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Insurance Case Manager Jobs in Buffalo, MN (NOW HIRING)

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Insurance Case Manager information

See Buffalo, MN salary details

$34.2K

$53.5K

$77.9K

How much do insurance case manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for insurance case manager in Buffalo, MN is $53,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $62,100.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What cities near Buffalo, MN are hiring for Insurance Case Manager jobs? Cities near Buffalo, MN with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Buffalo, MN as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $53,525 per year, or $25.7 per hour.

Mental Health Case Manager - Central MN

Volunteers of America- Minnesota

Saint Cloud, MN

$49K - $52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Come join our life-changing team building hope, resilience and well-being as a Mental Health Case Manager!

Shift Details: Full-time – 40 hours/week               

Compensation: $49,000-$52,000 annual salary - based on experience

Location: 2700 1st Street N, Suite 201, St. Cloud, MN 56303 – includes travel throughout Central MN

About the job:

VOA is hiring a Mental Health Case Manager to provide coordination of services to support adults and children with mental illness and their families throughout Central Minnesota (Benton, Stearns, Sherburne, Wright, Chisago, Isanti, and Mille Lacs). Case Managers help coordinate services to support areas such as mental health, social, education, health, vocation, recreation, volunteer, advocacy, and transportation. 

Essentials:

  • Provide services in the four core case management components-Assessment, Service Plan Development, Referral and Linkage and Monitoring, and Coordination of Services.
  • Coordinate with a mental health professional to assure the completion of a mental health assessment of client needs and to develop individualized plans.
  • Develop and update the client's individualized plan and functional assessment.  Coordinate, monitor, and evaluate services that are outlined in the plan for appropriateness, progress, and continued service need. 
  • Coordinate services with the client, their family, and other members of the multi-disciplinary team.
  • Assist clients and families in connecting with community resources.
  • Develop and utilize available area resources and make appropriate referrals.
  • Meet with the client as described in the client’s individualized plan and program policies.
  • Provide an appropriate professional role model for families.
  • Keep necessary case notes documenting contact with the client, their family, and collateral contacts and complete monthly billing documentation
  • Maintain client case files.

Job Highlights:

  • Medical, Dental & Vision Insurance
  • 403(b) Retirement Plan
  • HSA & FSA Programs
  • Employer Paid Life Insurance and Long-Term Disability
  • Quality training, continuing career education and leadership programs
  • Paid Time Off (Vacation, Holiday & Sick Days)

Required Qualifications: 

  • Bachelor’s degree in behavioral sciences or related field or qualify as a Mental Health Practitioner under MN section 245I.04.
  • Have experience and training in identifying and assessing a wide range of children and/or adult needs.
  • Be knowledgeable about local community resources and how to use those resources.
  • 2,000 hours of supervised experience in the delivery of clinical services in the treatment of mental illness, preferred.
  • Ability to drive throughout Central Minnesota. Must have own vehicle and have valid driver's license.

About Us:

Volunteers of America MN/WI which serves as an affiliate of the Volunteers of America parent organization. 

Volunteers of America Minnesota is a nonprofit health and human services organization that annually serves more than 25,000 children, adolescents and their families, older adults, students, persons with disabilities and special needs, and adults completing incarceration. Since 1896, we have helped people gain self-reliance, dignity, and hope.

Take pride in helping others and join us today!

At VOA, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.

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