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Insurance Account Manager Jobs in O Fallon, IL (NOW HIRING)

CPG

Account Manager

Saint Louis, MO · On-site

The Account Manager fulfills a support role for the Client Services team while developing their skills toward an Account Director role. As such, this individual reports to the Senior Account Director ...

Accel Entertainment

Account Manager

Collinsville, IL · On-site

Previous account management and/or outside sales experience a plus * 3-5 years of professional ... Medical / Dental / Vision Insurance * Life / AD&D / Hospital Indemnity / Critical Illness ...

Accel Entertainment

Account Manager

Collinsville, IL · On-site

Previous account management and/or outside sales experience a plus * 3-5 years of professional ... Medical / Dental / Vision Insurance * Life / AD&D / Hospital Indemnity / Critical Illness ...

Accel Entertainment

Account Manager

Collinsville, IL · On-site

Previous account management and/or outside sales experience a plus * 3-5 years of professional ... Medical / Dental / Vision Insurance * Life / AD&D / Hospital Indemnity / Critical Illness ...

Lange Company

Account Manager

Saint Louis, MO · On-site

$50K - $80K/yr

Account Manager. St. Louis, MO. At Lange Logistics, we are driven by integrity, dedication, and ambition to deliver business intelligence solutions that work, while continually striving to be better ...

Republic Services

Account Manager

Bridgeton, MO · On-site

The Account Manager is responsible for proactively maintaining and retaining relationships with ... Life insurance and accidental death & dismemberment insurance. Employee and Family Assistance ...

Republic Services

Account Manager

Bridgeton, MO · On-site

The Account Manager is responsible for proactively maintaining and retaining relationships with ... Life insurance and accidental death & dismemberment insurance. Employee and Family Assistance ...

Republic Services

Account Manager

Bridgeton, MO · On-site

The Account Manager is responsible for proactively maintaining and retaining relationships with ... insurance and accidental death & dismemberment insurance. • Employee and Family Assistance ...

Monument Consulting

Account Manager

Saint Louis, MO · On-site

Account Manager Position Summary The Account Manager (AM) will be responsible for daily requisition management and facilitating contingent labor fills for Staff Augmentation and Statement of Work for ...

Monument Consulting

Account Manager

Saint Louis, MO

Account Manager Position Summary The Account Manager (AM) will be responsible for daily requisition management and facilitating contingent labor fills for Staff Augmentation and Statement of Work for ...

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All JobsInsurance Account JobsInsurance Account Manager JobsInsurance Account Manager Jobs in O Fallon, IL

Insurance Account Manager information

See O Fallon, IL salary details

$24.7K

$49.1K

$71.4K

How much do insurance account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for insurance account manager in O Fallon, IL is $49,059.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $55,000.00 per year, depending on experience, location, and employer.

Is being an insurance account manager hard?

Being an insurance account manager can be challenging as it requires strong communication, customer service skills, and knowledge of insurance policies. The role often involves managing client accounts, handling claims, and meeting sales targets, which can be demanding but manageable with experience and proper training.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use customer relationship management (CRM) tools to maintain client records. Strong communication and knowledge of insurance policies are essential for this role.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.
More about Insurance Account Manager jobs
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What cities near O Fallon, IL are hiring for Insurance Account Manager jobs? Cities near O Fallon, IL with the most Insurance Account Manager job openings:
Insurance Account Manager jobs near you

