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Insurance Learning Development Jobs in Indiana (NOW HIRING)

Service BDC Rep Hare Honda

Avon, IN ยท On-site

$14.75 - $19.25/hr

Pet Insurance Learning, Tuition Assistance and Career Development: * Digital career path tool to assist with career development * Continuous training through Asbury's Internal Learning Management ...

Service BDC Rep Hare Honda

Avon, IN

$14.75 - $19.25/hr

Pet Insurance Learning, Tuition Assistance and Career Development: * Digital career path tool to assist with career development * Continuous training through Asbury's Internal Learning Management ...

Pet Insurance Learning, Tuition Assistance and Career Development: * Digital career path tool to assist with career development * Continuous training through Asbury's Internal Learning Management ...

Pet Insurance Learning, Tuition Assistance and Career Development: * Digital career path tool to assist with career development * Continuous training through Asbury's Internal Learning Management ...

Pet Insurance Learning, Tuition Assistance and Career Development: * Digital career path tool to assist with career development * Continuous training through Asbury's Internal Learning Management ...

Pet Insurance Learning, Tuition Assistance and Career Development: * Digital career path tool to assist with career development * Continuous training through Asbury's Internal Learning Management ...

Pet Insurance Learning, Tuition Assistance and Career Development: * Digital career path tool to assist with career development * Continuous training through Asbury's Internal Learning Management ...

Pet Insurance Learning, Tuition Assistance and Career Development: * Digital career path tool to assist with career development * Continuous training through Asbury's Internal Learning Management ...

Sr Training Coordinator

Jeffersonville, IN ยท On-site

$21.25 - $30.75/hr

At least 2 years of administrative or support experience in Learning & Development or related role ... Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time ...

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Insurance Learning Development information

What are the key skills and qualifications needed to thrive in Insurance Learning Development, and why are they important?

To excel in Insurance Learning Development, you need a solid understanding of insurance products, adult learning principles, and instructional design, typically backed by a degree in education, business, or a related field. Familiarity with learning management systems (LMS), e-learning authoring tools, and certifications such as CPLP or L&D-focused credentials are commonly required. Excellent communication, creativity, and the ability to adapt training methods to diverse audiences will help you stand out. These skills ensure effective training delivery that enhances employee performance and supports organizational compliance and growth.

What is the difference between Insurance Learning Development vs Insurance Training Coordinator?

AspectInsurance Learning DevelopmentInsurance Training Coordinator
CertificationsTypically requires industry certifications and instructional design credentialsMay require basic insurance or training certifications
Work EnvironmentDesigns and develops training programs, often in corporate or educational settingsCoordinates and delivers training sessions, often within insurance companies or agencies
Employer & Industry UsageUsed by insurance companies, corporate training firms, and educational institutionsCommonly employed by insurance firms, brokerages, and training providers

Insurance Learning Development focuses on creating and implementing comprehensive training programs, often involving instructional design and curriculum development. In contrast, an Insurance Training Coordinator primarily manages the delivery and coordination of training sessions. Both roles support employee education but differ in scope and responsibilities.

What are the main challenges faced by professionals in Insurance Learning Development, and how can they be addressed?

Professionals in Insurance Learning Development often face the challenge of keeping training materials current with evolving regulations and complex insurance products. Additionally, engaging a diverse workforce with varying levels of experience requires innovative instructional strategies and adaptive delivery methods. Building strong collaboration with subject matter experts and regularly seeking feedback from learners can help ensure training programs are both accurate and effective. Staying updated with industry trends and leveraging technology for e-learning also supports continuous improvement in this role.

What is Insurance Learning Development?

Insurance Learning Development refers to the processes and strategies used to train, educate, and develop skills for employees within the insurance industry. This includes creating training programs, managing e-learning platforms, and ensuring staff stay current with regulations and industry best practices. Professionals in this field work closely with subject matter experts to design courses on topics like underwriting, claims management, compliance, and customer service. The goal is to enhance employee performance, maintain compliance, and improve overall organizational effectiveness.
What are popular job titles related to Insurance Learning Development jobs in Indiana? For Insurance Learning Development jobs in Indiana, the most frequently searched job titles are:
Infographic showing various Insurance Learning Development job openings in Indiana as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Service BDC Rep Hare Honda

asburyauto

Avon, IN โ€ข On-site

$14.75 - $19.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Job description

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a BDC Service Agent at Hare Honda, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused BDC Service Agent who will help us redefine the car-buying experience.ย 

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on service appointment availability, partner with the service advisors, research issues and provide solutions or alternatives.

  • Must be able and willing to receive a high amount of inbound calls
  • Partner with the service department to schedule vehicle service appointments
  • Greet customers and provide informationย on shuttle schedule if needed
  • Contact and communicate with customers to identify automotive service needs
  • Follow all dealership processes and procedures, high frequency of contact with customers
  • Thorough documentation of all contacts within the customer management system
  • Complete internet lead management service work plans on a daily basis
  • Answer all calls in a prompt, professional and courteous manner
  • Use scripts to collect all pertinentย customer information and document in the system accordinglyย 
  • Agents must adhere to Asbury phone scripts
  • Excellent customer service skills and motivation to be successful
  • High volume incoming and outgoing calls, ranging from 50+ calls per dayย 
  • Advanced computer & phone skillsย 
  • Minimum typing 35-40 words per minute at minimum
  • Experience using customer tracking systems to track calls and appointments preferred
  • Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred
  • Appointment setting experience a plus
  • Able to multi-task in a fast pacedย environment
  • Various language proficiencyย is always a plus
  • Team player
  • Must be atย least eighteen years of age
  • Must be able to pass pre-employment screens (background and drug test)

Company Benefits:

Pay and Recognition:

  • Weekly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock Awardsย (select management and front-line team members eligible)

Insurance / Retirement:

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance

Learning, Tuition Assistance and Career Development:

  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

  • Technicianย Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Employee referral program with bonus opportunities

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