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Insurance Case Manager Jobs in Florence, AL (NOW HIRING)

DaVita

Registered Nurse RN Case Manager

Florence, AL · Hybrid

It is hybrid position and requires the RN Case Manager to be in the field 2-3 days per week in an ... of insurance coverage required * Basic computer skills and proficiency in MS Word and Outlook ...

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Insurance Case Manager information

See Florence, AL salary details

$29.2K

$45.6K

$66.4K

How much do insurance case manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for insurance case manager in Florence, AL is $45,634.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $53,000.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What job categories do people searching Insurance Case Manager jobs in Florence, AL look for? The top searched job categories for Insurance Case Manager jobs in Florence, AL are:
What cities near Florence, AL are hiring for Insurance Case Manager jobs? Cities near Florence, AL with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Florence, AL as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $45,634 per year, or $21.9 per hour.

Case Manager, Registered Nurse PRN

Lifepoint Health

Florence, AL • On-site

$10/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

LifePoint Health rating

6.0

Company rating: 6.0 out of 10

Based on 271 frontline employees who took The Breakroom Quiz

748th of 887 rated healthcare providers

Job description


Registered Nurse (RN) - Case Manager- Days
Schedule: PRN, Day Shift
Your experience matters
North Alabama Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Registered Nurse (RN) Case Manager joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
More about our team
Monitors and manages patient care to promote continuity of care, optimal outcomes, patient satisfaction, cost efficiency, and regulatory compliance. Collaborates with the multidisciplinary team, payors, and community resources; leads discharge planning and utilization review activities. Reports to the Director or Manager of Department.
How you'll contribute
A Registered Nurse (RN) who excels in this role:
  • Consults regularly with nursing staff and the multidisciplinary team to evaluate patient status and appropriateness of care, including admission, length of stay, transfers, and discharge.
  • Monitors patient and family satisfaction; responds to questions and complaints from patients, families, and payors.
  • Leads and coordinates discharge planning, including patient transfers to other facilities and referrals to community resources; provides discharge education.
  • Performs chart reviews to identify and address issues related to service delivery, patient outcomes and satisfaction, compliance, cost, and reimbursement.
  • Communicates effectively with providers, payors, and ancillary services to remove barriers and ensure timely care progression.
  • Accurately documents case management activities, plans, and outcomes.
  • Participates in performance improvement and required continuing education.
  • Supports department operations by working alternate shifts/units as needed; may be assigned on-call.
  • Performs other duties as assigned.

Schedule: PRN - Day Shift- 8:00am- 4:00pm
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
  • Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
  • Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
  • Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
  • Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
  • Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for
Applicants should have a current Alabama or compact state Registered Nurse license and possess an associate's degree from an accredited nursing school. Additional requirements include:
- American Heart Association (AHA) Basic Life Support certification is required within 30 days of hire.
- AHA ACLS and PALS are required within six months of hire.
- One year of experience preferred
- Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
More about North Alabama Medical Center
North Alabama Medical Center is a 263-bed facility offering the community's only open-heart surgery site, a complete line of women's and children's services and a complete line of medical and imaging services. We are a Certified Chest Pain center and recognized as a Primary Stroke Center of Excellence by the American Heart/American Stroke Association. North Alabama Medical Center's 24-hour emergency department serves as the primary referral center for major trauma cases in Northwest Alabama.
EEOC Statement
"North Alabama Medical Center is an Equal Opportunity Employer. North Alabama Medical Center is committed to Equal Employment Opportunity for all applicants and employees

What LifePoint Health employees say

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Hours and flexibility

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About LifePoint Health

Sourced by ZipRecruiter

Lifepoint Health serves patients, clinicians, communities and partners across the healthcare continuum. Our diversified healthcare delivery network extends from coast to coast, consisting of community hospitals, rehabilitation and behavioral health hospitals, and additional sites of care.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Brentwood, TN, US

Year founded

1999

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