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Insurance Case Manager Jobs in Alabama (NOW HIRING)

Life Insurance Operations Opportunity in Financial Services Case Manager, Disability Insurance (Highland Capital Brokerage) Location(s): All Locations/Remote Role Type: Full time Salary: $55,000 ...

Current Employees and Contractors Apply HereOsaic Careers Life Insurance Operations Opportunity in Financial Services Case Manager, Disability Insurance (Highland Capital Brokerage) Location(s): All ...

Case Manager

Montgomery, AL · On-site

$43K - $53K/yr

Personal Injury Case Manager Overview We are seeking an experienced, detail-oriented Personal ... Serve as primary point of contact for clients, medical providers, and insurance companies. * Draft ...

Case Manager

Birmingham, AL · On-site

$18.75 - $24.25/hr

Interact with insurance carriers and healthcare providers to secure records and account balances * Work directly with multiple coworkers involved in the management and support of case files

Case Manager

Birmingham, AL · On-site

$18.75 - $24.25/hr

Interact with insurance carriers and healthcare providers to secure records and account balances * Work directly with multiple coworkers involved in the management and support of case files

Case Manager

Birmingham, AL · On-site

$18.75 - $24.25/hr

Interact with insurance carriers and healthcare providers to secure records and account balances * Work directly with multiple coworkers involved in the management and support of case files

Case Manager

Roanoke, AL · On-site

$18 - $23/hr

Case managers travel to wherever consumers reside, whether that is at home, boarding homes, or ... Valid state issued driver's license and proof of current liability insurance; at least 23 years of ...

Case Manager

Roanoke, AL · On-site

$18 - $23/hr

Case Managers assist with monitoring consumer's well-being including needs in the areas of mental ... Valid state issued driver's license and proof of current liability insurance; at least 23 years of ...

Case Manager

Roanoke, AL · On-site

$18 - $23/hr

Case managers travel to wherever consumers reside, whether that is at home, boarding homes, or ... Valid state issued driver's license and proof of current liability insurance; at least 23 years of ...

Case Manager

Mobile, AL

$16.25 - $21/hr

The Case Manager is responsible for the assessment of the social, emotional and environmental needs ... Local daytime travel is required via a reliable means of transportation insured following Company ...

Case Manager

Mobile, AL

$16.25 - $21/hr

The Case Manager is responsible for the assessment of the social, emotional and environmental needs ... Local daytime travel is required via a reliable means of transportation insured following Company ...

Case Manager

Mobile, AL · On-site

$16.25 - $21/hr

The Case Manager is responsible for the assessment of the social, emotional and environmental needs ... Local daytime travel is required via a reliable means of transportation insured following Company ...

Case Manager

Huntsville, AL · On-site

$20 - $26/hr

The WellStar / CRC Case Manager provides resources for care, assists the therapeutic team, and ... Company-paid Group Life and AD&D insurance and Long-Term Disability * Licensure reimbursement

Case Manager

Opelika, AL · On-site

$18 - $22/hr

The Case Managers is responsible for creating extraordinary client and family experiences and ... Have a valid driver's license and use of insured automobile.

Case Manager

Birmingham, AL · Hybrid

$18.75 - $24.25/hr

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed ... The Role Job Title - Case Manager Division - Restructuring & Resolution, Financial Lines Group ...

Stepping Up Case Manager

Roanoke, AL · On-site

$18 - $23/hr

Represents the needs of the persons admitted into the "Stepping Up" program and insures quality ... Develops case management service plan. (Examples of tasks: consult with referral source; assist ...

Stepping Up Case Manager

Sylacauga, AL

$16.25 - $21/hr

Represents the needs of the persons admitted into the "Stepping Up" program and insures quality ... Develops case management service plan. (Examples of tasks: consult with referral source; assist ...

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Showing results 1-20

Insurance Case Manager information

See Alabama salary details

$29.5K

$46.1K

$67.1K

How much do insurance case manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for insurance case manager in Alabama is $46,082.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,300.00 and $53,500.00 per year, depending on experience, location, and employer.

What does an Insurance Case Manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an Insurance Case Manager, and why are they important?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What Is an Insurance Case Manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

How does an Insurance Case Manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
What are popular job titles related to Insurance Case Manager jobs in Alabama? For Insurance Case Manager jobs in Alabama, the most frequently searched job titles are:
What cities in Alabama are hiring for Insurance Case Manager jobs? Cities in Alabama with the most Insurance Case Manager job openings:

Case Manager, Disability Insurance

Osaic

Birmingham, AL • On-site, Remote

$55K - $65K/yr

Other

Medical, Dental, Vision, Retirement

Posted 4 days ago


Osaic rating

8.2

Company rating: 8.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

Life Insurance Operations Opportunity in Financial Services Case Manager, Disability Insurance (Highland Capital Brokerage) Location(s): All Locations/Remote Role Type: Full time Salary: $55,000 - $65,000 per year + Sales Incentive Compensation Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more.

