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Insurance Office Assistant Jobs in Oregon (NOW HIRING)

Office Assistant

Medford, OR · On-site

$17.75 - $23.25/hr

Office Assistant Part Time Hours: * Up to 24 hours a week * Shifts will fall between; Monday ... Medical, Dental, and Vision insurance * Competitive 401(k) plan * Paid vacation and sick time

Office Assistant

Medford, OR · On-site

$17.75 - $23.25/hr

Office Assistant Part Time Hours: * Up to 24 hours a week * Shifts will fall between; Monday ... Medical, Dental, and Vision insurance * Competitive 401(k) plan * Paid vacation and sick time

Office Assistant

Medford, OR · On-site

$17.75 - $23.25/hr

Office Assistant Part Time Hours: * Up to 24 hours a week * Shifts will fall between; Monday ... Medical, Dental, and Vision insurance * Competitive 401(k) plan * Paid vacation and sick time

Office Assistant

Medford, OR · On-site

$17.50 - $22.75/hr

Office Assistant ID: 5630-22 Department: Outpatient Location: Medford Description Full Time and ... Voluntary Life Insurance * Other Voluntary Benefits * Reimbursement for Professional Development ...

Office Assistant

Ontario, OR · On-site

$19.85/hr

Life Insurance, AD&D - Company Paid * Short Term Disability- Company Paid * Long Term Disability * Supplemental Life Insurance * 401K Retirement Plan (Traditional or ROTH) with Company Funded company ...

New

Office Assistant 2 Bilingual

Eugene, OR · On-site

$16.75 - $21.25/hr

Office Assistant Do you have a passion and dedication to caring and advocating for your community ... Greets patients, assesses their insurance status and checks them in for their appointment.

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Showing results 1-20

Insurance Office Assistant information

See Oregon salary details

$10

$20

$26

How much do insurance office assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for insurance office assistant in Oregon is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between Insurance Office Assistant vs Insurance Agent?

AspectInsurance Office AssistantInsurance Agent
CredentialsNone required, some may have insurance licensesState licensing and insurance certifications required
Work EnvironmentOffice setting, administrative tasksClient-facing, sales, and policy management
Primary ResponsibilitiesAdministrative support, data entry, schedulingSelling policies, client consultations, renewals

While both roles work within the insurance industry, an Insurance Office Assistant primarily handles administrative tasks in an office environment, often without needing licensing. An Insurance Agent actively sells policies and interacts directly with clients, requiring licensing and sales skills. Understanding these differences helps job seekers identify the right role for their skills and career goals.

What is an insurance office assistant?

Insurance Office Assistants are support professionals who help insurance agencies or offices run smoothly by handling administrative tasks. Their responsibilities often include answering phones, managing files, processing paperwork, scheduling appointments, and assisting both clients and insurance agents with routine inquiries. They play a vital role in ensuring the office operates efficiently and that customers receive timely service. Insurance Office Assistants may also help with data entry, billing, and maintaining records in compliance with industry regulations.

What are the key skills and qualifications needed to thrive as an insurance office assistant, and why are they important?

To thrive as an Insurance Office Assistant, you need strong organizational abilities, attention to detail, and basic knowledge of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with office software, data entry systems, and insurance management platforms like Applied Epic or AMS360 is often required. Excellent communication, customer service, and multitasking skills help you excel in client interactions and team support. These skills are crucial for ensuring accurate policy processing, efficient office operations, and positive client experiences.

What are some common challenges faced by insurance office assistants, and how can they be managed effectively?

Insurance Office Assistants often juggle multiple responsibilities such as handling client inquiries, maintaining records, and supporting agents with administrative tasks. One common challenge is managing a high volume of paperwork and data entry with accuracy and speed. To manage this effectively, it's important to develop strong organizational skills and prioritize tasks based on urgency. Familiarity with insurance software and clear communication with team members can also help streamline workflow and reduce errors.
What are the most commonly searched types of Insurance Office jobs in Oregon? The most popular types of Insurance Office jobs in Oregon are:
What are popular job titles related to Insurance Office Assistant jobs in Oregon? For Insurance Office Assistant jobs in Oregon, the most frequently searched job titles are:

Office Assistant

Acadia Healthcare

Medford, OR • On-site

$17.75 - $23.25/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Acadia Healthcare rating

6.2

Company rating: 6.2 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

698th of 887 rated healthcare providers


Job description

Outpatient Opioid Treatment Program (OTP)

Seeking: Office Assistant 

Part Time Hours: 

  • Up to 24 hours a week
  • Shifts will fall between; Monday - Friday 5:00 AM - 1:30 PM

Our Benefits: 

  • Semi-Annual Bonus Program
  • Medical, Dental, and Vision insurance
  • Competitive 401(k) plan
  • Paid vacation and sick time
  • Early morning hours offering a great work/life balance
  • Opportunity for growth that is second to none in the industry

Our Team:

Medford Comprehensive Treatment Center (CTC), located in Medford, OR, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our mission is to provide full-circle care that includes a blend of therapies and the use of safe and effective medications. Our team is the front line of our fight against the opiate epidemic.

Your Job as an Office Assistant:

The Administrative Support role will perform various administrative functions assigned in accordance with the office procedures of the clinic.  Responsibilities may include answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

Your Responsibilities as an Office Assistant:

  • Perform general administrative tasks assigned in accordance with the office procedures of the clinic.
  • May include a combination of answering telephones, billing, typing or word processing, office machine operation, and filing.
  • Operate the front desk duties during peak hours or when primary staff in unavailable.
  • Sort, organize and maintain office records.
  • Assist with new patient enrollments as necessary.
  • Assist with various insurance/billing reports as necessary.
  • May assist with patient drug testing procedures; and,
  • Perform other duties as assigned.

Your Education, Skills, and Qualifications:

  • High school diploma or equivalent required

  • Previous administrative experience in a healthcare setting

  • Comfortable working in an opioid treatment program (OTP) / recovery environment

  • Skilled in answering phones, greeting patients, and providing front-desk support

  • Experience with billing processes, patient check-in, and appointment scheduling

  • Proficient with computer systems, word processing, and basic data entry

  • Familiarity with office equipment and general clerical duties (scanning, faxing, filing)

  • Strong organizational skills, attention to detail, and ability to multitask

  • Professional and courteous communication skills (in person, by phone, and in writing)

  • Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations

  • Dependable, team-oriented mindset with a focus on supporting clinical staff and patients

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal, and local laws.

#LI-CTC

#LI-MM1


What Acadia Healthcare employees say

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About Acadia Healthcare

Sourced by ZipRecruiter

Acadia Healthcare is a leading provider in the healthcare and hospital industry, based in Franklin, Tennessee, United States. The company is recognised for its commitment to creating a behavioural health network that provides accessible, high-quality treatment options for individuals suffering from mental health issues, addiction, eating disorders, and PTSD. Acadia Healthcare was founded in 2005, with the mission to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioural health and addiction disorders.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Franklin, TN, US

Year founded

2005

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