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Insurance Office Assistant Jobs in Kansas (NOW HIRING)

HaysMed

Clinic Office Assistant

Hays, KS · On-site

$14 - $17.05/hr

Collects patient identification and demographics, HIPAA forms, insurance information, collects co-pay. * Documents indicated signs/symptoms and consent for treatment. * Completes and maintains ...

HaysMed

Clinic Office Assistant

Hays, KS

$33K - $40K/yr

Collects patient identification and demographics, HIPAA forms, insurance information, collects co-pay. * Documents indicated signs/symptoms and consent for treatment. * Completes and maintains ...

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All JobsInsurance Office JobsInsurance Office Assistant JobsInsurance Office Assistant Jobs in Kansas

Insurance Office Assistant information

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How much do insurance office assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for insurance office assistant in Kansas is $16.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.85 per hour, depending on experience, location, and employer.

What is the difference between Insurance Office Assistant vs Insurance Agent?

AspectInsurance Office AssistantInsurance Agent
CredentialsNone required, some may have insurance licensesState licensing and insurance certifications required
Work EnvironmentOffice setting, administrative tasksClient-facing, sales, and policy management
Primary ResponsibilitiesAdministrative support, data entry, schedulingSelling policies, client consultations, renewals

While both roles work within the insurance industry, an Insurance Office Assistant primarily handles administrative tasks in an office environment, often without needing licensing. An Insurance Agent actively sells policies and interacts directly with clients, requiring licensing and sales skills. Understanding these differences helps job seekers identify the right role for their skills and career goals.

What is an insurance office assistant?

Insurance Office Assistants are support professionals who help insurance agencies or offices run smoothly by handling administrative tasks. Their responsibilities often include answering phones, managing files, processing paperwork, scheduling appointments, and assisting both clients and insurance agents with routine inquiries. They play a vital role in ensuring the office operates efficiently and that customers receive timely service. Insurance Office Assistants may also help with data entry, billing, and maintaining records in compliance with industry regulations.

What are the key skills and qualifications needed to thrive as an insurance office assistant, and why are they important?

To thrive as an Insurance Office Assistant, you need strong organizational abilities, attention to detail, and basic knowledge of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with office software, data entry systems, and insurance management platforms like Applied Epic or AMS360 is often required. Excellent communication, customer service, and multitasking skills help you excel in client interactions and team support. These skills are crucial for ensuring accurate policy processing, efficient office operations, and positive client experiences.

What are some common challenges faced by insurance office assistants, and how can they be managed effectively?

Insurance Office Assistants often juggle multiple responsibilities such as handling client inquiries, maintaining records, and supporting agents with administrative tasks. One common challenge is managing a high volume of paperwork and data entry with accuracy and speed. To manage this effectively, it's important to develop strong organizational skills and prioritize tasks based on urgency. Familiarity with insurance software and clear communication with team members can also help streamline workflow and reduce errors.
What are the most commonly searched types of Insurance Office jobs in Kansas? The most popular types of Insurance Office jobs in Kansas are:
What are popular job titles related to Insurance Office Assistant jobs in Kansas? For Insurance Office Assistant jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Insurance Office Assistant jobs in Kansas look for? The top searched job categories for Insurance Office Assistant jobs in Kansas are:
What cities in Kansas are hiring for Insurance Office Assistant jobs? Cities in Kansas with the most Insurance Office Assistant job openings:
Insurance Office Assistant jobs near you
Infographic showing various Insurance Office Assistant job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,125 per year, or $16.9 per hour.

Clinic Office Assistant

HaysMed

Hays, KS • On-site

$14 - $17.05/hr

Full-time

Re-posted 12 days ago

Job description

Position Summary: Performs basic clerical and receptionist duties by maintaining the physical environment of the area. Transcribes physician's orders, copies records, relays messages, prepares, compiles and maintains various records.
Responsibilities:
  • Collects patient identification and demographics, HIPAA forms, insurance information, collects co-pay.
  • Documents indicated signs/symptoms and consent for treatment.
  • Completes and maintains registration process.
  • Schedules appointments, tests and procedures.
  • Maintains current knowledge of ICD-9 and CPT codes.
  • Maintains fax queue.
  • Sends patient communication regarding appointments/tests/procedures.
  • Receives/distributes mail, answers phones, screens and directs caller's retrieves records from storage; and maintains reception/waiting area.
  • Prepares, maintains and files/scans records.

Qualifications:
Required:
  • Basic computer knowledge

Preferred:
  • High school diploma or equivalent
  • Clerical experience and medical terminology

Infection Control: Initial and Ongoing training in dealing with infection control. Trainings could include but are not limited to, blood borne pathogens, bodily fluids and bio hazardous materials as it applies to your daily work environment.
Patient Interaction: Frequent
HIPAA: This position will have access to the following Protected Health Information in order to carry out the duties related to their position at Hays Medical Center based on the following criteria:
Primary - required (routine) to do the job;
Secondary - required for the job, but mostly be exception; and
None - no approved access
Description of Information
Primary:
Patient Demographic Information (information used to identify a person): Name, Date of Birth, Address, Race, Marital Status, Religion
Clinical Information (information that describes a patient's health status): Diagnosis, Reports/Medical Notes, Test Results, Problem List, Procedures, History and Physical
Secondary:
Coding Information (clinical information that is in (alpha) numeric format): ICD-9 Codes, Rev Codes, CPT Codes
Financial Information/Insurance (information related to insurance, billing and payment): Billing Information, Payer Name, Payer ID, Account Balances, Plan Elements Covered, Payment Information, Payment Rates

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