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Insurance Operations Associate Jobs in New York (NOW HIRING)

Fay

Lifecycle Operations Associate

New York, NY · Remote

Fay is a digital health platform connecting people with registered dietitians who accept insurance ... The Role We're looking for a Lifecycle Operations associate to run Fay's outbound outreach and ...

Bessemer Trust

Data Operations Associate

Woodbridge, NJ · On-site

$70K - $85K/yr

Bessemer Trust is seeking a Data Operations Associate to join its Data & Tax Operations team ... Employer-paid life insurance and short- and long-term disability coverage * Legal services and ...

Hudson Guild

People Operations Associate

Manhattan, NY · On-site

The People Operations Associate supports the daily operations of Hudson Guilds People Operations ... Medical, Dental and Vision Insurance * 403b Plan The Hudson Guild is an Equal Opportunity Employer.

Hudson Guild

People Operations Associate

Manhattan, NY · On-site

$45K/yr

The People Operations Associate supports the daily operations of Hudson Guild's People Operations ... Medical, Dental and Vision Insurance * 403b Plan The Hudson Guild is an Equal Opportunity Employer.

AlphaSights

Growth Operations Associate

New York, NY

$85K/yr

As a Growth Operations Associate, your core objective is to grow the number of active users across ... Competitive medical, dental, and vision insurance * 401(k) match - 4% of your total compensation ...

Hudson Guild

People Operations Associate

Manhattan, NY · On-site

The People Operations Associate supports the daily operations of Hudson Guild's People Operations ... Medical, Dental and Vision Insurance * 403b Plan The Hudson Guild is an Equal Opportunity Employer.

Roku

Live Operations Associate

Stamford, CT · On-site +1

$80K - $90K/yr

About the role We're hiring a Live Ops Associate to support premium subscription operations, with a ... This role is eligible for health insurance, equity awards, life insurance, disability benefits ...

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All JobsInsurance Operations Associate JobsInsurance Operations Associate Jobs in New York

Insurance Operations Associate information

See New York salary details

$12

$28

$58

How much do insurance operations associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for insurance operations associate in New York is $28.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $33.12 per hour, depending on experience, location, and employer.

What are some common challenges faced by insurance operations associates, and how can they be managed effectively?

Insurance Operations Associates often handle high volumes of policy documentation, client data, and compliance checks, which can be challenging during peak renewal or claims periods. Staying organized, utilizing workflow management tools, and maintaining clear communication with underwriters and agents are key to managing these demands. Familiarity with insurance software and an eye for detail help prevent errors and ensure smooth processing. Proactive collaboration within the operations team and ongoing professional development can also make it easier to adapt to changing industry regulations and processes.

What does an insurance operations associate do?

An Insurance Operations Associate supports the day-to-day administrative and operational tasks within an insurance company. Their responsibilities often include processing policy applications, handling customer inquiries, maintaining records, and ensuring compliance with industry regulations. They work closely with underwriters, agents, and clients to facilitate smooth insurance transactions. This role is key in ensuring the efficiency and accuracy of insurance operations, contributing to overall customer satisfaction and effective risk management.

What is the difference between Insurance Operations Associate vs Insurance Underwriter?

AspectInsurance Operations AssociateInsurance Underwriter
CredentialsTypically requires a high school diploma or associate degree; certifications like CPCU or AINS are a plusBachelor's degree in finance, business, or related field; professional certifications like CPCU are common
Work EnvironmentOffice setting, supporting claims, policy administration, and customer serviceOffice setting, assessing risk, reviewing applications, and determining policy terms
Employer & Industry UsageUsed across insurance companies for operational support rolesUsed in underwriting departments to evaluate and approve policies
Comparison Search IntentHigh overlap in job functions and industry context

The Insurance Operations Associate focuses on supporting daily insurance processes, customer service, and policy administration, while the Insurance Underwriter evaluates risks and determines policy terms. Both roles are essential in the insurance industry but differ in responsibilities and required expertise.

What are the key skills and qualifications needed to thrive as an insurance operations associate?

