Insurance Operations Intern Jobs in Massachusetts

POSITION SUMMARY:

The Boston Medical Center is seeking an Engineering/Facilities Intern that currently pursuing a BS in Facilities/ Mechanical Engineering. Under the supervision of the Facilities Operations Department, the student would be assisting in current Operations & Construction projects, updating CAD based floor plans, and helping in the building of the Preventative Maintenance Program for the 20+ buildings on the medical campus. Compensation: 40hrs/week, $17/hr.

Position: Student Intern

Department: Plant Operations

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

Principal Duties and Responsibilities:

• Provides support and input from both a technology perspective, and an MEP operations perspective for the ongoing operations of the BAS/DDC for the Medical Center Campus.

• Assist in troubleshoots the BAS with Control Center staff and management.

• Assist management to perform audits of the BAS on a routine basis so as to assure that sequences of operations and alarms are not overridden or inappropriately modified.

• Assists the development and expansion of the CMMS for all campus facilities.

• Assist to ensure an accurate inventory of all facilities equipment and equipment OEM manuals and drawings.

• Provides technical support for the CMMS and coordinates external support and programming for the expansion and maintenance of the system.

• Supports, as assigned, the maintenance of the facilities central database of blueprints, operating and maintenance manuals, CAD files, specifications, and other critical historical building data.

• This will be under the direction and supervision of assigned manager/supervisor.

• Provides feedback to management team, to identify the use of technology to improve operations, efficiency, and customer service throughout the Support Services division.

• Establishes internship goals in collaboration with peers and other manager/supervisor.

Management of Quality of Operations & Maintenance:

• Periodically audits the operation of the BAS/DDC so to assure proper operation and maximum energy efficiency of associated mechanical equipment.
• Periodically audits the effectiveness of the CMMS in regards to both the utilization and the reduction of equipment failures and unscheduled down time.
• Responsible for measurement of quality of the supported systems and the reporting of same
• Provides training and support to the Support Services division on the CMMS, BAS, and other systems.

Management:

Works with the Manager who will:

• Manages contracted service personnel, programmers, consultants, or contractors required for the maintenance, repair, or expansion of the BAS/DDC, CMMS, or other Support Services technology solutions.

• Familiarizes the use of technology throughout the Support Services division for improved productivity, streamlined workflow processes, and superior customer service.

• Develops and implements processes so as to insure the accurate gathering and input of data into the CMMS, facilities document management, and space management databases.

• Monitors productivity and performance to identify and evaluate program/ department strengths and training opportunities in relation to the effective use of the BAS/DDC and CMMS programs.

Budget Management

• Assists with the preparation of budgets pertaining to the implementation, maintenance, and expansion of technology solutions within the Support Services division.

• Assists the Facilities Operations Manager to develop plans and budgets for replacement of maintenance equipment and shop tools,

• Assists the Facilities Operations Manager to develop return on investment support for new technology initiatives and software programs.

Core Values

• Constantly strives to provide timely and consistent high quality patient focused care.

• Consistently demonstrates respect for patients, visitors, members of the community, tenants, employees, students and staff and requires the same of members of the department.

• Collaborates with other staff members with the common goal of exceeding the expectations of our patients and other customers by providing the highest quality of customer service and hospitality.

• Seeks new ideas, expands knowledge base, is innovative and aware of changes in the healthcare industry with the goal of constantly improving customer service and the environment it is provided in.

• Manages the constant changes in the work place and provide more efficient service delivery through employee cross-training and the consolidation of functions.

• Demonstrates and fosters the values of loyalty, honesty, and integrity within the Department.

Safety

• Ensures that all job duties are performed in accordance with all accepted and standard safety procedures to ensure that a safe and comfortable environment is maintained for patients, visitors, tenants, employees, vendors, staff and students.

• Up to date with all current regulations regarding working in an active hospital environment.

• Responsible for ensuring all standard Hospital safety regulations as well as those of all regulatory authorities having jurisdiction are followed.

• Ensures safe and clean working environments in order to eliminate accidents and abide by Boston Medical Center and departmental policy and procedures.

Behavioral (Universal) Performance Standards

• Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.

• Utilizes hospital's behavioral standards as the basis for decision making and to support the department's and the hospital's goals.

• Follows established hospital infection control and safety procedures.

Develops competencies as related to the position.

Performs all other duties as needed.

JOB REQUIREMENTS

EDUCATION:

• Recent college graduate or student enrolled in a related graduate or undergraduate degree program, preferably beyond a second semester junior.

KNOWLEDGE AND SKILLS:

• Ability to understand and analyze technical documents, blueprints, contracts, specifications, energy reports and charts of accounts.

• A high level of analytical ability is needed due to the complexity of problems encountered.

• Effective Business English skills with the ability to communicate professionally with a wide variety of people at different levels of the organization.

• Proficient with standard Microsoft programs (i.e. MS Word, Excel, PowerPoint, Outlook) and web browsers.

• Ability to follow and give oral and written instructions in English and ability to read, comprehend, and work from plans and blueprints.

• Highly organized and ability to maintain proper productivity and work flow for multiple projects.

• Must be a team player and able to maintain cooperative working relationships.

• Demonstrated sensitivity to and respect for a diverse population.

• Must be able to perform physical activities, such as, but not limited to, lifting equipment (up to 50 lbs. unassisted), bending, standing, climbing or walking. Must be able to safely use manual tools and power equipment common in the trade.

Compensation Range:$17/hour

Compensation Range:

$0.01- $0.00

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

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