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Insurance Assistant Jobs in Toronto, ON (NOW HIRING)

Wing Assistant

Website Manager

Toronto, ON · Remote

CA$110K - CA$135K/yr

About Us Wing Assistant is one of the world's largest virtual talent companies. We are a venture ... Off- Health Insurance - High autonomy, low bureaucracy - Fast-track to leadership for high ...

Wing Assistant

Web Presence Specialist

Toronto, ON · Remote

CA$110K - CA$135K/yr

About Us Wing Assistant is one of the world's largest virtual talent companies. We are a venture ... Off- Health Insurance - High autonomy, low bureaucracy - Fast-track to leadership for high ...

Globe Life Insurance

Be Seen First

Entry Level Insurance Sales Representative (100% Remote)

Toronto, ON · Remote

CA$60K - CA$80K/yr

Understand each client's needs and provide appropriate solutions * Assist eligible clients with the ... Licensed insurance agents seeking a new opportunity * Individuals with customer service ...

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Insurance Assistant information

See Toronto, ON salary details

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How much do insurance assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for insurance assistant in Toronto, ON is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.
More about Insurance Assistant jobs
What are the most commonly searched types of Insurance jobs in Toronto, ON? The most popular types of Insurance jobs in Toronto, ON are:
What job categories do people searching Insurance Assistant jobs in Toronto, ON look for? The top searched job categories for Insurance Assistant jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Insurance Assistant jobs? Cities near Toronto, ON with the most Insurance Assistant job openings:
Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 58% Full Time, 37% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,261 per year, or $17 per hour.

Insurance Account Representative

Maz Mazinani - Desjardins Agent Intern

Toronto, ON

CA$41K - CA$62K/yr

Full-time, Contractor

Re-posted yesterday

Job description

Insurance Account Representative – Desjardins Agent Team Member

Location: Liberty Village (Toronto)

Type: Full Time

Position Overview:

We are launching a brand-new insurance agency in the heart of Liberty Village and are looking for ambitious, customer-focused professionals who want to be part of something exciting from the very beginning. This is a unique opportunity to join a growing team where your contributions will directly impact the success of the agency. If you're motivated to build a career with unlimited growth potential, helping people, enjoy building relationships, and want a career with unlimited earning potential, we'd love to meet you. Whether you have insurance experience or are looking to start a new career, we provide the training, coaching, and support you need to succeed. Successful candidates will begin their employment through our corporate training program. During this period, you will receive comprehensive training in insurance sales, customer service, and agency operations. If required, you will receive support in obtaining your Ontario insurance licence, beginning with the OTL and progressing to the LLQP if applicable.

Responsibilities:

  • Develop new business by building relationships within the community.
  • Generate leads through networking, referrals, outbound calling, and marketing initiatives.
  • Schedule appointments with prospective clients.
  • Conduct insurance needs analyses and recommend appropriate insurance solutions.
  • Prepare quotes for Auto, Home, Life, and Business Insurance products.
  • Follow up with prospects and maintain an active sales pipeline.
  • Provide exceptional customer service to new and existing clients.
  • Assist clients with policy changes, renewals, billing inquiries, and claims support.
  • Build long-term relationships through regular client contact and annual policy reviews.
  • Achieve individual sales goals while contributing to the overall success of the agency.
  • Maintain accurate client records and comply with industry standards and regulatory requirements.

Requirements:

  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Eager to learn, grow professionally, and build a long-term career in the insurance industry
  • Highly motivated and goal-oriented
  • Successful track record of meeting sales goals/quotas preferred
  • Ability to make presentations to potential customers
  • Proactive in problem-solving
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • Dedicated to customer service
  • Comfortable working in a fast-paced environment.
  • Able to work independently while contributing to a team.
  • Property & Casualty license (preferred/must be able to obtain)

You will be hired to work at The Personal Insurance Company (“The Personal”) for a period of up to 90 days to allow you to complete training and licensing. If training and licensing are successfully completed, you will be considered for employment with an independent contractor Desjardins Agent.

We welcome applications from people with disabilities. Accommodations are available upon request for applicants in all aspects of the recruitment process.