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Insurance Case Manager Jobs in Monroe, NC (NOW HIRING)

Hunter | Everage

Case Manager

York, SC

$24 - $26/hr

* Health Insurance Paid for by Company; * Competitive Pay; and * Historical Office; We are seeking a Personal Injury Case Manager to become a part of our team! You will provide overall support to ...

Veritas HHS LLC

Case Manager

Monroe, NC · On-site

$18.50 - $23.75/hr

Life Insurance * Employee Assistance Program * Telehealth Services * Paid Time Off * Volunteer Time Off * On Demand Pay * Rewards Program About this Position: The Case Manager provides Child Support ...

Veritas HHS Inc

Case Manager

Monroe, NC · On-site

$18.50 - $23.75/hr

Life Insurance * Employee Assistance Program * Telehealth Services * Paid Time Off * Volunteer Time Off * On Demand Pay * Rewards Program About this Position: The Case Manager provides Child Support ...

Veritas HHS Inc

Case Manager

Monroe, NC · On-site

$18.50 - $23.75/hr

Life Insurance * Employee Assistance Program * Telehealth Services * Paid Time Off * Volunteer Time Off * On Demand Pay * Rewards Program About this Position: The Case Manager provides Child Support ...

NC Behavior

Case Manager

Charlotte, NC

$19.50 - $25/hr

The Case Manager plays a pivotal role within the client operations team, holding direct ... Full Benefits package * Health insurance paid 95% by the company * Dental, Vision, and Life ...

BK Behavior

Case Manager

Charlotte, NC · On-site

$19.50 - $25/hr

The Case Manager plays a pivotal role within the client operations team, holding direct ... Full Benefits package * Health insurance paid 95% by the company * Dental, Vision, and Life ...

Enlyte

Vocational Case Manager

Charlotte, NC · On-site

$61K - $80K/yr

Serve as representative of the Company in communications with attorneys, insurance carriers ... Must meet all vocational case management eligibility requirements of the state/jurisdiction of hire.

Enlyte

Vocational Case Manager

Charlotte, NC

$61K - $80K/yr

Serve as representative of the Company in communications with attorneys, insurance carriers ... Must meet all vocational case management eligibility requirements of the state/jurisdiction of hire.

genex

Medical Nurse Case Manager (RN)

Charlotte, NC

Compiles a case inventory monthly for submission to the branch manager to allow for proper billing ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

genex

Medical Nurse Case Manager (RN)

Charlotte, NC

Compiles a case inventory monthly for submission to the branch manager to allow for proper billing ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

Genex

Medical Nurse Case Manager (RN)

Charlotte, NC · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... paperwork for the insurance company, state, or other regulatory bodies. • Maintains ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Monroe, NC

Insurance Case Manager information

See Monroe, NC salary details

$30.1K

$47.1K

$68.6K

How much do insurance case manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for insurance case manager in Monroe, NC is $47,136.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $54,700.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What job categories do people searching Insurance Case Manager jobs in Monroe, NC look for? The top searched job categories for Insurance Case Manager jobs in Monroe, NC are:
What cities near Monroe, NC are hiring for Insurance Case Manager jobs? Cities near Monroe, NC with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Monroe, NC as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $47,136 per year, or $22.7 per hour.

Case Manager

Hunter | Everage

York, SC

$24 - $26/hr

Full-time

Posted 11 days ago

Job description

  • Health Insurance Paid for by Company;
  • Competitive Pay; and
  • Historical Office;

We are seeking a Personal Injury Case Manager to become a part of our team! You will provide overall support to attorneys' business needs.

Responsibilities:

  • Assist with the drafting and reviewing of legal documents;
  • Maintain Client contact;
  • Investigate facts to help in the negotiation of legal disputes;
  • Monitor and calendar deadlines and appointments; and
  • Record and store client information,

​Qualifications:

  • Previous experience in a personal injury firm;
  • Familiarity with personal injury cases;
  • Ability to prioritize and multitask;
  • Excellent written and verbal communication skills; and
  • Deadline and detail-oriented.

Job Duties:

  • Answer incoming calls and respond to questions from doctor’s offices, clients, attorney’s offices and others;
  • Document all calls in Smart Advocate Case Management System;
  • Conduct questionnaires with prospective clients, documenting responses electronically;
  • Set up new claims with insurance companies;
  • Mail out correspondence from attorneys;
  • Schedule meetings for attorneys;
  • Correspond with client;
  • Update client on case status;
  • Request medical records;
  • Draft Demand Packages;
  • Draft and Respond to Discovery
  • Maintain paper files;
  • File documents with the court.

Other Requirements:

  • Must own reliable transportation; and
  • Must read, write and speak English – bilingual is a plus.

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