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On Shelf Marketing Group - Cincinnati

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Claims Administrator

West Chester, OH · On-site

$18 - $23/hr

The Claims Administrator (CA) is responsible for validating and processing claims related to ... Insurance o 401k o PTO Package o Ethical and Values-Based Leadership o Opportunity to join a high ...

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Insurance Claims Administrator information

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How much do insurance claims administrator jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for insurance claims administrator in the United States is $26.63, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Insurance Claims Administrator vs Insurance Claims Processor?

AspectInsurance Claims AdministratorInsurance Claims Processor
CredentialsHigh school diploma; some roles may require insurance or claims processing certificationsHigh school diploma; often requires claims processing training or certification
Work EnvironmentOffice setting, handling claims documentation and customer communicationOffice or remote, reviewing and inputting claim data
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, claims processing centers
Common Search/ComparisonInsurance Claims Administrator vs Insurance Claims Processor

The main difference between an Insurance Claims Administrator and an Insurance Claims Processor lies in their responsibilities. Administrators oversee the claims process, coordinate with clients, and ensure compliance, while processors focus on reviewing claim details and inputting data. Both roles require similar credentials and work in insurance offices, but administrators typically have broader duties involving management and customer interaction.

What are the key skills and qualifications needed to thrive as an Insurance Claims Administrator, and why are they important?

To thrive as an Insurance Claims Administrator, you need a solid understanding of insurance policies, claims processing, and regulatory compliance, often backed by a degree in business or a related field. Familiarity with claims management software, customer relationship management (CRM) systems, and relevant certifications like AIC (Associate in Claims) are typically required. Attention to detail, strong organizational skills, and effective communication help professionals excel in resolving claims efficiently and empathetically. These competencies ensure accurate claims handling, customer satisfaction, and adherence to industry standards and legal requirements.

What are some common challenges faced by Insurance Claims Administrators and how can they be addressed?

Insurance Claims Administrators often encounter challenges such as managing a high volume of claims, staying updated with regulatory requirements, and effectively communicating with policyholders and service providers. Time management and organizational skills are essential to keep up with multiple cases simultaneously. Building strong communication and negotiation skills can help resolve disputes and ensure all parties are satisfied with claim outcomes. Additionally, keeping abreast of changes in insurance policies and technology can streamline the process and reduce errors.

What does an Insurance Claims Administrator do?

An Insurance Claims Administrator is responsible for processing and managing insurance claims. Their duties include reviewing claim forms, verifying policyholder information, investigating claims, and ensuring that payouts are accurate and comply with policy terms. They also communicate with clients, adjusters, and other professionals to resolve claims efficiently. The role requires attention to detail, knowledge of insurance policies, and strong organizational skills.
More about Insurance Claims Administrator jobs
What cities are hiring for Insurance Claims Administrator jobs? Cities with the most Insurance Claims Administrator job openings:
What states have the most Insurance Claims Administrator jobs? States with the most job openings for Insurance Claims Administrator jobs include:
What job categories do people searching Insurance Claims Administrator jobs look for? The top searched job categories for Insurance Claims Administrator jobs are:
Insurance Claims Administrator jobs near you
Infographic showing various Insurance Claims Administrator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $55,393 per year, or $26.6 per hour.

Insurance Claims Administrator

Crouch Staffing Solutions, Inc.

Waco, TX

$19/hr

Full-time

Posted 14 days ago

Job description

Insurance Claims Administrator
Pay: $19.00/hour
Location: Waco, TX
Schedule: Full-time, Monday–Friday
Position Overview
Crouch Staffing is seeking a detail-oriented Claims Analyst to support an established insurance organization in reviewing and processing insurance claims. This role involves verifying documentation, updating claim records, and communicating with customers and internal teams to ensure accurate and timely claim handling.
This is an excellent opportunity for someone with strong administrative, data entry, or customer service experience who is interested in building a long-term career in the insurance or financial services industry.
Key Responsibilities
• Review and process insurance claims within established guidelines
• Verify policy coverage and required documentation
• Calculate benefits payable using established procedures
• Prepare correspondence and update claims systems
• Research records and documentation needed to support claim decisions
• Communicate with customers, representatives, and internal departments by phone, email, and written correspondence
• Maintain accurate records of customer interactions and claim status
• Monitor claim accounts and follow up on outstanding items
• Support team members and assist with overflow calls or special projects
Qualifications
• High school diploma or GED required
• Previous claims, insurance, administrative, or office experience preferred
• Strong computer skills (Microsoft Office and ability to learn new systems)
• Typing speed of at least 35 WPM
• Excellent attention to detail and organizational skills
• Strong written and verbal communication abilities
• Ability to research information and solve problems independently
• Able to manage multiple tasks in a fast-paced office environment
• Positive attitude and willingness to learn
Work Environment
• Office setting
• Primarily seated, computer-based work
• Frequent phone and email communication
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Please apply at www.crouchstaffing.com