To view more details of what you can look forward to, visit our careers page: https://careers.osaic.com/Creative/Benefits. Summary: We currently have an opening for a Case Manager, DI at Highland Capital Brokerage. This position may be a remote position or work in one of our many brick-and-mortar offices throughout the country as a part of a highly collaborative team

Responsible for the case management of DI applications submitted to the Life New Business Team. The team member will be responsible for facilitating timely, accurate and relevant communications. They will serve as a liaison between Agents/FA's, institutional partners, vendors, Highland CapitalVP (VP's), and Life Insurance carriers onboth formal and informal business.

This position requires the analytical ability to successfully combine medical, financial, reinsurance and general life insurance expertise. The mechanics of managing the business include reviewing applications for accuracy and completeness, ordering and managing requirements through policy issue, and managing requirements for placement. Education Requirements: Bachelor's degree preferred in financial services, or related field, H.S

Diploma or GED certificate + Significant Practical experience will be considered Responsibilities: Application Processing: Review Life Applications for completeness and notify Agents/FA's and VP's of missing forms or information needed Verify that telephone/personal history interviews and inspection reports (where needed) have been ordered Review exam and non-medical requirements included with the application in order to determine if risk class applied for is appropriate using Highland tools such as Healthy Analyzer Have an understanding of the financial underwriting, i.e. purpose of coverage, justifying amount applied for in relation to income, financial/insurable interest, affordability etc. Order medical records using carrier field underwriting guides based on available information Responsible for ongoing APS follow-up with approved vendors or doctor's office directly and managing expectations for all parties Reconcile outstanding pending requirements and requests for additional information with Agents, Sales VP and others to set proper expectations, timelines, etc

Order illustrations as needed. Work with our Sales Support team as needed to ensure accuracy of the illustration in conjunction with the signed Application received. Verify riders applied for and if 1035X involved which may necessitate the need for additional requirements Prepare transmittal or cover letter to send both formal and informal applications to carrier(s) Use Paperclip for submitting and storing electronic files Respond to requests for applications as needed Familiar with Referral Model institutional accounts Monitoring and Communication: Maintain correspondence with carriers and vendors by telephone, fax, memo or email Notify Agents/FA's and VP's, of status throughout the process and bring in New Business Management for escalations Form Relationships with carrier underwriters and be the "face" of HCB on behalf of the FA/Agent's and VP's.

Rely on internal underwriters to help negotiate with life insurance carriers on Informal and Formal offers as needed based on impairment Ability to negotiate carrier offers where appropriate to ensure that optimal underwriting class is being received. Ability to explain and "sell" the competitive offer when approved other than applied for Facilitating cases by deciphering the science and make the risk objective more understandable. Work with internal underwriting resources as needed so as to properly position cases.

Shop cases with various carriers to offer alternative solutions if approved other than applied for Evaluate underwriting evidence and provide guidance on cases approved other than applied for. Utilize data management systems per Highland Capital protocol to document and ensure accurate reporting Basic Requirements: Minimum of 3 years' experience in Life Insurance New Business, General Agency or Life Insurance company experience. Industry designations (e.g

FLMI, ALU, CLU, ChFC, CFP, etc.) are a plus. Prior knowledge of medical and/or financial underwriting terminology is a plus. Possess time management and organizational skills

Technical Skills: Proficient with Microsoft Word, Excel, Outlook, and ability to work effectively within multiple web browsers and learn new technology as needed. Utilize web-based agency management system to track case activity, or preferably hands on experience with iPipeline suite of products including Agency Integrator Utilize web-based document management system to organize, manage and securely transmit applications and all case related documents to our carrier partners using Paper Clip Utilize data management systems per Highland Capital protocols to ensure accurate reporting. Intermediate level Business writing skills Soft Skills: Good communication skills - written and verbal.

Strong sense of customer service Able to work pro-actively for best results. Strong sense of accountability and follow-up Able to work well with others as team. Able to work in a fast-paced environment and adapt to change.

Able to work efficiently in a virtual team environment. Ability to multi-task effectively Concentration despite interruption Detail oriented Should be able to maintain high degree of confidentiality. Equal Opportunity Employer Osaic is an equal opportunity employer.

We celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law. Eligibility Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Osaic. Unqualified Applications Osaic does not consider applications from candidates who do not meet the minimum qualifications stated in the job posting.

Recruiting Agencies Osaic only accepts candidates from contracted recruiting firms and only for searches approved prior to submissions. Fees will not be paid for unsolicited submissions. Apply.


About Osaic

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Phoenix, AZ, US

Year founded

2016