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Insurance Case Manager Jobs in Alabama (NOW HIRING)

AltaPointe Health

Stepping Up Case Manager

Sylacauga, AL

$16.25 - $21/hr

Represents the needs of the persons admitted into the "Stepping Up" program and insures quality ... Develops case management service plan. (Examples of tasks: consult with referral source; assist ...

AltaPointe Health

Stepping Up Case Manager

Sylacauga, AL · On-site

$16.25 - $21/hr

Represents the needs of the persons admitted into the "Stepping Up" program and insures quality ... Develops case management service plan. (Examples of tasks: consult with referral source; assist ...

Carastar Health

Case Manager-Adult

Montgomery, AL · On-site

$29K - $44K/yr

TITLE: Adult Case Manager- Montgomery County Stepping Up Program CLASSIFICATION: Mental Health ... insurance carrier. Must maintain at least liability coverage on personal vehicles.

Carastar Health

Case Manager-Adult

Montgomery, AL · On-site

$29K - $44K/yr

TITLE: Adult Case Manager- Montgomery County Stepping Up Program CLASSIFICATION: Mental Health ... insurance carrier. Must maintain at least liability coverage on personal vehicles.

SARCOA

Social Service Case Manager

Dothan, AL · On-site

$21.45/hr

Social Service Case Manager ID: 1050 Location: Dothan, Alabama Department: Home and Community ... Reliable transportation, valid driver's license, and current auto insurance. Why Work with SARCOA?

Prime Healthcare

RN Case Manager

Gadsden, AL · On-site

... insurance and healthcare systems. Essential Duties and Responsibilities (includes, but not limited to): * Patient Assessment: evaluate patients' medical, psychosocial, and discharge needs upon ...

Prime Healthcare

RN Case Manager

Gadsden, AL · On-site

An RN Case Manager will oversee and coordinate patient care from admission through discharge to ... patients navigate insurance and healthcare systems. Responsibilities Essential Duties and ...

WELLSTONE

AMCT Case Manager

Cullman, AL

: Adult Mobile Crisis Team Case Managers work closely with our Cullman County First Responders, First ... Personal Automobile Liability Insurance minimum amounts allowed by state We are compassionate ...

Prime Healthcare

RN Case Manager

Gadsden, AL · On-site

An RN Case Manager will oversee and coordinate patient care from admission through discharge to ... patients navigate insurance and healthcare systems. Responsibilities Essential Duties and ...

SARCOA

Social Service Case Manager

Dothan, AL · On-site

$21.45/hr

As a Case Manager, you will play a critical role in the lives of the people we serve by providing ... Reliable transportation, valid driver's license, and current auto insurance. Why Work with SARCOA?

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Alabama

Insurance Case Manager information

See Alabama salary details

$29.5K

$46.1K

$67.1K

How much do insurance case manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for insurance case manager in Alabama is $46,082.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,300.00 and $53,500.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
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What job categories do people searching Insurance Case Manager jobs in Alabama look for?

The top searched job categories for Insurance Case Manager jobs in Alabama are:

What cities in Alabama are hiring for Insurance Case Manager jobs?

Cities in Alabama with the most Insurance Case Manager job openings:

Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Alabama as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $46,082 per year, or $22.2 per hour.

Adult Case Manager

Phenix City, AL

Integrea Community Mental Health Systems
See more jobs at Integrea Community Mental Health Systemsexternal

Full-time

Medical, Dental, Vision, Retirement

Re-posted 4 days ago

Job description

At Integrea Community Mental Health System, you’re not just joining a workplace—you’re joining a missiondriven team that cares deeply about its consumers, its community, and each other. We invest in our employees with comprehensive benefits—including Blue Cross/Blue Shield health and dental, vision and supplemental insurance options, and the security of participating in the Retirement Systems of Alabama (RSA).

Position Summary:

We are seeking a dedicated and compassionate Case Manager to join our behavioral health team, providing comprehensive case management services to individuals with Serious Mental Illnesses (SMI). The Case Manager will support consumers in achieving greater independence and improved quality of life by coordinating care, advocating for services, and ensuring ongoing access to necessary resources.

Key Responsibilities:

  • Provide direct case management services to individuals diagnosed with SMI, including assessment, service planning, referral, linkage, monitoring, and advocacy.
  • Develop and implement individualized service plans in collaboration with consumers, families, and interdisciplinary teams.
  • Assist clients in accessing mental health, medical, housing, employment, educational, and social support services.
  • Conduct home visits, community outreach, and transport clients to appointments and community resources as needed.
  • Monitor consumer progress and update service plans accordingly.
  • Maintain accurate and timely documentation in compliance with agency and regulatory standards.
  • Participate in multidisciplinary team meetings, supervision, and case reviews.
  • Ensure coordination of care across service systems to support holistic client wellness.

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