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Insurance Case Manager Jobs in Huntsville, AL (NOW HIRING)

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Insurance Case Manager information

See Huntsville, AL salary details

$31K

$48.5K

$70.5K

How much do insurance case manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for insurance case manager in Huntsville, AL is $48,468.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $56,200.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
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Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Huntsville, AL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,468 per year, or $23.3 per hour.

CompOne Case Mgr Admin Asst

Huntsville, AL

Huntsville Hospital Health System
Hospitals

6.2

Company rating: 6.2 out of 10

Based on 208 frontline employees who took The Breakroom Quiz

697th of 895 rated healthcare providers

People enjoy working here

Recommended by students

Respectful managers

Learn more about Huntsville Hospital Health Systemexternal

$16.25 - $21.50/hr

Full-time

Re-posted 10 days ago

Job description

Overview

Acts as collaborative member of the Comp1One team in providing continuity and quality patient care. Assesses and provides appropriate intervention/assistance for the problems that injured workers, employers, and insurance clients experience related to the workers' compensation injury. Also provides monitoring, counseling, and supportive functions as needed to assist the Field Case Management team under the direction of the Comp1One Department Manager. Also acts as lead person to assist in the overall Medical management objectives of the Comp1One program, including processing of reports, computer records and invoicing as needed.

Qualifications

Education/Licensure/Certifications

High School graduate or GED required. 

Graduate of accredited Licensed Practical Nursing (LPN) program preferred.

Completion of Certified Medical Assistant program preferred.

College degree preferred.

Experience

Experience required in workers' compensation injury management, including case coordination, scheduling, referrals, etc. 

Experience working directly with case managers, workers' compensation insurance, or in industrial settings/employers a plus. 

Will consider LPN with current license or equivalent in experience.

Additional Skills/Abilities

Must have excellent communication skills with the ability to work in a fast paced environment requiring prioritizing and changing tasks frequently and quickly.

Must be proficient in use of computer, to include word processing, spreadsheet, and database applications and have the ability to work successfully with computer programs designed for CompOne.

Must have knowledge of proper business communication fundamentals. 

Bilingual preferred

Employment Type: OTHER

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