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Insurance Operations Jobs in Massachusetts (NOW HIRING)

Randstad

Insurance Operations Specialist

Worcester, MA · Hybrid

$20 - $21/hr

Process insurance rating requests accurately while maintaining compliance and meeting production ... operational needs. * Manage multiple priorities and adhere to strict deadlines in a cross ...

Specialty1 Partners

Insurance Coordinator

Chelmsford, MA · On-site

$24 - $28/hr

We are currently seeking a Dental Insurance Coordinator to join our team and play a crucial role in ensuring smooth insurance operations for our patients. As a vital part of our practice, you will be ...

PDS Health

Operations Manager Trainee

Chelmsford, MA · On-site

$30.50/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager Trainee

Worcester, MA · On-site

$30.50/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager Trainee

Worcester, MA · On-site

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager Trainee

Waltham, MA · On-site

$30.50/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager Trainee

Hanover, MA · On-site

$29.25/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager Trainee

Waltham, MA · On-site

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager Trainee

Chelmsford, MA · On-site

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

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Insurance Operations information

What is an insurance operations?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

What does an insurance operations do?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What are the key skills and qualifications needed to thrive in insurance operations?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the most commonly searched types of Insurance Operations jobs in Massachusetts?

The most popular types of Insurance Operations jobs in Massachusetts are:

What are popular job titles related to Insurance Operations jobs in Massachusetts?

For Insurance Operations jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Insurance Operations jobs in Massachusetts look for?

The top searched job categories for Insurance Operations jobs in Massachusetts are:

Insurance Operations jobs near you
Infographic showing various Insurance Operations job openings in Massachusetts as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 98% In-person, and 2% Remote job distribution.

Insurance Operations Trainee

SAFETY INSURANCE COMPANY

Boston, MA • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Safety Insurance rating

7.8

Company rating: 7.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

195th of 315 rated insurance

Job description

Benefits of Working for Safety

Safety Insurance is proud to be one of the leading property and casualty insurance providers in Massachusetts. We are committed to supporting independent agents and their customers through our unwavering dedication to excellence. Our success is built on a simple philosophy: deliver the highest quality insurance products at competitive rates while providing exceptional service at every step.

At Safety Insurance, we don't just offer jobs - we offer careers that are challenging, fulfilling, and designed to grow with you.

Our people are our greatest asset. A diverse workforce makes us stronger, more innovative, and better equipped to serve our customers. At Safety, we empower our employees to be their best by fostering an inclusive environment and offering resources that support their careers, education, and families. We also understand the importance of work-life balance. That's why we offer hybrid work options, flexible schedules, and a 37.5-hour workweek. Conveniently located in the heart of Boston's financial district, our downtown office is a positive space where employees can stay connected to both each other and the pulse of the city.

Safety's benefits go beyond the basics. In addition to competitive salaries, our comprehensive benefits package includes:

  • 3 weeks accrued paid time off +paid holidays each year
  • Health insurance (medical, dental, vision)
  • Annual 401(k) Employer Contribution (up to 8% of your base salary)
  • 100% tuition reimbursement
  • Free on-site fitness center
  • Complimentary coffee and breakfast service
  • Hybrid work schedules
  • Working Advantage Discount Program
  • Employee Assistance Program
  • ...and much more!

Job Summary

This position will consist of training for Personal and Commercial Lines of Insurance. Training will be comprised of both policy and system comprehension. Training will also consist of working on projects for various departments. This position will prepare trainees to apply for open positions within Underwriting and Insurance Operations, which includes Personal and Commercial Lines Underwriting, Products and Services, Service Center, Customer Engagement and Billing. This position has an in-office requirement 5 days a week at our Boston, MA location.

Responsibilities

  • Provides support for all operations within the Insurance Operations and Underwriting Departments as needed.

  • Verifies data through various internal and external systems to ensure accurate policy information.

  • Compiles data to support the appropriate departments' efforts to eliminate policy errors.

  • Notifies Agencies of policy changes or errors.

  • Reviews new business applications for accuracy, communicating any issues to Underwriting staff.

  • Processes endorsements within required time frame.

  • Performs other activities and special projects as required.

  • College degree required.

  • Commitment to providing excellent customer service to agents and policyholders.

  • Ability to work both independently and within a team environment.

  • Excellent verbal and written communication skills required.

  • Strong working knowledge of Excel, Outlook, Word and Access.

  • Detail oriented, able to plan and multitask effectively.

  • Ability to understand difficult problems and provide solutions.

What Safety Insurance employees say

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