1

Insurance Case Manager Jobs in Gadsden, AL (NOW HIRING)

Case Manager

Gadsden, AL · On-site

$17 - $21.75/hr

The case manager will provide supportive services to women or men in residential substance use ... Benefits : Benefits are excellent including health insurance with dental, retirement, paid ...

... insurance and healthcare systems. Essential Duties and Responsibilities (includes, but not limited to): * Patient Assessment: evaluate patients' medical, psychosocial, and discharge needs upon ...

An RN Case Manager will oversee and coordinate patient care from admission through discharge to ... patients navigate insurance and healthcare systems. Responsibilities Essential Duties and ...

next page

Showing results 1-20

Insurance Case Manager information

See Gadsden, AL salary details

$26.5K

$41.5K

$60.4K

How much do insurance case manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for insurance case manager in Gadsden, AL is $41,526.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,900.00 and $48,200.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
What job categories do people searching Insurance Case Manager jobs in Gadsden, AL look for? The top searched job categories for Insurance Case Manager jobs in Gadsden, AL are:
What cities near Gadsden, AL are hiring for Insurance Case Manager jobs? Cities near Gadsden, AL with the most Insurance Case Manager job openings:
Infographic showing various Insurance Case Manager job openings in Gadsden, AL as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $41,526 per year, or $20 per hour.

$17 - $21.75/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 21 days ago


Job description

Description
Position Summary:
The case manager will provide supportive services to women or men in residential substance use disorder treatment.
Primary Responsibilities:
-Help to link and transport program participants to medical appointments, social service appointments, grocery shopping, etc.; help clients apply for supportive services such as food stamps, rental assistance, utility assistance, etc.; teach basic living skills classes; help
clients transition to transitional housing, recovery housing and/or permanent housing; and document services in a timely and accurate manner
Knowledge, Skills and Abilities:
-Excellent writing, communication, organizational and time management skills with knowledge of English grammar, spelling, and punctuation.
-Experience with Microsoft Office (Word, Excel).
-Exceptional interpersonal skills to relate with clients, participants and resource providers.
-Ability to manage multiple tasks and priorities.
Requirements
Qualifications:
-Bachelor's Degree in behavioral health, social services or relevant lived experience required.
-Experience providing supportive services a plus
-Must apply to be certified as a case manager by the Alabama Department of Mental Health within 30 days of employment
-ADMH certificate for Case Management Services, preferred
-Must have a current Driver's License and a good driving record
Travel:
Travel may be required daily or on an occasional basis; must be willing to use and have your own personal transportation; mileage reimbursement for personal use of vehicle is included; when needed, will drive the agency's van.
Benefits:
Benefits are excellent including health insurance with dental, retirement, paid vacations and paid sick leave.