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Insurance Case Manager Jobs in Wabash, IN (NOW HIRING)

Case Manager

Huntington, IN · On-site

$19 - $24.50/hr

Case Manager Location: On Site - Huntington, Indiana (30 minutes from Fort Wayne) Department ... Health Insurance * Retirement Plans * Disability Coverage * Paid Time Off * Continuing Education ...

Case Manager

Huntington, IN · On-site

$19 - $24.50/hr

Case Manager Location: On Site - Huntington, Indiana (30 minutes from Fort Wayne) Department ... Health Insurance * Retirement Plans * Disability Coverage * Paid Time Off * Continuing Education ...

Case Manager

Marion, IN · On-site

$17 - $21.75/hr

Salary: 30-70 hourly Case Managers provide services that are effective in reducing maltreatment ... Must comply with the state policy concerning minimum car insurance coverage.

Case Manager

Kokomo, IN · On-site

$17.75 - $22.75/hr

Salary: 30-70 hourly Case Managers provide services that are effective in reducing maltreatment ... Must comply with the state policy concerning minimum car insurance coverage.

Case Manager

Marion, IN · On-site

$17 - $21.75/hr

Salary: 30-70 hourly Case Managers provide services that are effective in reducing maltreatment ... Must comply with the state policy concerning minimum car insurance coverage.

Case Manager

Peru, IN

$18.50 - $23.75/hr

Provide case management services, including assessment, service planning, and ongoing support ... Accident insurance, Critical Illness, and Hospital Indemnity coverage. Apply today and become part ...

Hospice RN Case Manager

Columbia City, IN · On-site

$67K - $85K/yr

Comprehensive health, dental, and vision insurance * 401(k) retirement plan for your future ... What Makes This RN Case Manager Opportunity Extraordinary: · Lead with Heart : Guide a ...

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Insurance Case Manager information

See Wabash, IN salary details

$30.2K

$47.3K

$68.8K

How much do insurance case manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for insurance case manager in Wabash, IN is $47,251.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $54,800.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
What cities near Wabash, IN are hiring for Insurance Case Manager jobs? Cities near Wabash, IN with the most Insurance Case Manager job openings:
Infographic showing various Insurance Case Manager job openings in Wabash, IN as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $47,251 per year, or $22.7 per hour.

$19 - $24.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 17 days ago


Job description

Position Title: Case Manager
Location: On Site - Huntington, Indiana (30 minutes from Fort Wayne)
Department: Clinical
Reports to: Clinical Director
Salary: Competitive, based on experience and qualifications
Boca Recovery Center Website
About Boca Recovery Center
Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, and Indiana, we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.
Position Overview
The Case Manager plays a vital role in supporting clients throughout their treatment journey by providing comprehensive case management services. This includes assisting with discharge planning, resource linkage, documentation, and advocacy. The ideal candidate will be organized, empathetic, and equipped with the knowledge to support clients with a variety of social, financial, and behavioral needs.
Requirements
Key Responsibilities
  • Case Management & Client Support
  • Complete initial and ongoing case management assessments.
  • Evaluate client strengths and needs across medical, psychological, social, financial, and employment domains.
  • Assist with scheduling medical, dental, and other ancillary appointments.
  • Provide support for clients applying for food assistance or managing FMLA/unemployment paperwork.
  • Help clients develop life skills including budgeting, communication, critical thinking, and personal care.
  • Assist with job searches, resume writing, and interview preparation.
  • Help clients manage finances and bill payments while in treatment.
  • Monitor phone calls when required and assist with employment-related needs.

Discharge & Aftercare Planning
  • Coordinate discharge planning, including booking travel, and scheduling outpatient or counseling services.
  • Arrange placement in halfway houses or aftercare facilities as needed.
  • Ensure continuity of care through proper linkage to ongoing services.
  • Community Resource Coordination
  • Communicate with employers, landlords, probation officers, legal representatives, and family members.
  • Maintain awareness of and connect clients to relevant community resources such as transportation, childcare, and employment services.

Documentation & Advocacy
  • Maintain accurate and timely documentation of client progress, services provided, and discharge planning.
  • Uphold all policies regarding client confidentiality and documentation standards.
  • Advocate for client needs in a respectful and non-judgmental manner.

General Responsibilities
  • Maintain prompt and regular attendance.
  • Work collaboratively with interdisciplinary team members.
  • Support and uphold all organizational practices, policies, and ethical guidelines.
  • Perform other duties as assigned by the Director of Operations.

Qualifications / Required Experience
  • Valid State Driver's License required.
  • Minimum of a High School Diploma; Bachelor's Degree in Human Services or related field preferred.
  • CPR certification required (or must be obtained within 30 days of hire).
  • A minimum of 1 year of experience in substance abuse treatment or a related field preferred.
  • Understanding of addiction behavior, recovery support services, and behavioral modification techniques.

Essential Skills & Attributes
  • Strong communication skills with clients, team members, and supervisors.
  • Ability to maintain professionalism and appropriate boundaries.
  • Highly organized and detail-oriented.
  • Computer literacy and ability to complete accurate documentation.
  • Capacity to work independently and as part of a multidisciplinary team.
  • Positive attitude and high emotional intelligence.
  • Familiarity with Joint Commission standards is a plus.

Benefits
Boca Recovery Center offers a comprehensive benefits package, including:
  • Health Insurance
  • Retirement Plans
  • Disability Coverage
  • Paid Time Off
  • Continuing Education & Professional Development Opportunities

Join Boca Recovery Center and make a meaningful impact through expert, compassionate care in a mission-driven environment focused on recovery and wellness.