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Insurance Assistant Jobs in Riverside, CA (NOW HIRING)

CNA

Executive Assistant

Irvine, CA · On-site

$100K - $125K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... of the insurance industry and the business unit. Education and Experience 1. Some college with ...

AAA

Insurance Service Specialist

Hemet, CA

$20.92 - $23.01/hr

In this role you will assist our members with answering questions, taking payments, counseling, and making changes to their existing Property & Casualty insurance policies. Training: Our ...

AAA

Insurance Service Specialist

Redlands, CA

$20.92 - $23.01/hr

In this role you will assist our members with answering questions, taking payments, counseling, and making changes to their existing Property & Casualty insurance policies. Training: * Our ...

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$14

$21

$30

How much do insurance assistant jobs pay per hour?

As of May 30, 2026, the average hourly pay for insurance assistant in Riverside, CA is $21.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.09 per hour, depending on experience, location, and employer.

What Does an Insurance Assistant Do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an Insurance Assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by Insurance Assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What are Insurance Assistants?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs
What are the most commonly searched types of Insurance jobs in Riverside, CA? The most popular types of Insurance jobs in Riverside, CA are:
What are popular job titles related to Insurance Assistant jobs in Riverside, CA? For Insurance Assistant jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Insurance Assistant jobs in Riverside, CA look for? The top searched job categories for Insurance Assistant jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Insurance Assistant jobs? Cities near Riverside, CA with the most Insurance Assistant job openings:
Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Riverside, CA as of May 2026, with employment types broken down into 63% Full Time, 25% Part Time, and 12% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $44,142 per year, or $21.2 per hour.
Executive Assistant

Executive Assistant

CNA

Irvine, CA • On-site

$100K - $125K/yr

Full-time

Posted 21 days ago

Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
Under broad supervision performs administrative support to senior staff. Interacts with internal senior management and external business partners and resolves issues, which may be sensitive or confidential in nature and of high visibility. This job is reserved for use only by administrative support to senior executive management.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
Coordinates, handles and resolves business unit problems and customer issues independently and proactively escalating as appropriate. Provides outstanding customer service, acting with the appropriate sense of urgency.
Coordinates special projects for senior management, collaborating with others as needed.
Independently composes and distributes correspondence, memos, and other complex documents and reports, which require the use of office technologies and software applications.
Attends meetings, seminars, etc. and records notes or provides information as needed.
Plans, schedules and coordinates meetings, conferences, travel arrangements and maintains the business calendar for the executive.
Assists executive in the coordination of performance reviews, cost center updates and other organizational administration activities.
Processes and submits time entry reports and resolves timekeeping issues with Payroll; may train staff or management on the timekeeping process.
Establishes and maintains official documents and records in appropriate files.
May lead, mentor and train other staff.
Skills, Knowledge and Abilities
1. Exceptional written and verbal communication skills including professional etiquette.
2. Excellent interactive skills with the ability to work independently and proactively.
3. Strong computer skills including Microsoft Office Suite and other business related software systems.
4. Exceptional organizational skills including ability to prioritize and coordinate multiple projects.
5. Strong knowledge of the insurance industry and the business unit.
Education and Experience
1. Some college with course work in Marketing, Business, Accounting, etc. desirable.
2. Typically a minimum five to eight years strong administrative experience.
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In Irvine, CA, the base pay range for Executive Assistant is $100,000 to $125,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $47,000 to $78,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.

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