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Insurance Case Manager Jobs in Fort Wayne, IN (NOW HIRING)

Boca Recovery Center

Case Manager

Huntington, IN · On-site

$19 - $24.50/hr

Case Manager Location: On Site - Huntington, Indiana (30 minutes from Fort Wayne) Department ... Health Insurance * Retirement Plans * Disability Coverage * Paid Time Off * Continuing Education ...

Boca Recovery Center

Case Manager

Huntington, IN · On-site

$19 - $24.50/hr

Case Manager Location: On Site - Huntington, Indiana (30 minutes from Fort Wayne) Department ... Health Insurance * Retirement Plans * Disability Coverage * Paid Time Off * Continuing Education ...

Enlyte

Medical Field Case Manager

Fort Wayne, IN · On-site

$73K - $80K/yr

Case Manager Perks: Mileage Reimbursement Case Management Bonus Plan Perks: Full and comprehensive ... and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a ...

Enlyte

Medical Field Case Manager

Fort Wayne, IN · On-site

$73K - $80K/yr

Case Manager Perks: Mileage Reimbursement Case Management Bonus Plan Perks: Full and comprehensive ... and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a ...

Moments Hospice

RN Case Manger

Fort Wayne, IN · On-site

$75K - $90K/yr

As an RN Case Manager, you will play a critical role in making our patients' final days, weeks, and ... Company car with fuel and insurance covered * Comprehensive health, dental, and vision insurance

Cherish Hospice

Hospice RN Case Manager

Columbia City, IN · On-site

$67K - $85K/yr

Comprehensive health, dental, and vision insurance * 401(k) retirement plan for your future ... What Makes This RN Case Manager Opportunity Extraordinary: · Lead with Heart : Guide a ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Fort Wayne, IN

Insurance Case Manager information

See Fort Wayne, IN salary details

$32.1K

$50.2K

$73K

How much do insurance case manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for insurance case manager in Fort Wayne, IN is $50,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $58,200.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Fort Wayne, IN? For Insurance Case Manager jobs in Fort Wayne, IN, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Fort Wayne, IN look for? The top searched job categories for Insurance Case Manager jobs in Fort Wayne, IN are:
What cities near Fort Wayne, IN are hiring for Insurance Case Manager jobs? Cities near Fort Wayne, IN with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Fort Wayne, IN as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $50,163 per year, or $24.1 per hour.

Retirement Income Case Manager

Integrity Marketing Group

Fort Wayne, IN • On-site

Full-time

Medical, Life, Retirement

Re-posted 12 days ago

Integrity Marketing Group rating

7.7

Company rating: 7.7 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

15th of 50 rated marketing agency

Job description

Retirement Income Case Manager
Ash Brokerage
Fort Wayne, IN
About Ash Brokerage
For more than 50 years, Ash Brokerage has been dedicated to impacting lives. We were founded on the power of relationships, and that still drives our culture today. Our team of 350 is the same service-centered culture as we were in 1971.
Ash Brokerage works with financial professionals to help find, understand and process insurance and retirement solutions to protect clients in every stage of life. As part of the Integrity family, we help people protect their health and wealth for the good days ahead and make the most of what life brings.
On the Retirement team, we're strong advocates for our agents and their clients and work in a time-sensitive, market-driven environment to meet needs.
Job Summary
On the Retirement team, we're strong advocates for our agents and their clients and work in a time-sensitive, market-driven environment to meet needs.
Retirement Income Case Managers serve as a liaison between financial professionals and carrier partners to ensure a smooth and successful process.
Responsibilities
As case manager, you serve as a liaison between our financial professionals and our carrier partners to ensure a smooth and successful process. You will:
  • Monitor case progress, track down requirements and provide ongoing status updates
  • Review application information to identify any issues that could present a problem - if necessary, you'll research and present alternative solutions
  • Educate yourself on the latest product offerings and industry developments and educate advisors on those subjects to help create new business opportunities
  • Continuously look for ways to expedite and improve our processes and services
  • Maintain positive relationships with your agents and underwriters
  • Deliver great customer service

Talents and Abilities
  • Positive attitude, team spirit and consistent drive to provide industry-leading service
  • Superior negotiation skills to influence successful outcomes
  • Detail-oriented
  • Track record of success in a fast-paced customer service environment
  • Strong phone and computer skills - specifically Microsoft Excel and Word - with the ability to quickly learn our internal and carrier software
  • Able to prioritize and switch tasks through the day and remain organized

Education and Experience:
  • Minimum three years of business experience with a focus in finance and insurance, or ...
  • Associate degree with one to two years of experience, or ...
  • The equivalent combination of education and experience

About Integrity
Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.
Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

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