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Insurance Case Manager Jobs in Fort Wayne, IN (NOW HIRING)

Heart to Heart Hospice

RN Case Manager

Fort Wayne, IN · On-site

... RN Case Manager What You Must Have: * Graduate of an accredited Diploma, Associate or ... Medical, Dental & Vision insurance * Paid Time Off * Paid holidays * 401k with up to 4% employer ...

Heart to Heart Hospice

RN Case Manager

Fort Wayne, IN · On-site

RN Case Manager You can make a difference in the lives of others! At Heart to Heart Hospice, we ... Medical, dental & vision insurance * Paid time off * Paid holidays * 401k with up to 4% employer ...

Heart to Heart Hospice

RN Case Manager

Fort Wayne, IN · On-site

... RN Case Manager What You Must Have: * Graduate of an accredited Diploma, Associate or ... Medical, Dental & Vision insurance * Paid Time Off * Paid holidays * 401k with up to 4% employer ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Fort Wayne, IN

Insurance Case Manager information

See Fort Wayne, IN salary details

$32.1K

$50.2K

$73K

How much do insurance case manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for insurance case manager in Fort Wayne, IN is $50,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $58,200.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Fort Wayne, IN? For Insurance Case Manager jobs in Fort Wayne, IN, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Fort Wayne, IN look for? The top searched job categories for Insurance Case Manager jobs in Fort Wayne, IN are:
What cities near Fort Wayne, IN are hiring for Insurance Case Manager jobs? Cities near Fort Wayne, IN with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Fort Wayne, IN as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $50,163 per year, or $24.1 per hour.

Personal Injury Case Manager

The United Firm | La Liga Defensora, APC

Ohio City, OH

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

At The United Firm | La Liga Defensora, APC, our expert legal team is a driving force behind our continued success. We are seeking experienced Personal Injury Case Managers to join our team and help maintain the standard of excellence for which we are known.

The Personal Injury Case Manager will report directly to the Department Supervisor and will participate in all aspects of our pre-litigation personal injury practice, including opening claims, obtaining evidence, securing medical records and bills, assisting clients with treatment, supporting property damage claims, and communicating with insurance companies on a daily basis.

Responsibilities

  • Maintain regular communication with clients and provide timely case updates.

  • Monitor and maintain clients' treatment progress.

  • Obtain evidence, documents, medical records, and medical bills related to clients' cases.

  • Assist clients with their property damage claims.

  • Manage attorneys' schedules efficiently, including client meetings, court appearances, and other appointments.

  • Organize and maintain electronic case files within the firm's case management system.

Qualifications

  • At least 2 years of pre-litigation Personal Injury Case Manager experience.

  • Candidates must have experience handling personal injury cases in the state of Texas or Ohio.

  • Experience using case management software.

  • Bilingual (English/Spanish)

Who You Are

  • You perform well under pressure and adapt quickly to changing priorities.

  • You hold yourself to high standards and lead by example.

  • You are a self-starter with strong resourcefulness and initiative.

  • You are highly detail-oriented with exceptional organizational and project management skills.

  • You are committed to delivering an outstanding client experience.

  • You communicate effectively and collaborate professionally with team members.

  • You are tech-savvy and able to learn new software applications quickly.

  • You enjoy working in a fast-paced, team-oriented environment.

Here at The United Firm | La Liga Defensora, APC, we offer medical, dental, and vision insurance. We have a great compensation package including a 401(k) plan. Some perks include catered lunches, complimentary parking, paid time off, and more! Come be apart of our growing firm and its opportunities for your career development. You will learn and develop alongside a team of professionals who aim to excel in the legal industry. 

The United Firm | La Liga Defensora, APC, is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status or genetics. We are dedicated to providing an inclusive, open, and diverse work environment.

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