Industry/Sector Insurance Specialism Operations Management Level Manager & Summary The Opportunity As a Property & Casualty Insurance Claims Operations Consultant, Manager, you will play a pivotal ...
Industry/Sector Insurance Specialism Operations Management Level Manager & Summary The Opportunity As a Property & Casualty Insurance Claims Operations Consultant, Manager, you will play a pivotal ...
Operations Manager Trainee
Waltham, MA · On-site
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Waltham, MA · On-site
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Hanover, MA · On-site
$29.25 - $39.25/hr
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Hanover, MA · On-site
$29.25 - $39.25/hr
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Chelmsford, MA · On-site
$30.50/hr
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Chelmsford, MA · On-site
$30.50/hr
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Chelmsford, MA · On-site
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Chelmsford, MA · On-site
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Hanover, MA · On-site
$29.25/hr
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Hanover, MA · On-site
$29.25/hr
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Waltham, MA · On-site
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
New
Operations Manager Trainee
Waltham, MA · On-site
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
New
Operations Manager Trainee
Burlington, MA · On-site
$30.50/hr
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Burlington, MA · On-site
$30.50/hr
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Shrewsbury, MA · On-site
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Shrewsbury, MA · On-site
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Waltham, MA · On-site
$30.50/hr
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Waltham, MA · On-site
$30.50/hr
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Swampscott, MA · On-site
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Swampscott, MA · On-site
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Worcester, MA · On-site
$30.50/hr
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Worcester, MA · On-site
$30.50/hr
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Shrewsbury, MA · On-site
$30.50/hr
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Shrewsbury, MA · On-site
$30.50/hr
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Worcester, MA · On-site
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Worcester, MA · On-site
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Burlington, MA · On-site
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Burlington, MA · On-site
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Waltham, MA · On-site
$30.50/hr
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Waltham, MA · On-site
$30.50/hr
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Swampscott, MA · On-site
$29.25/hr
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Operations Manager Trainee
Swampscott, MA · On-site
$29.25/hr
In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...
Supervisor, Quality Assurance (Call Center/Insurance Operations) Webster or Boston, MA - Hybrid
Boston, MA · On-site
The Supervisor supports Insurance Operations back-office reviews, Independent Agent audits, and ... In collaboration with the Sr Manager, Vendor and Quality Management develops, maintains, and ...
Supervisor, Quality Assurance (Call Center/Insurance Operations) Webster or Boston, MA - Hybrid
Boston, MA · On-site
The Supervisor supports Insurance Operations back-office reviews, Independent Agent audits, and ... In collaboration with the Sr Manager, Vendor and Quality Management develops, maintains, and ...
Operations Manager
Holyoke, MA · On-site
$108K - $114K/yr
Job Title Operations Manager Operations Manager Location: Holyoke, Massachusetts Who We Are At ... Pet insurance * And more! Salary Information: The base range is $108K - $114K , plus potential ...
Operations Manager
Holyoke, MA · On-site
$108K - $114K/yr
Job Title Operations Manager Operations Manager Location: Holyoke, Massachusetts Who We Are At ... Pet insurance * And more! Salary Information: The base range is $108K - $114K , plus potential ...
Operations Manager
Holyoke, MA · On-site
$108K - $114K/yr
Job Title Operations Manager Operations Manager Location: Holyoke, Massachusetts Who We Are At ... Pet insurance * And more! Salary Information: The base range is $108K - $114K , plus potential ...
Operations Manager
Holyoke, MA · On-site
$108K - $114K/yr
Job Title Operations Manager Operations Manager Location: Holyoke, Massachusetts Who We Are At ... Pet insurance * And more! Salary Information: The base range is $108K - $114K , plus potential ...
Insurance Operations Manager information
See Massachusetts salary details
$33.9K - $42.5K
20% of jobs
$44.7K is the 25th percentile. Wages below this are outliers.
$42.5K - $51.2K
20% of jobs
The median wage is $57.6K / yr.
$51.2K - $59.9K
14% of jobs
$59.9K - $68.6K
9% of jobs
$68.6K - $77.3K
11% of jobs
$79.1K is the 75th percentile. Wages above this are outliers.
