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Insurance Operations Associate Jobs in Massachusetts

Process insurance rating requests accurately while maintaining compliance and meeting production ... Associate degree or higher preferred (not required). * Technical Skills: Comfortable using ...

Operations Associate The Jamrog Group | Holyoke, Massachusetts Remote within the Central or Eastern ... Support investment and insurance servicing activities by supporting our senior team members by ...

New

The Operations Associate maintains primary responsibility for all operational elements of a small ... insurance, retirement, vacation and tuition reimbursement. Eastern Bank is an equal opportunity ...

The Operations Associate maintains primary responsibility for all operational elements of a small ... insurance, retirement, vacation and tuition reimbursement. Eastern Bank is an equal opportunity ...

The Operations Associate maintains primary responsibility for all operational elements of a small ... insurance, retirement, vacation and tuition reimbursement. Eastern Bank is an equal opportunity ...

The Operations Associate maintains primary responsibility for all operational elements of a small ... insurance, retirement, vacation and tuition reimbursement. Eastern Bank is an equal opportunity ...

The Operations Associate maintains primary responsibility for all operational elements of a small ... insurance, retirement, vacation and tuition reimbursement. Eastern Bank is an equal opportunity ...

The Operations Associate maintains primary responsibility for all operational elements of a small ... insurance, retirement, vacation and tuition reimbursement. Eastern Bank is an equal opportunity ...

Kforce has a client that is seeking an Operations Associate in Boston, MA. Position Overview: A ... We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and ...

About the Role We are looking for an Operations Associate to help keep the company running smoothly ... Coordinate with external accounting, payroll, insurance, and other professional service providers ...

... Full Time Operations Associate to join our team in Springfield, MA. SCHEDULE: * Full time, 3rd ... Life insurance * Reimbursement for a variety of wellbeing activities, included but limited to gym ...

... Full Time Operations Associate to join our team in Springfield, MA. SCHEDULE: * Full time, 3rd ... Life insurance * Reimbursement for a variety of wellbeing activities, included but limited to gym ...

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Insurance Operations Associate information

See Massachusetts salary details

$12

$28

$58

How much do insurance operations associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for insurance operations associate in Massachusetts is $28.66, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $33.08 per hour, depending on experience, location, and employer.

What does an insurance operations associate do?

An Insurance Operations Associate supports the day-to-day administrative and operational tasks within an insurance company. Their responsibilities often include processing policy applications, handling customer inquiries, maintaining records, and ensuring compliance with industry regulations. They work closely with underwriters, agents, and clients to facilitate smooth insurance transactions. This role is key in ensuring the efficiency and accuracy of insurance operations, contributing to overall customer satisfaction and effective risk management.

What are the key skills and qualifications needed to thrive as an insurance operations associate?

To thrive as an Insurance Operations Associate, you need strong analytical abilities, attention to detail, and a foundation in insurance principles, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, workflow software like Guidewire or Duck Creek, and proficiency in Microsoft Office are typically required. Excellent organizational skills, communication, and problem-solving abilities help you collaborate effectively and manage multiple tasks. These competencies are essential for ensuring smooth insurance operations, minimizing errors, and supporting regulatory compliance.

What are some common challenges faced by insurance operations associates, and how can they be managed effectively?

Insurance Operations Associates often handle high volumes of policy documentation, client data, and compliance checks, which can be challenging during peak renewal or claims periods. Staying organized, utilizing workflow management tools, and maintaining clear communication with underwriters and agents are key to managing these demands. Familiarity with insurance software and an eye for detail help prevent errors and ensure smooth processing. Proactive collaboration within the operations team and ongoing professional development can also make it easier to adapt to changing industry regulations and processes.

What is the difference between Insurance Operations Associate vs Insurance Underwriter?

AspectInsurance Operations AssociateInsurance Underwriter
CredentialsTypically requires a high school diploma or associate degree; certifications like CPCU or AINS are a plusBachelor's degree in finance, business, or related field; professional certifications like CPCU are common
Work EnvironmentOffice setting, supporting claims, policy administration, and customer serviceOffice setting, assessing risk, reviewing applications, and determining policy terms
Employer & Industry UsageUsed across insurance companies for operational support rolesUsed in underwriting departments to evaluate and approve policies
Comparison Search IntentHigh overlap in job functions and industry context

The Insurance Operations Associate focuses on supporting daily insurance processes, customer service, and policy administration, while the Insurance Underwriter evaluates risks and determines policy terms. Both roles are essential in the insurance industry but differ in responsibilities and required expertise.

What are the most commonly searched types of Insurance Operations jobs in Massachusetts?

The most popular types of Insurance Operations jobs in Massachusetts are:

What are popular job titles related to Insurance Operations Associate jobs in Massachusetts?

For Insurance Operations Associate jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Insurance Operations Associate jobs in Massachusetts look for?

The top searched job categories for Insurance Operations Associate jobs in Massachusetts are:

What cities in Massachusetts are hiring for Insurance Operations Associate jobs?

Cities in Massachusetts with the most Insurance Operations Associate job openings:

Infographic showing various Insurance Operations Associate job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $59,617 per year, or $28.7 per hour.

Insurance Operations Specialist

Randstad

Worcester, MA • Hybrid

$20 - $21/hr

Full-time

Posted 6 days ago


Job description

We are seeking detail-oriented, self-directed professionals to join our upcoming training class as an Insurance Rater. This is not a data entry position; it is a critical-thinking role requiring problem-solving abilities, high accuracy, and excellent communication.

Working in a hybrid environment, you will handle customer requests, navigate multiple technical systems, and maintain high standards of quality and efficiency in a fast-paced setting.

salary: $20 - $21 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

  • Process insurance rating requests accurately while maintaining compliance and meeting production metrics.

  • Demonstrate initiative, critical thinking, and autonomy to resolve complex inquiries and anticipate operational needs.

  • Manage multiple priorities and adhere to strict deadlines in a cross-functional, remote, and in-office environment.

  • Maintain professional written and verbal communication across all email, phone, and team interactions.

Candidate Profile & Qualification

  • Education: Associate degree or higher preferred (not required).

  • Technical Skills: Comfortable using Microsoft Office Suite (Word, Excel, Outlook), Adobe Acrobat, and multi-system desktop tools.

  • Communication: Exceptional written and verbal communication skills. Professionalism in written correspondence and interviews is heavily emphasized.


Skills
  • Insurance
  • Review

  • Qualifications
  • Years of experience: 1 year
  • Experience level: Entry Level

  • Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
    This posting is open for thirty (30) days.
    It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.


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About Randstad USA

Sourced by ZipRecruiter

Our business is supporting business productivity, from matching the right people with great jobs to custom project solutions and consulting. We use innovative technologies and a passion for people to provide you with the best experience possible. We provide outsourcing, staffing, consulting and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing. We can’t wait to tell you all about it.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Minneapolis, MN, US