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Insurance Associate Jobs in Massachusetts (NOW HIRING)

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Insurance Associate information

See Massachusetts salary details

$28.4K

$73.3K

$157.8K

How much do insurance associate jobs pay per year?

As of Aug 8, 2026, the average yearly pay for insurance associate in Massachusetts is $73,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $85,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance associate?

To thrive as an Insurance Associate, you need a solid understanding of insurance products, policy administration, and basic financial principles, typically backed by a relevant degree or prior experience in insurance or customer service. Familiarity with insurance management software, CRM systems, and sometimes state insurance licensing is often required. Strong interpersonal communication, attention to detail, and problem-solving skills help you excel in client interactions and policy management. These skills ensure accurate policy processing, regulatory compliance, and high-quality customer service in a competitive industry.

What are some common challenges insurance associates face when assisting clients, and how can these be managed effectively?

Insurance Associates often encounter challenges such as explaining complex policy details to clients, managing a high volume of inquiries, and keeping up with frequent regulatory changes. To manage these, it's helpful to develop strong communication and organizational skills, stay updated through ongoing training, and use digital tools provided by the agency. Collaborating closely with underwriters, claims adjusters, and senior agents can also provide valuable support and insights for handling client needs efficiently.

What is the difference between Insurance Associate vs Insurance Agent?

AspectInsurance AssociateInsurance Agent
CertificationsTypically requires licensing and insurance-related certificationsRequires licensing; may need additional state-specific licenses
Work EnvironmentOffice-based, supporting insurance sales and customer serviceField-based, meeting clients and selling policies
Employer & Industry UsageCommon in insurance companies and agencies for support rolesIndependent or agency-based sales roles in insurance industry
Primary FocusSupporting insurance operations, customer service, and policy processingSelling insurance policies and acquiring new clients

Insurance Associates typically support insurance operations and customer service within companies, requiring relevant licenses. Insurance Agents focus on selling policies directly to clients and often work in the field. Both roles require licensing, but their primary functions and work environments differ.

What are the most commonly searched types of Insurance jobs in Massachusetts? The most popular types of Insurance jobs in Massachusetts are:
What are popular job titles related to Insurance Associate jobs in Massachusetts? For Insurance Associate jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Insurance Associate jobs in Massachusetts look for? The top searched job categories for Insurance Associate jobs in Massachusetts are:
What cities in Massachusetts are hiring for Insurance Associate jobs? Cities in Massachusetts with the most Insurance Associate job openings:
Insurance Associate jobs near you
Infographic showing various Insurance Associate job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $73,296 per year, or $35.2 per hour.

Commercial Insurance Associate Account Manager - Construction

HUB

Wilmington, MA • Hybrid

$21.48/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Discover a Career That Empowers You - Join HUB International

At HUB International, we believe the best workplaces do more than offer a job. They invest in their people, celebrate their communities, and build cultures where everyone belongs. We are proud to be that kind of company, and the recognition we have earned reflects it.

In 2026, Newsweek named us one of America's Greatest Workplaces for Culture, Belonging, and Community, and one of America's Most Patriotic Companies. We were recognized among the top 20 Best Finance Companies to Work For as rated by women, and our internship program earned a fourth place ranking in Vault's 2026 Best Internships for Insurance. These are not just awards. They are a reflection of the daily choices our people make to show up for each other and for the clients we serve.

We help individuals, families, and businesses protect and plan for what matters most through a broad array of insurance, retirement, and wealth management products and services. HUB is one of the world's largest insurance brokerages, with over 540 locations and more than 20,000 professionals across North America. We bring together the resources of a global firm and the agility of a regional team, giving you the tools, support, and community you need to grow throughout your career.

Whether you are supporting a local business, helping a national client navigate complex risk, or building your expertise in a specialized practice area, you will find that your voice matters here. Your work has purpose. And your potential has no ceiling.

We would love for you to explore what is possible at HUB International.

We currently have an opportunity for an Associate Account Manager to join our Construction - Commercial Lines team in our Wilmington, MA office on a Hybrid work schedule.

Overview:

Responsible for servicing an assigned book of commercial business while mentoring under and assisting Account Managers and Producers with the workflow and servicing of multi-line accounts, in accordance with the practices, policies and procedures of the Company.

Responsibilities:

Associate Account Manager:

  • Coordinate the handling and servicing of assigned accounts and provide support to assigned Account Managers and Producers.

  • Work with one or more Assistant Account Managers to grow and develop delegation skills.

  • Participate in additional trainings as directed by Manager.

  • Create and/or maintain coverage proposals, Schedules of Insurance, and Statement of Values.

  • Process certificate of insurance requests.Work with account team and lenders to make sure certificates are issued in accordance with financing agreements.

  • Process premium financing quotations.

  • Request and follow up with insurance carriers on policy changes/endorsements as directed by the Account Manager or Producer.

  • Review policies and endorsements for accuracy and draft transmittal letters or e-mails as requested.

  • Renew and maintain policies within agency management system, and update system with requested changes in coverage or exposure.

  • Invoice premium transactions as directed.

  • Obtain and provide loss reports from insurance carriers as requested.

  • Handle correspondence and the clerical processing of accounts including applications, transactional file maintenance and agency management system input of each account.

  • Other responsibilities as assigned by Manager.

Qualifications:

  • Related experience with commercial insurance.

  • P&C Producer's license.

  • Experience with Microsoft Office products.

  • Excellent organizational, interpersonal, communication skills and ability to work in a team environment.

What We Offer You

At HUB International, we are invested in your success - both inside and outside of work. Our benefits are designed to support your well-being, fuel your growth, and help you build a secure future. We believe that when our people thrive, our clients and communities do too.

We are committed to continuous learning and career momentum. Whether you are just getting started or ready to take the next step, HUB provides the tools, mentorship, and opportunities to help you move forward with confidence.

Benefits you may enjoy as part of the HUB International team:

Medical, Dental, Vision, and Prescription Drug Coverage

Health Plan Reimbursement Program

Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)

401(k) Savings Plan

Life and Disability Plans

Long-Term Care

Employee Assistance Program (EAP)

Comprehensive Wellness Program

Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance

Low-Cost Loan Program and Student Loan Resources

Vacation, Holiday, Sick, and Personal Time Off

Flexible Work Arrangements

Dress for Your Day Policy

Comprehensive Onboarding and Continuing Education

Ready to take the next step? Apply today.

The expected salary range for this position is $21.48 an hour to $43.58 an hourand will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level.HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

Department Account Management & ServiceRequired Experience: 2-5 years of relevant experienceRequired Travel: NegligibleRequired Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting teamHUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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