$77.3K - $86K
6% of jobs
$86K - $94.7K
6% of jobs
$94.7K - $103.4K
4% of jobs
$103.4K - $112K
3% of jobs
$112K - $120.7K
2% of jobs
$120.7K - $129.4K
4% of jobs
$33.9K
$69.3K
$129.4K
How much do insurance operations manager jobs pay per year?
As of Jun 11, 2026, the average yearly pay for insurance operations manager in Massachusetts is $69,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,800.00 and $84,600.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Insurance Operations Manager, and why are they important?
To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.
What are some common challenges faced by Insurance Operations Managers, and how can they be addressed?
Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.
What is the difference between Insurance Operations Manager vs Insurance Underwriter?
| Aspect | Insurance Operations Manager | Insurance Underwriter |
|---|---|---|
| Primary Role | Oversees daily insurance company operations, manages teams, and improves processes | Evaluates insurance applications, assesses risk, and determines policy terms |
| Required Credentials | Typically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are common | Usually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial |
| Work Environment | Office setting within insurance companies or agencies | Office environment, often within underwriting departments |
| Employer & Industry Usage | Used across insurance carriers, agencies, and brokers | Primarily within insurance companies and underwriting firms |
The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.
What does an Insurance Operations Manager do?
An Insurance Operations Manager oversees the day-to-day administrative and operational functions of an insurance company or department. They are responsible for streamlining processes, improving efficiency, and ensuring compliance with industry regulations. Their duties often include managing staff, handling budgets, implementing policies, and collaborating with other departments to meet organizational goals. Insurance Operations Managers play a key role in optimizing service delivery and maintaining high standards of customer satisfaction.
What are the most commonly searched types of Insurance Operations jobs in Massachusetts? The most popular types of Insurance Operations jobs in Massachusetts are:
What are popular job titles related to Insurance Operations Manager jobs in Massachusetts? For Insurance Operations Manager jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Insurance Operations Manager jobs in Massachusetts look for? The top searched job categories for Insurance Operations Manager jobs in Massachusetts are:
What cities in Massachusetts are hiring for Insurance Operations Manager jobs? Cities in Massachusetts with the most Insurance Operations Manager job openings:
$99K - $232K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 8 days ago
PwC rating
8.4
Based on 74 frontline employees who took The Breakroom Quiz
19th of 57 rated business consultants
Job description
Industry/Sector
InsuranceSpecialism
OperationsManagement Level
ManagerJob Description & Summary
The Opportunity
As a Property & Casualty Insurance Claims Operations Consultant, Manager, you will play a pivotal role in helping clients optimize their operational efficiency within our P&C Insurance Operations practice. You will analyze client needs, implement solutions, and provide training and support to validate seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives. As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members' unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Responsibilities
- Analyzing client needs to optimize operational efficiency through Insurance consulting
- Implementing insurance solutions and providing training for seamless integration and utilization
- Leading teams in strategic planning and execution of consulting projects within the insurance sector
- Developing and managing project plans to achieve client objectives and prevent delays
- Utilizing analytical reasoning and business data analytics to enhance client service delivery
- Guiding teams in the application of insurance technology and transformation initiatives
- Supporting client engagements by addressing conflicts and facilitating difficult conversations
- Promoting technology innovation and integration to improve business processes
- Mentoring team members to develop skills and encourage growth beyond comfort zones
- Validating project deliverables to uphold professional and technical standards
- Building relationships with stakeholders to identify opportunities for business improvement
What You Must Have
- At least a Bachelor's degree in one of the following fields of study: Accounting, Computer and Information Science, Finance, Information CyberSecurity, Information Technology, Management Information Systems
- At least 4 years of experience
What Sets You Apart
- Excelling in business data analytics and strategic planning
- Implementing technology solutions in insurance operations
- Managing complex projects with a focus on client satisfaction
- Leading teams in insurance transformation initiatives
- Utilizing analytical reasoning to solve operational challenges
- Embracing change and fostering innovation in processes
- Mentoring team members to enhance their professional growth
Travel Requirements
Up to 60%Job Posting End Date
The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines