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Insurance Assistant Jobs in Ontario (NOW HIRING)

People Corporation

Registered Insurance Broker

Hamilton, ON · On-site +1

CA$55K - CA$65K/yr

Use professional knowledge and expertise to assist clients in obtaining personal and/or commercial insurance based on assessed needs * Treat all clients in a fair, professional, and friendly manner

Oracle RMS

Life Insurance Administrator

Concord, ON · On-site

CA$52K - CA$65K/yr

Responsibilities: * Assist with the implementation of new business, including coordinating ... Liaise with insurance carriers and providers to resolve issues and obtain information on behalf of ...

People Corporation

Registered Insurance Broker

Toronto, ON · On-site +1

CA$55K - CA$65K/yr

Use professional knowledge and expertise to assist clients in obtaining personal and/or commercial insurance based on assessed needs * Treat all clients in a fair, professional, and friendly manner

People Corporation

Registered Insurance Broker

Ottawa, ON · On-site +1

CA$55K - CA$65K/yr

Use professional knowledge and expertise to assist clients in obtaining personal and/or commercial insurance based on assessed needs * Treat all clients in a fair, professional, and friendly manner

People Corporation

Registered Insurance Broker

London, ON · On-site +1

CA$55K - CA$65K/yr

Use professional knowledge and expertise to assist clients in obtaining personal and/or commercial insurance based on assessed needs * Treat all clients in a fair, professional, and friendly manner

HollisWealth

Damage Insurance Agent

Toronto, ON · Hybrid

CA$52K/yr

Damage Insurance Agent (Auto & Home) - Take the Lead with Us Location: Province of Quebec (all ... Someone from our team will be happy to assist you with your needs.

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All JobsInsurance JobsInsurance Assistant JobsInsurance Assistant Jobs in Ontario

Insurance Assistant information

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs

What are the most commonly searched types of Insurance jobs in Ontario?

The most popular types of Insurance jobs in Ontario are:

What are popular job titles related to Insurance Assistant jobs in Ontario?

For Insurance Assistant jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Insurance Assistant jobs in Ontario look for?

The top searched job categories for Insurance Assistant jobs in Ontario are:

What cities in Ontario are hiring for Insurance Assistant jobs?

Cities in Ontario with the most Insurance Assistant job openings:

Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Insurance Broker - RIBO or OTL Licenced

Billyard Insurance Group - Queensway

Toronto, ON • On-site

CA$60K - CA$100K/yr

Full-time

Re-posted 7 days ago

Job description

Billyard Insurance Group - Queensway is looking for a Personal Lines Insurance Brokers to join our company. If you’re results-oriented with a proven history in sales, we encourage you to apply.
Billyard Insurance Group - Queensway is attracting top insurance professionals and providing them with innovative technology, tools, and the support required to compete in the fast-changing insurance landscape. We are a rapidly growing insurance brokerage with over 65 locations across Canada. We’re also proud to have been recognized on Insurance Business Canada’s Top Brokerages list for the last two years and named one of Canada’s Top Growing Companies on the Globe and Mail’s Report on Business.

Responsibilities:

· Deliver exceptional sales experience from the first point of contact.

· Manage leads and provide quotes to prospective clients in a timely manner.

· Shop our extensive market options to find the best coverage for the best price.

· Identify cross sell opportunities to assist clients with all their insurance needs.

· Prioritize building a quality book of business and maintain good retention ratios.

· Recommend coverages based on individual customer needs.

· Identify and cater to clients’ changing insurance demands.

· Adhere to underwriting criteria set out by broker partners.

What We Offer

Our commitment is to provide Insurance Brokers with the tools they need to succeed. Here are some of the things that BIG provides to our brokers:

· Opportunity to work for Canada’s fastest organically growing insurance brokerage.

· People-focused company culture.

· Tools & Resources - We’re tech-obsessed and proud of it. Our brokers have access to state-of-the-art tools and resources that are designed to make you work smarter.

· Training & Support - We’re serious about supporting you. Whether it’s new tech, mentorship, marketing, or on-the-job-training, BIG’s head office has everything you need to get growing.

· Quoting System – Our quoters will help you get more qualified leads, improve your writing accuracy and keep you connected to the lead management system so that you can grow your book of business.

· Lead Management – Our custom lead management system will help you connect with your leads, track your progress and boost your efficiency.

· Best of all we have unbeatable market access to help you find the best coverage for your clients at a great price.

Our BIG brokers are the best in business. Does this look like you?

· You Think BIG. Growth & finding ways to challenge yourself to be better is in your DNA.

· You’re resilient, adaptable & embrace change.

· You take care of others and support your colleagues, clients & communities. You’re professional and polite especially in tough situations.

· You have proven sales experience & are looking for an opportunity to take that to the next level.

Qualifications:

· RIBO Licensed to sell insurance in Ontario (preferred); or

· OTL Licensed to sell insurance in Ontario

· 3 years+ experience in insurance sales preferred but less considered if you have great sales numbers!

If you don't meet every single requirement but you're excited by this role, apply anyway! Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At BIG, we are dedicated to building a diverse and inclusive workplace. Whether it is this role, or a similar role - you may just be the right fit, so we encourage you to take the leap!

Please note that all applicants must be legally eligible to work in Canada.