Account Manager

CPG

Saint Louis, MO • On-site

Full-time

Re-posted 5 days ago

Job description

CPG Agency is a highly regarded experiential agency with an outstanding portfolio of Fortune 500 accounts, including SONIC, Ulta Beauty, Penn Life, Jimmy John's, and many others. We specialize in corporate communications and events, helping our clients succeed in all areas of the employee and franchisee lifecycle: recruitment, onboarding, training, recognition, and celebration. In our 41st year, CPG creates award-winning work in an environment of collaboration, strategic thinking, and growth.
The Account Manager fulfills a support role for the Client Services team while developing their skills toward an Account Director role. As such, this individual reports to the Senior Account Director and assists the Client Services team on larger client relationships while managing a small portfolio of mid-level accounts. The Account Manager will work independently, managing smaller accounts in addition to supporting individual components of larger accounts under the supervision of an Account Director. The components could include drafting meeting agendas and notes, assisting with the development of contracts and scope of work documents, participating in planning calls and meetings, etc. As the account owner on smaller accounts, the Account Manager contributes to the overall success of the client relationship and identifies growth opportunities.
Excellent communication and project management skills, strong customer service and personal initiative are keys to success in this role since it requires managing a portfolio of work and extensive client/team interaction. An understanding of agency offerings, processes and challenges is helpful. Previous high-level customer service experience is a must.
Roles and Responsibilities: Success in this position requires a blend of the following roles and responsibilities:
  • Customer Service/Client Ownership
  • Client Profitability
  • Financial Management
  • Project Management

Customer Service/Client Ownership
  • Prioritize and execute multiple tasks efficiently without compromising on quality or timeliness.
  • Educate and maintain knowledge of the client's business and objectives.
  • Manage expectations internally and externally.
  • Assist with the facilitation of client meetings as appropriate.
  • Guide clients through CPG processes, especially staffing, financial, etc.
  • Attend onsite functions, when possible, to continue building client relationships.
  • Identify problems or concerns and address with clients and/or team members.
  • Assist with the facilitation of project debriefs, internally and externally.
  • Offer support to event and engagement producers as they execute programs and events (attend meetings, review deliverables for accuracy and relevance, assist in securing resources as needed, etc.)
  • Present work to clients as appropriate.
  • Analyze project/program effectiveness for continuous learning and improvement.

Client Profitability
  • Manage project profitability.
  • Review budgets and financial statements.
  • Contribute to the budgeting process.

Financial Management
  • Review producer's scope of work and create/deliver the resulting contract to client.
  • Negotiate pricing with clients when necessary.
  • Create and deliver budget summaries, invoices, change orders, etc.

Project Management
  • Collaborate with all internal departments.
  • Follow the CPG pre-production process and guide other team members.
  • Maintain detailed schedules and manage tasks between multiple departments.
  • Participate in meetings and brainstorms for current clients and potential new clients.
  • Maintain quality control on new business proposals.
  • Perform research and competitive analysis of the client's industry.
  • Become a super-user with CPG's project management tool (Workamajig) and CRM system (HubSPot).

Skills/Requirements: The core skills, abilities, and knowledge key to success in this position include:
  • Driven and motivated to take initiative when assigned projects/tasks to steward them from conception to successful completion.
  • A minimum of 2-5 years of agency or agency-like experience in a client-facing role.
  • High standards of quality, efficiency and effectiveness (high performance).
  • Excellent communication skills (oral and writing).
  • Lead meetings - both internal and external
  • Ability to work well with all levels of internal personnel, outside clients and vendors.
  • Adaptability, flexibility and problem solving.
  • Confidence and positivity
  • Ability to work and thrive in a fast-paced, dynamic environment, under tight deadlines.
  • Bachelor's degree or above, preferably in Marketing, Advertising or PR
  • Ability to travel and work flexible hours.

This is a full-time salaried position. Our downtown Saint Louis office currently operates on a hybrid schedule with three days in office and two days working from home.
At CPG, we believe that a diverse, equitable, and inclusive workplace is essential to our success. We are committed to creating an environment where all individuals feel valued, respected, and empowered to bring their unique perspectives and experiences to the table. Our dedication to diversity, equity, and inclusion extends to all aspects of our business, from hiring and career development to community engagement and business practices. Join us in our mission to build a more inclusive and equitable workplace, where everyone has the opportunity to thrive.
CPG is an Equal Opportunity Employer.

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