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Insurance Assistant Jobs in Gilroy, CA (NOW HIRING)

talent4health

INSURANCE CLERK

Salinas, CA · On-site

$1.4K/wk

... Clerical Assistant Job ID 18893153 Job Title INSURANCE CLERK Weekly Pay $1406.64 Shift Details ... Shift 5 Day Rotational Shifts X 8 Hrs Scheduled Hours 40 Job Order Details Start Date 08/17/2026 ...

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Insurance Assistant information

See Gilroy, CA salary details

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How much do insurance assistant jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for insurance assistant in Gilroy, CA is $21.53, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.42 per hour, depending on experience, location, and employer.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs

What are the most commonly searched types of Insurance jobs in Gilroy, CA?

The most popular types of Insurance jobs in Gilroy, CA are:

What cities near Gilroy, CA are hiring for Insurance Assistant jobs?

Cities near Gilroy, CA with the most Insurance Assistant job openings:

Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Gilroy, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $44,777 per year, or $21.5 per hour.

Saratoga Retirement Community - Healthcare Billing Assistant

Transforming Age

Saratoga, CA • On-site

$28 - $36/hr

Full-time

Re-posted 2 days ago

Job description

Location:
Saratoga Retirement Community14500 Fruitvale Ave Building 3000Saratoga CA 95070
Join Our Upscale Retirement Community in Saratoga!
Become a valued part of our vibrant, 5-star, 94-bed Skilled Nursing Facility at Saratoga Retirement Community. We are currently seeking dedicated and compassionate team members to join our supportive and dynamic community!
At Saratoga Retirement Community, we prioritize the well-being of both our residents and staff. We foster a culture of compassion, professional growth, and mutual respect-because when you thrive, so do those in your care!
The pay for this role is between $28-36 per hour DOE. This role will be working on-site, splitting time at these beautiful campuses, approximately 3 days per week at the community in Saratoga, CA and 2 days per week at the community in Napa, CA which may vary based on business need.
Our Administrative Billing Assistants:
  • Ensures all interactions with residents, their families, vendors, and team members are conducted with high professionalism, promoting positive experiences.
  • Supports the maintenance of accounting records and ledgers, ensuring monthly reconciliations and transactions comply with organizational standards and confidentiality requirements.
  • Maintain familiarity with current guidelines for Medicare, Medi-Cal, HMO plans and long term care insurance.
  • Assist as a back-up for Admissions on Pre Authorizations and Verifications of benefits for all insurances/payers. Second check of common working file/ medi-cal upon admission.
  • Complete benefit verifications and authorizations for part B/managed B/outpatient therapies.
  • Run monthly Medi-Cal eligibility verification.
  • Work with residents/families on Medi-Cal redeterminations.
  • Complete necessary Medi-Cal TARs and bed-hold authorizations.
  • Verify and update demographics and census/rates in PCC for new move-ins.
  • Update and Maintain census changes for AL, MC and SNF in PCC.
  • Complete monthly long-term care insurance filings for residents that are paying for that service.
  • Manages accounts and incoming payments in accordance with financial policies, ensuring accurate and timely processing.
  • Sort and distribute incoming mail accordingly.
  • Distributes and manages bills, ensuring efficient banking and deposit procedures. Enters ancillary charges.
  • Offers assistance to residents with billing inquiries, aiding in the resolution of billing concerns.
  • Attend daily stand-up for SNF, weekly PDPM meetings and Monthly triple check.
  • Communicate closely with Transforming Age AR Team to ensure accuracy in PCC and billing and provide necessary information for month end close, monthly billing and payments, and claim follow up and support.
  • Verify resident available days/ verify continued authorizations.
  • Provide support and assistance to NHA and ED as requested.
  • Complete and assist with inputting daily payroll time correction sheets. Process Payroll bi-weekly for skilled. Assemble daily skilled payroll report packets and upload them to shared drive.
  • Input contract hours (Agency/Registry for LNs/CNAs) into On Shift.
  • Run skilled daily payroll reports including but not limited to meal penalties, missed punched and overtime.
  • Promote the Mission, Vision and Values of Transforming Age in all areas of responsibility, and demonstrate commitment to Culture of Excellence and strategic goals.
  • Perform other duties as assigned

What you need to succeed:
  • High school diploma or equivalent.
  • 1 year of billing experience required; experience in SNF billing and accounts receivable a plus.
  • Knowledge of payroll processes and DHPPD.
  • Knowledge of or ability to quickly learn about Medicare, Medi-Cal, HMO plans and LTC.
  • Excellent interpersonal and communication skills, ability to work well with staff and external constituents.
  • Strong organizational skills to capture and share accurate information in a fast-paced environment.
  • Must have a professional attitude and presence, and demonstrate grace and persistence in delicate financial matters.
  • Must have the ability to analyze and balance when to problem solve independently, and when to escalate and reach out for help.
  • Exhibit reliability and extreme trustworthiness in handling sensitive information and transactions.
  • Demonstrate excellent interpersonal and communication skills, collaborating effectively with staff and external stakeholders.
  • Ability to maintain confidential and meticulous records, ensuring accuracy and integrity.
  • Ability to operate as a self-starter, and work independently with little direction.
  • Ability to troubleshoot and critically think through processes and issues.
  • Display exceptional organizational skills and meticulous attention to detail.
  • Proficient in Microsoft Office Suite or related programs, including strong proficiency in Word, Excel, and Outlook is required; proficiency in SharePoint and Teams is preferred.
  • Quickly learn and adapt to other accounting software systems as required.
  • Ability to multitask effectively, managing multiple responsibilities and prioritizing tasks.

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