ZipRecruiter

Log In

1

Insurance Case Manager Jobs in Indiana (NOW HIRING)

Boca Recovery Center

Case Manager

Bloomington, IN

$18.50 - $23.75/hr

Position Overview The Case Manager plays a vital role in supporting clients throughout their ... Health Insurance * Retirement Plans * Disability Coverage * Paid Time Off * Continuing Education ...

Boca Recovery Center

Case Manager

Bloomington, IN · On-site

$18.50 - $23.75/hr

Position Overview The Case Manager plays a vital role in supporting clients throughout their ... Health Insurance * Retirement Plans * Disability Coverage * Paid Time Off * Continuing Education ...

Elkhart County Government

Case Manager

Goshen, IN

$24.25 - $26.94/hr

Health, Dental, Vision, Life and Disability Insurance FREE Primary Care Health Clinic Supplemental ... Incumbent serves as Case Manager for Elkhart County Community Corrections, responsible for managing ...

Damar Services, Inc.

Case Manager

Indianapolis, IN · On-site

$47K/yr

Handles all case management aspects of assigned clients' care. Here are just a few of the benefits ... Medical, Dental, and Vision Insurance options * Up to $3,000 per year in Tuition Assistance * Save ...

American United Life Ins Co

Case Manager

Indianapolis, IN · On-site +1

$19 - $24.50/hr

The Case Manager plays a critical role in ensuring the efficient progression of cases through New ... College degree or work experience in lieu preferred (insurance, operations, call center or ...

HVAF

Case Manager

Indianapolis, IN

$19 - $24.50/hr

Case Manager Department: Operations Reports to: Team Coordinator Classification : Regular ... Must have a valid Indiana driver's license and be eligible for HVAF's auto insurance at all times ...

Damar Services, Inc.

Case Manager

Richmond, IN · On-site

$47K/yr

Handles all case management aspects of assigned clients' care. Here are just a few of the benefits ... Medical, Dental, and Vision Insurance options * Up to $3,000 per year in Tuition Assistance * Save ...

OneAmerica

Case Manager

Indianapolis, IN · On-site

$19 - $24.50/hr

The Case Manager plays a critical role in ensuring the efficient progression of cases through New ... College degree or work experience in lieu preferred (insurance, operations, call center or ...

Damar Services, Inc.

Case Manager

Richmond, IN · On-site

$47K/yr

Handles all case management aspects of assigned clients' care. Here are just a few of the benefits ... Medical, Dental, and Vision Insurance options * Up to $3,000 per year in Tuition Assistance * Save ...

OneAmerica

Case Manager

Indianapolis, IN · On-site +1

$19 - $24.50/hr

The Case Manager plays a critical role in ensuring the efficient progression of cases through New ... College degree or work experience in lieu preferred (insurance, operations, call center or ...

Damar Services, Inc.

Case Manager

Indianapolis, IN

$47K/yr

Handles all case management aspects of assigned clients' care. Here are just a few of the benefits ... Medical, Dental, and Vision Insurance options * Up to $3,000 per year in Tuition Assistance * Save ...

HVAF

Case Manager

Indianapolis, IN · On-site

$19 - $24.50/hr

Case Manager Department: Operations Reports to: Team Coordinator Classification : Regular ... Must have a valid Indiana driver's license and be eligible for HVAF's auto insurance at all times ...

Purposeful Parenting LLC

Case Manager

Gary, IN · On-site

$18.25 - $23.25/hr

Salary: 30-70 hourly Case Managers provide services that are effective in reducing maltreatment ... Must comply with the state policy concerning minimum car insurance coverage.

Purposeful Parenting LLC

Case Manager

Marion, IN · On-site

$17 - $21.75/hr

Salary: 30-70 hourly Case Managers provide services that are effective in reducing maltreatment ... Must comply with the state policy concerning minimum car insurance coverage.

Purposeful Parenting LLC

Case Manager

Evansville, IN · On-site

$19 - $24.50/hr

Salary: 30-70 hourly Case Managers provide services that are effective in reducing maltreatment ... Must comply with the state policy concerning minimum car insurance coverage.

Team Select Home Care

Case Manager

Evansville, IN · On-site

$19 - $24.50/hr

The Case Manager is a qualified registered nurse with the ability to provide and oversee the care ... insurance payers within required timeframes * Makes the initial evaluation visit and regularly ...

Team Select Home Care

Case Manager

Indianapolis, IN · On-site

$19 - $24.50/hr

The Case Manager is a qualified registered nurse with the ability to provide and oversee the care ... insurance payers within required timeframes * Makes the initial evaluation visit and regularly ...

