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Insurance Assistant Jobs in Nebraska (NOW HIRING)

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Insurance Analyst II

Lincoln, NE · On-site

$22.25/hr

Updates and maintains checklists for assigned lines. Assist with cross training of other analysts. Do public speaking on lines of insurance assigned. Other duties as assigned within the scope of ...

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$13

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How much do insurance assistant jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for insurance assistant in Nebraska is $19.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $22.02 per hour, depending on experience, location, and employer.

What Does an Insurance Assistant Do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an Insurance Assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by Insurance Assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What are Insurance Assistants?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs
What are the most commonly searched types of Insurance jobs in Nebraska? The most popular types of Insurance jobs in Nebraska are:
What are popular job titles related to Insurance Assistant jobs in Nebraska? For Insurance Assistant jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Insurance Assistant jobs in Nebraska look for? The top searched job categories for Insurance Assistant jobs in Nebraska are:
What cities in Nebraska are hiring for Insurance Assistant jobs? Cities in Nebraska with the most Insurance Assistant job openings:
Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Nebraska as of May 2026, with employment types broken down into 65% Full Time, 25% Part Time, and 10% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $40,342 per year, or $19.4 per hour.

Insurance Client Services Representative

Highstreet Insurance and Financial Services

Lincoln, NE • On-site

$35K - $48.20K/yr

Part-time

Medical, Life, Retirement, PTO

Posted 18 days ago

Job description

Highstreet Insurance & Financial Services, Great Plains is Hiring a Part Time Client Specialist
We're a relationship-driven independent insurance agency looking for an exceptional Insurance Client Services Representative to join our fast-growing team. Our Client Services Representatives play a vital role in ensuring our clients receive the service they need to properly manage their insurance policies. You are the facilitator of positive and effective relationships with our valued clients and insurance carrier staff.
Who we are:
We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. We have a great work-life balance, and we pride ourselves on being community focused and family friendly.
What you'll do:
You'll build relationships in and out of the organization, by providing general agency support and support to the agency's clients. You'll be the first point of contact for clients, handling their day-today questions, and other support services. You will assist in the production of new accounts and the retention of existing accounts and provide prompt, efficient, high-quality service to designated accounts in support of Producer activities.
  1. Responsible for gathering the information and risk management recommendations for the renewal of designated accounts sixty days prior to renewal and for delivering renewal and/or binders for designated account, as needed, within five days of receipt.
  2. Conducts periodic service calls for designated accounts.
  3. Answers agency phone calls, orders supplies, and conducts general office administration.
  4. Maintains a concern for timeliness and completeness when interacting with customers, agency, and company personnel to minimize potential for errors & omissions claims.
  5. Receives phone calls and office visitors requesting quotes.
  6. Actively solicits increases in limits and/or coverages or rounding out accounts through sales to clients at every service contact.
  7. Makes minor policy changes for personal lines coverage as requested by the Agent.
  8. Assists with the everyday flow in the agency including emails, downloads, expiration notices and special projects.
  9. Actively seeks referrals from current client base to solicit for new business prospects; follows up to generate new business using prospect database and automation system.
  10. Accounting and bookkeeping, as instructed by management.
  11. Performs other functions as assigned by management.

What you'll need to succeed:
You have excellent written and verbal communication skills, enjoy striving towards goals, attentive to the detail, flexible to adjust to the needs of the day/client, and are team oriented.
Requirements:
  1. High School Diploma or equivalent
  2. Willing to obtain Property & Casualty license (materials and fees paid by Highstreet)
  3. Excellent communication skills both written and spoken
  4. Proficient in Microsoft Office
  5. High attention to detail
  6. Learn new technology quickly
  7. Flexible
  8. Team oriented

Benefits:
  • PTO
  • Paid Holidays
  • 401k with employer match

About Highstreet Insurance & Financial Services, Great Plains:
Based in Lincoln, Nebraska, Highstreet Insurance & Financial Services, Great Plains is a leading full-service insurance agency providing property and casualty, life and health, employee benefits, and crop products and services. From offices located throughout Nebraska, Highstreet's vast network of specialists provides peace of mind on what matters most and helping our customers protect their legacies.

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