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Insurance Case Manager Jobs in Indiana (NOW HIRING)

Oaklawn

Case Manager

Elkhart, IN

$22.34/hr

Case Managers Elkhart or Goshen Do you have a heart for helping youth, adults, and families ... Must have a valid driver's license and proof of insurance

Boca Recovery Center

Case Manager

Huntington, IN · On-site

$19 - $24.50/hr

Case Manager Location: On Site - Huntington, Indiana (30 minutes from Fort Wayne) Department ... Health Insurance * Retirement Plans * Disability Coverage * Paid Time Off * Continuing Education ...

Boca Recovery Center

Case Manager

Bloomington, IN · On-site

$18.50 - $23.75/hr

Position Overview The Case Manager plays a vital role in supporting clients throughout their ... Health Insurance * Retirement Plans * Disability Coverage * Paid Time Off * Continuing Education ...

INcompass Healthcare

Case Manager

Lawrenceburg, IN · On-site

$18.25 - $23.50/hr

Position Summary The Case Manager provides skills training and case management services to the ... Medical, Dental, and Vision Insurance * Prescription Coverage * Company Paid Life , AD&D and ...

Boca Recovery Center

Case Manager

Huntington, IN · On-site

$19 - $24.50/hr

Case Manager Location: On Site - Huntington, Indiana (30 minutes from Fort Wayne) Department ... Health Insurance * Retirement Plans * Disability Coverage * Paid Time Off * Continuing Education ...

Boca Recovery Center

Case Manager

Bloomington, IN · On-site

$18.50 - $23.75/hr

Position Overview The Case Manager plays a vital role in supporting clients throughout their ... Health Insurance * Retirement Plans * Disability Coverage * Paid Time Off * Continuing Education ...

INcompass Healthcare

Case Manager

Brookville, IN

$18 - $20/hr

Position Summary The Case Manager provides skills training and case management services to the ... Medical, Dental, and Vision Insurance * Prescription Coverage * Company Paid Life , AD amp;D and ...

New

INcompass Healthcare

Case Manager

Lawrenceburg, IN · On-site

$16 - $19/hr

Position Summary The Case Manager provides skills training and case management services to the ... Medical, Dental, and Vision Insurance * Prescription Coverage * Company Paid Life , AD amp;D and ...

Elkhart County Government

Case Manager

Goshen, IN · On-site

$24.25 - $26.94/hr

Health, Dental, Vision, Life and Disability Insurance FREE Primary Care Health Clinic Supplemental ... Incumbent serves as Case Manager for Elkhart County Community Corrections, responsible for managing ...

Oaklawn

Case Manager

South Bend, IN

$22.34/hr

Case Manager Do you have a passion for joining with people who are experiencing mental health and ... Must have a valid driver's license and proof of insurance

Oaklawn

Case Manager

South Bend, IN · On-site

$22.34/hr

Case Manager Do you have a passion for joining with people who are experiencing mental health and ... Must have a valid driver's license and proof of insurance

Family Health Center

Case Manager

Vincennes, IN · On-site

$18.25/hr

position overview The Case Manager provides coordinated, client-centered services to individuals ... Valid Driver's license; must be insurable under the organization's vehicle insurance policy. Pay ...

OneAmerica

Case Manager

Indianapolis, IN · On-site +1

$19 - $24.50/hr

The Case Manager plays a critical role in ensuring the efficient progression of cases through New ... College degree or work experience in lieu preferred (insurance, operations, call center or ...

Family Health Center

Case Manager

Vincennes, IN · On-site

$19/hr

position overview The Case Manager provides coordinated, client-centered services to individuals ... Valid Driver's license; must be insurable under the organization's vehicle insurance policy. Pay ...

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Showing results 21-40

All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Indiana

Insurance Case Manager information

See Indiana salary details

$30.9K

$48.4K

$70.4K

How much do insurance case manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for insurance case manager in Indiana is $48,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $56,100.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Indiana? For Insurance Case Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Indiana look for? The top searched job categories for Insurance Case Manager jobs in Indiana are:
What cities in Indiana are hiring for Insurance Case Manager jobs? Cities in Indiana with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Indiana as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $48,379 per year, or $23.3 per hour.

Case Manager

Oaklawn

Elkhart, IN

$22.34/hr

Full-time

PTO

Re-posted 7 days ago

Job description

Case Managers
Elkhart or Goshen
Do you have a heart for helping youth, adults, and families accomplish their goals? Are you looking for a rewarding and supportive work environment with opportunities to grow? Join Oaklawn, where hope and healing begin, in addressing the mental health needs of our community.
Who We Are
Oaklawn is the leading provider of mental health and addiction services in Elkhart, Goshen, South Bend, Mishawaka and the surrounding communities of northern Indiana. We serve 27,000 children, adolescents and adults annually through treatment that spans the continuum of care. Our services range from skills training and case management to outpatient therapy and inpatient care, specializing in complex cases.
With nearly 900 employees on four campuses, Oaklawn offers unparalleled clinical training and robust opportunities for growth. Oaklawn has led ground-breaking initiatives in children's mental health, addiction treatment, cross-cultural outreach, housing for seriously mentally ill adults and more. Our staff have unique opportunities for advancement while working on the cutting edge of community mental health.
What We Offer
We offer competitive compensation, a full benefits package and career advancement opportunities.
  • Bachelor-level starting pay $22.34 an hour with $1000 sign-on bonus
  • Associate-level starting pay $20.19 per hour with $1000 sign-on bonus
  • Higher pay for bilingual staff
  • Mileage reimbursement
  • Start earning PTO the day you start
  • Company laptop and cell phone
  • Work life balance
  • Behavioral health assistance
  • Regular supervision
What You’ll Do
Case Managers help youth, adults, and families in our community live healthier and more fulfilling lives through identifying and supporting their needs and goals.
Case Managers specialize in:
  • Managing the care provided to youth, adults, and families
  • Helping youth, adults, and families gain access to the services they need to meet their goals
  • Further specialized case managers that work with DCS and probation or provide Wraparound
Primary duties include:
  • Evaluating the consumer's need for services
  • Developing and monitoring a treatment plan that supports the consumer's goals
  • Helping the consumer obtain services needed to support their goals, such as food or housing assistance, medical care, Social Security benefits, transportation, skills training, etc.
  • Following up to make sure the consumer is receiving services and those services are helping
  • Advocating for the family and serving as a link between DCS, court, schools, healthcare providers, employers, community agencies and other Oaklawn services
  • Documenting all consumer interaction electronically
  • Interacting directly with consumers (face to face - frequency varies with need, availability of the consumer and the level of intensity)
  • Interacting frequently with outpatient therapists, physicians, other employees involved in the case, community agencies, referrals sources and other services
  • Caseload expectations will take into account training, case complexity, level of frequency and/or other assigned duties
  • Hours will include availability in the evenings and/or weekends

Specialized positions do all of the above as well as:
  • Work directly with probation and Department of Child Services
  • Crisis and mobile response services
  • Parent education and supervised visitation
  • Provide high fidelity Wraparound
Minimum requirements:
  • BA/BS in social service or a human services-related field and two years' experience in a social service setting. In lieu of bachelor degree, an associate degree and two years’ experience providing direct casework to children and families
  • Higher starting pay based on qualifications
  • Must have a valid driver’s license and proof of insurance

Apply