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Insurance Assistant Jobs in Toronto, ON (NOW HIRING)

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Insurance Administrator

Brampton, ON · On-site

CA$1.5K - CA$2.5K/mo

Insurance Administrator We are looking for a motivated and detail-oriented Insurance Administrator ... * Assist brokers with day-to-day servicing and administrative tasks * Ensure files and ...

Verdant Insurance

P&C Insurance Producer

Markham, ON · Remote

CA$45K - CA$100K/yr

... to better assist you. Why Verdant? We offer more than just "Peace of Mind" * Humility ... We prioritize your insurance needs from explaining insurance coverage and making policy changes, to ...

NFP Corp

Client Assistant, Business Insurance

Oshawa, ON · On-site

CA$43K - CA$58K/yr

About the Role We're looking for a Client Assistant/Account Administrator to serve as an integral ... Prepare binders, motor vehicle liability cards and certificates of insurance * Prepare client ...

NFP Corp

Client Assistant, Business Insurance

Thornhill, ON · On-site

CA$43K - CA$58K/yr

About the Role We're looking for a Client Assistant/Account Administrator to serve as an integral ... Prepare binders, motor vehicle liability cards and certificates of insurance * Prepare client ...

NFP Corp

Client Assistant, Business Insurance

Thornhill, ON · On-site

CA$43K - CA$58K/yr

About the Role We're looking for a Client Assistant/Account Administrator to serve as an integral ... Prepare binders, motor vehicle liability cards and certificates of insurance * Prepare client ...

NFP Corp

Client Assistant, Business Insurance

Newmarket, ON · On-site

CA$43K - CA$58K/yr

About the Role We're looking for a Client Assistant/Account Administrator to serve as an integral ... Prepare binders, motor vehicle liability cards and certificates of insurance * Prepare client ...

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All JobsInsurance JobsInsurance Assistant JobsInsurance Assistant Jobs in Toronto, ON

Insurance Assistant information

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How much do insurance assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for insurance assistant in Toronto, ON is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs

What are the most commonly searched types of Insurance jobs in Toronto, ON?

The most popular types of Insurance jobs in Toronto, ON are:

What job categories do people searching Insurance Assistant jobs in Toronto, ON look for?

The top searched job categories for Insurance Assistant jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Insurance Assistant jobs?

Cities near Toronto, ON with the most Insurance Assistant job openings:

Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $35,261 per year, or $17 per hour.

Insurance Administrative Assistant

Kevin D'Souza Insurance Agency

Mississauga, ON • On-site

CA$38K - CA$45K/yr

Full-time

Re-posted 27 days ago

Job description

Are you outgoing and customer-focused? Are you excited to help customers reach their insurance needs? 
 
If you answered yes to these questions, working for an insurance agent may be the career for you! 
 We’re looking for a motivated, customer service and billings specialist who has a passion for the insurance industry.  We are looking for an efficient, confident and organized individual to help manage the day-to-day operations of the office.  Our goal is to build up strong relationships and increase our professional reputation. Looking for a full-time job that provides meaningful work and competitive compensation? Consider a position in our office. 
 
Responsibilities
  • Being an ambassador for the office while providing prompt, accurate and friendly customer service. Service can include responding to inquiries regarding billing clarification, claim submissions and general inquiries
  • Assist in billing calls- resolve billing issues, clarify charges on accounts and assist with billing payments. 
  • Support the agency team in their daily activities through fielding of leads, quote follow-ups, status of policy updates-including understanding of customer inquiry and transferring request to the appropriate and qualified team member
  • Be an active listener who can show empathy and patience for customers while identifying opportunities for additional sales and products
  • Multitask efficiently using several windows and company specific software applications simultaneously to verify customer information, resolve issues and provide proper resolution
  • Work with the agent to establish and meet marketing and social media goals.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and everyday 
Qualifications:
  • Property & Casualty license (OTL or RIBO preferred / must be able to obtain)
  • Bilingual – Hindi, Urdu or Punjabi (oral) and English (oral and written)
  • Stellar attendance (IN OFFICE POSITION) and ability to work in association and cooperation with others as part of a team
  • Exceptional customer service and interpersonal phone etiquette skills
  • Strong skills in communication (verbal and written), and comfortable in a technology dependent environment including proficiency with Microsoft office. 
  • Strong understanding of social media/ technology.
  • Self-motivated and results-oriented performer
These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees