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Insurance Case Manager Jobs in Raleigh, NC (NOW HIRING)

Duke Health

Case Manager (RN) Home Health

Durham, NC · On-site

Coordinate care including case management responsibilities, discharge planning, and OASIS ... Valid driver's license and current automobile insurance coverage. * 1-2 years of med-surgical ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Raleigh, NC

Insurance Case Manager information

See Raleigh, NC salary details

$31.6K

$49.4K

$71.9K

How much do insurance case manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for insurance case manager in Raleigh, NC is $49,422.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $57,400.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What job categories do people searching Insurance Case Manager jobs in Raleigh, NC look for? The top searched job categories for Insurance Case Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Insurance Case Manager jobs? Cities near Raleigh, NC with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $49,422 per year, or $23.8 per hour.

Travel Nurse RN - Case Management

Triage Staffing

Chapel Hill, NC • On-site

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Triage Staffing is seeking a travel nurse RN Case Management for a travel nursing job in Chapel Hill, North Carolina.

Job Description & Requirements
  • Specialty: Case Management
  • Discipline: RN
  • Start Date: 08/17/2026
  • Duration: 13 weeks
  • 36 hours per week
  • Shift: 12 hours, days
  • Employment Type: Travel

Travel Nursing: Case Management Chapel Hill
Location:         Chapel Hill
Start Date:       8/17/2026
Shift Details:   12H Days
                         36 hours per week
Length:            13 WEEKS

Apply for specific facility details.Case Manager

Triage Staffing Job ID #9WVDWDFF. Posted job title: Nursing: Case Management

About Triage Staffing

At Triage, we prefer to be real. Real about expectations—both ours and yours. Real about how a decision you make today could affect your tomorrows. Real about how compensation actually works. Real about how great—or grating—your next supervisor may be.

Being real allows everyone at Triage to be ready. Ready to serve you with real honesty. So if that gig near the ocean is really no day at the beach, or that third shift comes with a second-class rate, we tell you. So you can be ready, too.

We staff all five major divisions of acute care—nursing, lab, radiology, cardiopulmonary and rehab therapy, offering: 

- Competitive, custom pay packages

- One point of contact for both travelers and facilities (per division)

- A reliable recruiter who's got your back throughout your entire assignment

- In-house compliance and accounting specialists

- A clinical liaison team available 24/7 to offer medical and professional support and career development

- A mentoring program that is run and managed by actual clinicians—yeah, you read that right

- And more (because of course there’s more)

Are we the biggest? No. Are we the best? That’s rather subjective, but we’re trying to be. Will we work like hell to get you as close to your idea of heaven as possible? Yes. Yes, we will.

Benefits:

  • Day One comprehensive, nationwide insurance plans for health, vision and dental and life—including a HSA option
  • Day One 401(k) program with employer-matching contributions once eligible
  • Facility cancelling protection—your time is money on and off-the-clock
  • Guaranteed hours
  • Weekly paychecks via direct deposit
  • Earned vacation bonuses for time worked
  • Paid holidays
  • Employee assistance program (EAP)—your mental health is important, too
  • Continuing education, certification and licensing reimbursement
  • Workers comp—because accidents happen
  • Top-rated professional liability insurance
  • Company provided housing options
  • Referral bonus—$750 in your pocket after they’ve completed a 13-week assignment

Apply