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Insurance Associate Jobs in Ohio (NOW HIRING)

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Insurance Associate information

See Ohio salary details

$24.7K

$63.8K

$137.4K

How much do insurance associate jobs pay per year?

As of Aug 27, 2026, the average yearly pay for insurance associate in Ohio is $63,804.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,200.00 and $74,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance associate?

To thrive as an Insurance Associate, you need a solid understanding of insurance products, policy administration, and basic financial principles, typically backed by a relevant degree or prior experience in insurance or customer service. Familiarity with insurance management software, CRM systems, and sometimes state insurance licensing is often required. Strong interpersonal communication, attention to detail, and problem-solving skills help you excel in client interactions and policy management. These skills ensure accurate policy processing, regulatory compliance, and high-quality customer service in a competitive industry.

What are some common challenges insurance associates face when assisting clients, and how can these be managed effectively?

Insurance Associates often encounter challenges such as explaining complex policy details to clients, managing a high volume of inquiries, and keeping up with frequent regulatory changes. To manage these, it's helpful to develop strong communication and organizational skills, stay updated through ongoing training, and use digital tools provided by the agency. Collaborating closely with underwriters, claims adjusters, and senior agents can also provide valuable support and insights for handling client needs efficiently.

What is the difference between Insurance Associate vs Insurance Agent?

AspectInsurance AssociateInsurance Agent
CertificationsTypically requires licensing and insurance-related certificationsRequires licensing; may need additional state-specific licenses
Work EnvironmentOffice-based, supporting insurance sales and customer serviceField-based, meeting clients and selling policies
Employer & Industry UsageCommon in insurance companies and agencies for support rolesIndependent or agency-based sales roles in insurance industry
Primary FocusSupporting insurance operations, customer service, and policy processingSelling insurance policies and acquiring new clients

Insurance Associates typically support insurance operations and customer service within companies, requiring relevant licenses. Insurance Agents focus on selling policies directly to clients and often work in the field. Both roles require licensing, but their primary functions and work environments differ.

What is the role of an insurance associate?

An insurance associate assists clients with insurance policies, provides quotes, processes claims, and explains coverage options. They often work in insurance agencies or companies, requiring strong communication skills and knowledge of insurance products.

What are the most commonly searched types of Insurance jobs in Ohio?

The most popular types of Insurance jobs in Ohio are:

What are popular job titles related to Insurance Associate jobs in Ohio?

For Insurance Associate jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Insurance Associate jobs in Ohio look for?

The top searched job categories for Insurance Associate jobs in Ohio are:

What cities in Ohio are hiring for Insurance Associate jobs?

Cities in Ohio with the most Insurance Associate job openings:

Insurance Associate jobs near you
Infographic showing various Insurance Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 22% Part Time, and 8% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $63,804 per year, or $30.7 per hour.

Insurance Operations Associate II - National Interstate Insurance Company

Richfield, OH • On-site

Engage! Cleveland
Non-Profits • 1 - 10 employees
Learn more about Engage! Clevelandexternal

Other

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Insurance Operations Associate II – National Interstate Insurance Company

Insurance Operations Associate II – National Interstate Insurance Company

Headquartered in Richfield, Ohio, Vanliner Insurance Company is a member of Great American Insurance Group. For over 30 years, Vanliner has grown to become the country's top insurance provider for the moving and storage, parcel and home delivery industries. Our mission since day one, has been to provide first-class insurance products and unparalleled customer service to all of our customers. Our success is driven by the expertise, innovation and commitment to customer service that our employees provide. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Founded in 1978 by movers and for movers, Vanliner Insurance Company has grown to become the country's top insurance provider for the moving and storage, last mile and home delivery industries.

Vanliner is looking for an Insurance Operations Associate to join their team. The position will work a hybrid schedule out of the Richfield, OH office.

Vanliner's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs.

Essential Job Functions and Responsibilities

  • Participates in examining and processing new insurance policies, renewals, endorsements, and cancellations using various systems.
  • Enters or loads data into appropriate systems and researches and resolves data errors.
  • Generates and distributes policy documents, certificates of insurance, and other related materials.
  • Organizes, prepares, and updates reports. Participates in determining and adjusting billing status as needed.
  • Participates in identifying opportunities to streamline procedures, enhance efficiency, and reduce costs.
  • Performs other duties as assigned.

Job Requirements

Education: High School Diploma (Associate degree preferred)

Experience: Generally, a minimum of 3 years of experience in insurance operations or customer service. Completion of or continuing progress toward a professional designation preferred, such as Property/Casualty Insurance license.

Scope of Job/Qualifications: Working knowledge of local, state, and federal insurance-related policies. Strong analytical and organizational abilities with a focus on prioritization. Working knowledge of insurance data processing systems. Excellent interpersonal and communication skills.

Company: NIIC National Interstate Insurance Company

Benefits: We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.

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