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How much do insurance claims administrator jobs pay per hour?

As of May 31, 2026, the average hourly pay for insurance claims administrator in the United States is $26.63, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Claims Administrator, and why are they important?

To thrive as an Insurance Claims Administrator, you need a solid understanding of insurance policies, claims processing, and regulatory compliance, often backed by a degree in business or a related field. Familiarity with claims management software, customer relationship management (CRM) systems, and relevant certifications like AIC (Associate in Claims) are typically required. Attention to detail, strong organizational skills, and effective communication help professionals excel in resolving claims efficiently and empathetically. These competencies ensure accurate claims handling, customer satisfaction, and adherence to industry standards and legal requirements.

What are some common challenges faced by Insurance Claims Administrators and how can they be addressed?

Insurance Claims Administrators often encounter challenges such as managing a high volume of claims, staying updated with regulatory requirements, and effectively communicating with policyholders and service providers. Time management and organizational skills are essential to keep up with multiple cases simultaneously. Building strong communication and negotiation skills can help resolve disputes and ensure all parties are satisfied with claim outcomes. Additionally, keeping abreast of changes in insurance policies and technology can streamline the process and reduce errors.

What does an Insurance Claims Administrator do?

An Insurance Claims Administrator is responsible for processing and managing insurance claims. Their duties include reviewing claim forms, verifying policyholder information, investigating claims, and ensuring that payouts are accurate and comply with policy terms. They also communicate with clients, adjusters, and other professionals to resolve claims efficiently. The role requires attention to detail, knowledge of insurance policies, and strong organizational skills.

What is the difference between Insurance Claims Administrator vs Insurance Claims Processor?

AspectInsurance Claims AdministratorInsurance Claims Processor
CredentialsHigh school diploma; some roles may require insurance or claims processing certificationsHigh school diploma; often requires claims processing training or certification
Work EnvironmentOffice setting, handling claims documentation and customer communicationOffice or remote, reviewing and inputting claim data
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, claims processing centers
Common Search/ComparisonInsurance Claims Administrator vs Insurance Claims Processor

The main difference between an Insurance Claims Administrator and an Insurance Claims Processor lies in their responsibilities. Administrators oversee the claims process, coordinate with clients, and ensure compliance, while processors focus on reviewing claim details and inputting data. Both roles require similar credentials and work in insurance offices, but administrators typically have broader duties involving management and customer interaction.

More about Insurance Claims Administrator jobs
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What states have the most Insurance Claims Administrator jobs? States with the most job openings for Insurance Claims Administrator jobs include:
What job categories do people searching Insurance Claims Administrator jobs look for? The top searched job categories for Insurance Claims Administrator jobs are:
Insurance Claims Administrator jobs near you
Infographic showing various Insurance Claims Administrator job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 67% Physical, 25% Hybrid, and 8% Remote job distribution, with an average salary of $55,393 per year, or $26.6 per hour.
Senior Claims Administrator

Senior Claims Administrator

Universal Family Insurance, LLC

Boston, MA • Remote

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago

Job description

UNIVERSAL FAMILY INSURANCE (UFI) is an established Insurance Risk Management company located in Great Barrington, Massachusetts. We are seeking a highly organized and detail-oriented Senior Claims Administrator. This position is responsible for coordinating and supporting the administrative aspects of insurance claims processing while working closely with internal team members to ensure accurate claim administration and a high level of customer service.

This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a professional corporate environment.

What you’ll do:

  • Coordinate and support the administrative processing of insurance claims.
  • Review and determine eligibility for medical expense and provider claims in accordance with plan guidelines.
  • Maintain and update claims administration and underwriting database systems.
  • Process claim payments and ensure accurate documentation and tracking.
  • Assist with claim reporting and case loss reserve documentation.
  • Respond to claimant inquiries and work to resolve claim-related issues.
  • Maintain organized claim files and documentation in accordance with company procedures.
  • Identify opportunities to improve workflow processes and administrative efficiency.
  • Collaborate with internal departments to support effective claims administration.

What you’ll need to succeed:

  • High School diploma or equivalent
  • 2+ years of claims experience in a corporate or professional environment required
  • Experience in insurance, claims administration, or risk management is a plus
  • Proficiency in Microsoft Office Suite, particularly Excel
  • Experience with business software applications; QuickBooks experience is a plus
  • Strong written, verbal, and quantitative skills
  • High attention to detail and strong organizational skills
  • Ability to manage multiple tasks and deadlines simultaneously
  • Self-directed and resourceful with the ability to work effectively in a small business environment

What are the benefits:

  • Health/Dental/Vision
  • 401(k) with company match
  • Life Insurance/LTD/STD
  • Tuition Assistance
  • Wellness Programs
  • Ability to work hybrid



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