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Insurance Operations Manager Jobs in Massachusetts

Randstad

Insurance Operations Specialist

Worcester, MA · Hybrid

$20 - $21/hr

Process insurance rating requests accurately while maintaining compliance and meeting production ... Manage multiple priorities and adhere to strict deadlines in a cross-functional, remote, and in ...

New

PDS Health

Operations Manager Trainee

Hanover, MA · On-site

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager Trainee

Chelmsford, MA · On-site

$30.50/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager Trainee

Waltham, MA · On-site

$30.50/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager Trainee

Worcester, MA · On-site

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager Trainee

Worcester, MA · On-site

$30.50/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager Trainee

Waltham, MA · On-site

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager Trainee

Chelmsford, MA · On-site

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager Trainee

West Roxbury, MA · On-site

$31.75/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager Trainee

West Roxbury, MA · On-site

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

mjh

Operations Manager

Boston, MA · On-site

Operations Manager | Cambria Hotel Boston Downtown Are you a hands-on hospitality leader with a ... Medical, Dental, and Vision Insurance * 401(k) with company match * Travel Discounts at Choice ...

Air Conditioning Contractors of America

General Manager

MA · On-site

$175K - $190K/yr

Vision insurance As the General Manager, you will be responsible for driving the strategic growth and operational excellence of the company. This role demands a visionary leader with a proven track ...

mjh

Operations Manager

Boston, MA · On-site

Operations Manager | Cambria Hotel Boston Downtown Are you a hands-on hospitality leader with a ... Medical, Dental, and Vision Insurance * 401(k) with company match * Travel Discounts at Choice ...

Swingers Boston

Operations Manager

Boston, MA

$80K - $88K/yr

Swingers - the crazy golf club is looking for a Operations Manager to join our team in Boston! We ... Voluntary Life Insurance with employer contribution  * Short Term Disability Insurance  

medplast

Operations Manager

Chicopee, MA

$100 - $135K/hr

Voluntary Legal Plan * Pet Insurance * Home Ownership Program We offer market competitive ... The Operations Manager is responsible for overseeing all production related activities and ...

GRASSMASTER PLUS INC

Operations Manager

Georgetown, MA · On-site

$90K - $120K/yr

... Life Insurance, Paid Time Off, and more! ABOUT US Join our dynamic team as an Operations Manager at Grassmaster Plus, a leading provider in the lawn care industry, known for our commitment to ...

medplast

Operations Manager

Chicopee, MA

$100 - $135K/hr

Voluntary Legal Plan * Pet Insurance * Home Ownership Program We offer market competitive ... The Operations Manager is responsible for overseeing all production related activities and ...

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All JobsInsurance Operations JobsInsurance Operations Manager JobsInsurance Operations Manager Jobs in Massachusetts

Insurance Operations Manager information

See Massachusetts salary details

$33.9K

$69.3K

$129.4K

How much do insurance operations manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for insurance operations manager in Massachusetts is $69,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,800.00 and $84,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance operations manager?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by insurance operations managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

Is an insurance operations manager a high paying job?

Insurance operations managers typically earn a competitive salary that varies by location, experience, and company size. In general, they are considered to have mid- to high-level compensation within the insurance industry, often supplemented by bonuses and benefits. Advanced skills in process optimization, leadership, and industry knowledge can lead to higher pay levels.

What does an insurance operations manager do?

An insurance operations manager oversees the daily functions of an insurance company or department, including claims processing, policy administration, and customer service. They coordinate teams, improve operational efficiency, ensure compliance with regulations, and often use management software to monitor performance and workflows.

What are the most commonly searched types of Insurance Operations jobs in Massachusetts?

The most popular types of Insurance Operations jobs in Massachusetts are:

What are popular job titles related to Insurance Operations Manager jobs in Massachusetts?

For Insurance Operations Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Insurance Operations Manager jobs in Massachusetts look for?

The top searched job categories for Insurance Operations Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Insurance Operations Manager jobs?

Cities in Massachusetts with the most Insurance Operations Manager job openings:

Insurance Operations Manager jobs near you
Infographic showing various Insurance Operations Manager job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $69,302 per year, or $33.3 per hour.

Insurance Operations Specialist

Worcester, MA • Hybrid

Randstad
Recruiting and Staffing Services • 5 - 10K employees
Learn more about Randstadexternal

$20 - $21/hr

Full-time

Posted 3 days ago

New

Job description

We are seeking detail-oriented, self-directed professionals to join our upcoming training class as an Insurance Rater. This is not a data entry position; it is a critical-thinking role requiring problem-solving abilities, high accuracy, and excellent communication.

Working in a hybrid environment, you will handle customer requests, navigate multiple technical systems, and maintain high standards of quality and efficiency in a fast-paced setting.

salary: $20 - $21 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

  • Process insurance rating requests accurately while maintaining compliance and meeting production metrics.

  • Demonstrate initiative, critical thinking, and autonomy to resolve complex inquiries and anticipate operational needs.

  • Manage multiple priorities and adhere to strict deadlines in a cross-functional, remote, and in-office environment.

  • Maintain professional written and verbal communication across all email, phone, and team interactions.

Candidate Profile & Qualification

  • Education: Associate degree or higher preferred (not required).

  • Technical Skills: Comfortable using Microsoft Office Suite (Word, Excel, Outlook), Adobe Acrobat, and multi-system desktop tools.

  • Communication: Exceptional written and verbal communication skills. Professionalism in written correspondence and interviews is heavily emphasized.


Skills
  • Insurance
  • Review

    • Qualifications
  • Years of experience: 1 year
  • Experience level: Entry Level

    • Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
    This posting is open for thirty (30) days.
    It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Randstad USA logo

About Randstad USA

Sourced by ZipRecruiter

Our business is supporting business productivity, from matching the right people with great jobs to custom project solutions and consulting. We use innovative technologies and a passion for people to provide you with the best experience possible. We provide outsourcing, staffing, consulting and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing. We can’t wait to tell you all about it.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Minneapolis, MN, US

View All Randstad USA Jobs