To thrive as an Insurance Operations Associate, you need strong analytical abilities, attention to detail, and a foundation in insurance principles, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, workflow software like Guidewire or Duck Creek, and proficiency in Microsoft Office are typically required. Excellent organizational skills, communication, and problem-solving abilities help you collaborate effectively and manage multiple tasks. These competencies are essential for ensuring smooth insurance operations, minimizing errors, and supporting regulatory compliance.

Is an insurance operations associate a good job?

An insurance operations associate typically handles administrative tasks, policy processing, and customer service within insurance companies. The role offers opportunities for skill development in insurance policies, data management, and communication, often with standard working hours and potential for career advancement in the insurance industry.
What are the most commonly searched types of Insurance Operations jobs in New York? The most popular types of Insurance Operations jobs in New York are:
What are popular job titles related to Insurance Operations Associate jobs in New York? For Insurance Operations Associate jobs in New York, the most frequently searched job titles are:
What job categories do people searching Insurance Operations Associate jobs in New York look for? The top searched job categories for Insurance Operations Associate jobs in New York are:
What cities in New York are hiring for Insurance Operations Associate jobs? Cities in New York with the most Insurance Operations Associate job openings:
Insurance Operations Associate jobs near you
Infographic showing various Insurance Operations Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $59,722 per year, or $28.7 per hour.

Lifecycle Operations Associate

Fay

New York, NY • Remote

Full-time

Posted 23 days ago

Job description

About Fay

At Fay, our mission is to make nutrition a foundational pillar of preventative care, improving outcomes, accessibility, and affordability at scale. We're building AI-powered infrastructure to transform preventative healthcare. Think that's bold? We're just getting started.

Today, Fay is a three-sided marketplace connecting providers, patients, and payers to revolutionize preventative care delivery. Our b2b2c business-in-a-box solution empowers dietitians to deliver high-quality, affordable nutrition care, helps patients take control of their health, and enables payers to build healthier member populations. Nutrition is our starting point, not the finish line. The platform we're building will expand into new areas of preventative health and wellness as we grow.

We're proud to be one of the fastest-growing companies in healthtech, backed by category-defining investors like General Catalyst, Forerunner, 1984, and Goldman Sachs.

Ready to leverage AI-driven technology to transform preventative care and make a real-world impact on health? Let's talk.

Fay is a digital health platform connecting people with registered dietitians who accept insurance. Our mission is to make high-quality nutrition care accessible, affordable, and easy to use. We partner with health systems, employers, and platforms to help people improve their health through evidence-based nutrition. As we scale, lifecycle and operational excellence are critical to how we grow responsibly.

The Role

We're looking for a Lifecycle Operations associate to run Fay's outbound outreach and early lifecycle engagement. You'll own daily SMS workflows, manage inbound patient conversations, keep data clean and compliant, help improve conversion from warm intent to booked appointments, and own outbound marketing emails. This role is heavily executional and operational, with a strong focus on quality, compliance, and impact.

What You'll Do

  • Write and send 2-3 marketing emails/month
  • Execute daily SMS outreach to warm leads using Metabase, Customer.io, Front, and Zapier workflows
  • Manage inbound replies, respond to patients, and escalate issues appropriately
  • Track performance (responses, conversions, opt-outs) and maintain data hygiene
  • Collaborate with Growth, Ops, Marketing, and Support to improve lifecycle flows
  • Support iterative testing of cadence, copy, and follow-up strategies

What We're Looking For

  • 1–3 years in lifecycle operations, growth ops, CRM, or similar roles
  • Hands-on experience with tools like Front, Google Sheets/Excel, Zapier, Customer.io, or no-code automation
  • Strong written communication and attention to detail
  • Comfortable owning operational processes end-to-end
  • Able to strategize, market and speak to multiple audiences — from doctors to leads to employees of partner companies
  • Healthcare or lifecycle experience is a plus

Why It Matters

You'll own a high-impact, measurable patient engagement channel and help shape Fay's lifecycle infrastructure as we scale.

Benefits

Competitive salary and a remote-friendly culture.

Fay is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.