coaching skills, you'll have a direct impact ... insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement ...

RONA

By applying your team management, problem-solving and coaching skills, you'll have a direct impact ... insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement ...

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All JobsInsurance Operations Manager JobsInsurance Operations Manager Jobs in Alberta

Insurance Operations Manager information

See Alberta salary details

$35.5K

$74.2K

$107K

How much do insurance operations manager jobs pay per year?

As of Jun 26, 2026, the average yearly pay for insurance operations manager in Alberta is $74,180.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $88,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Operations Manager, and why are they important?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by Insurance Operations Managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

What does an Insurance Operations Manager do?

An Insurance Operations Manager oversees the day-to-day administrative and operational functions of an insurance company or department. They are responsible for streamlining processes, improving efficiency, and ensuring compliance with industry regulations. Their duties often include managing staff, handling budgets, implementing policies, and collaborating with other departments to meet organizational goals. Insurance Operations Managers play a key role in optimizing service delivery and maintaining high standards of customer satisfaction.
What job categories do people searching Insurance Operations Manager jobs in Alberta look for? The top searched job categories for Insurance Operations Manager jobs in Alberta are:
What cities in Alberta are hiring for Insurance Operations Manager jobs? Cities in Alberta with the most Insurance Operations Manager job openings:
Insurance Operations Manager jobs near you
Infographic showing various Insurance Operations Manager job openings in Alberta as of June 2026, with employment types broken down into 65% Full Time, 28% Part Time, and 7% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $74,180 per year, or $35.7 per hour.

Supervisor, Operations - PM

RONA

Full-time

Posted 6 days ago

Job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores.

With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools!

Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match. Become an inspiring leader at Rona! By applying your team management, problem-solving and coaching skills, you'll have a direct impact on every member of your team and on the performance of our distribution center.

Your role: Monitor team member performance to ensure they are executing assigned tasks safely, accurately, and as scheduled Assign work to team members while taking into account available hours, skill sets, and other resources to ensure operational targets are met Coach, counsel, and train team members to ensure competence, as well as prepare them for future opportunities Set team members up for success; achieve or exceed key performance indicators, as well as safety, performance, and budget targets; record daily performance metrics Promote safety in the work environment and ensure all safety rules are followed Resolve equipment issues (for example, replace failed equipment or contact Maintenance) Identify and assist in implementing process improvements Perform other duties as required What we're looking for: You must be available to work the evening shift, Sunday through Thursday, from 3:30 p.m. to 12:15 a.m. Demonstrated team-building skills Ability to build rapport and trust with others Experience and willingness to mentor and coach others Analytical and troubleshooting skills to resolve complex problems; creative problem-solving Demonstrable knowledge of MS Office Software suite (Word, Excel, Access, Outlook) Ability to manage change well and remain positive in the face of change Ability to speak to large teams, communicate information, and listen effectively Experience creating and maintaining a Safety First culture Understanding of fulfillment/distribution centre/warehouse processes and flow Willingness to work flexible hours and overtime as required, and to move between shifts Any combination of relevant education and professional experience will be considered By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc.

Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion.

We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

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