Team Select Home Care

Case Manager

Lafayette, IN · On-site

$19.25 - $24.75/hr

The Case Manager is a qualified registered nurse with the ability to provide and oversee the care ... insurance payers within required timeframes * Makes the initial evaluation visit and regularly ...

Team Select Home Care

Case Manager

Evansville, IN · On-site

$19 - $24.50/hr

The Case Manager is a qualified registered nurse with the ability to provide and oversee the care ... insurance payers within required timeframes * Makes the initial evaluation visit and regularly ...

next page

Showing results 1-20

All JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Indiana

Insurance Case Manager information

See Indiana salary details

$30.9K

$48.4K

$70.4K

How much do insurance case manager jobs pay per year?

As of Jun 26, 2026, the average yearly pay for insurance case manager in Indiana is $48,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $56,100.00 per year, depending on experience, location, and employer.

What does an Insurance Case Manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an Insurance Case Manager, and why are they important?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What Is an Insurance Case Manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

How does an Insurance Case Manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Indiana? For Insurance Case Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Indiana look for? The top searched job categories for Insurance Case Manager jobs in Indiana are:
What cities in Indiana are hiring for Insurance Case Manager jobs? Cities in Indiana with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Case Manager

Case Manager

Boca Recovery Center

Bloomington, IN

$18.50 - $23.75/hr

Full-time

Medical, Retirement, PTO

Posted 3 days ago

Job description

Position Overview

The Case Manager plays a vital role in supporting clients throughout their treatment journey by providing comprehensive case management services. This includes assisting with discharge planning, resource linkage, documentation, and advocacy. The ideal candidate will be organized, empathetic, and equipped with the knowledge to support clients with a variety of social, financial, and behavioral needs.

Requirements

Key Responsibilities

  • Case Management & Client Support
  • Complete initial and ongoing case management assessments.
  • Evaluate client strengths and needs across medical, psychological, social, financial, and employment domains.
  • Assist with scheduling medical, dental, and other ancillary appointments.
  • Provide support for clients applying for food assistance or managing FMLA/unemployment paperwork.
  • Help clients develop life skills including budgeting, communication, critical thinking, and personal care.
  • Assist with job searches, resume writing, and interview preparation.
  • Help clients manage finances and bill payments while in treatment.
  • Monitor phone calls when required and assist with employment-related needs.

Discharge & Aftercare Planning

  • Coordinate discharge planning, including booking travel, and scheduling outpatient or counseling services.
  • Arrange placement in halfway houses or aftercare facilities as needed.
  • Ensure continuity of care through proper linkage to ongoing services.
  • Community Resource Coordination
  • Communicate with employers, landlords, probation officers, legal representatives, and family members.
  • Maintain awareness of and connect clients to relevant community resources such as transportation, childcare, and employment services.

Documentation & Advocacy

  • Maintain accurate and timely documentation of client progress, services provided, and discharge planning.
  • Uphold all policies regarding client confidentiality and documentation standards.
  • Advocate for client needs in a respectful and non-judgmental manner.

General Responsibilities

  • Maintain prompt and regular attendance.
  • Work collaboratively with interdisciplinary team members.
  • Support and uphold all organizational practices, policies, and ethical guidelines.
  • Perform other duties as assigned by the Director of Operations.

Qualifications / Required Experience

  • Valid State Driver's License required.
  • Minimum of a High School Diploma; Bachelor's Degree in Human Services or related field preferred.
  • CPR certification required (or must be obtained within 30 days of hire).
  • A minimum of 1 year of experience in substance abuse treatment or a related field preferred.
  • Understanding of addiction behavior, recovery support services, and behavioral modification techniques.

Essential Skills & Attributes

  • Strong communication skills with clients, team members, and supervisors.
  • Ability to maintain professionalism and appropriate boundaries.
  • Highly organized and detail-oriented.
  • Computer literacy and ability to complete accurate documentation.
  • Capacity to work independently and as part of a multidisciplinary team.
  • Positive attitude and high emotional intelligence.
  • Familiarity with Joint Commission standards is a plus.

Benefits

Boca Recovery Center offers a comprehensive benefits package, including:

  • Health Insurance
  • Retirement Plans
  • Disability Coverage
  • Paid Time Off
  • Continuing Education & Professional Development Opportunities

Join Boca Recovery Center and make a meaningful impact through expert, compassionate care in a mission-driven environment focused on recovery and wellness.

Apply