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Insurance Account Manager Jobs in Decatur, GA (NOW HIRING)

Aon

Insurance Account Manager II

Atlanta, GA · Hybrid

Aon is seeking an Insurance Account Manager II to join our Commercial Lines team in Atlanta, GA This hybrid role is an exciting opportunity for a client-focused insurance professional who thrives in ...

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Insurance Account Manager information

See Decatur, GA salary details

$25.9K

$51.3K

$74.7K

How much do insurance account manager jobs pay per year?

As of May 29, 2026, the average yearly pay for insurance account manager in Decatur, GA is $51,348.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $57,600.00 per year, depending on experience, location, and employer.

What Is an Insurance Account Manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

What are the key skills and qualifications needed to thrive as an Insurance Account Manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

How does an Insurance Account Manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.

What are Insurance Account Managers?

Insurance Account Managers are professionals who serve as the main point of contact between insurance companies and their clients. They manage client accounts, provide advice on insurance policies, and ensure clients' coverage needs are met. Their role often involves renewing policies, handling claims, and identifying opportunities to offer additional products or services. Strong communication and customer service skills are essential for success in this position.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

More about Insurance Account Manager jobs
What are the most commonly searched types of Insurance Account jobs in Decatur, GA? The most popular types of Insurance Account jobs in Decatur, GA are:
What job categories do people searching Insurance Account Manager jobs in Decatur, GA look for? The top searched job categories for Insurance Account Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Insurance Account Manager jobs? Cities near Decatur, GA with the most Insurance Account Manager job openings:
Insurance Account Manager jobs near you
Infographic showing various Insurance Account Manager job openings in Decatur, GA as of May 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 75% In-person, 15% Hybrid, and 10% Remote job distribution, with an average salary of $51,348 per year, or $24.7 per hour.

Insurance Account Manager

Sherrill Insurance Agency

Atlanta, GA • On-site

$121K - $138K/yr

Full-time

Posted 17 days ago

Job description

Description
Our growing firm is seeking an organized and friendly account manager to play a strategic role on our team. You'll be responsible for answering any client questions or concerns about coverage, policy changes, and billing deadlines. Our ideal candidate will be able to provide an excellent customer experience and demonstrate a basic understanding of our insurance products. If you are a strong communicator with strong attention to detail and have an interest in growing your career in the insurance industry, we'll train you up on the skills you need to succeed in this role. Can't wait to get started? Apply to join the team today!
Responsibilities
• Stay up to date with industry standards, current rates, coverages, insurance products, insurance policies, and carriers by regularly speaking with our industry partners so you can help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address the latest rules and policy updates
• Record any policy updates or changes on customer accounts by tracking them in our book of business and communicating with clients to explain any updates to their coverage
• Support clients reporting claims on current policies by gathering all documentation needed to give to the adjuster to process
• Help create competitive quotes when it is time to issue renewals or make updates to a current policy
• Answer clients completely on policy or billing questions including explanations about their coverage or rate adjustments to ensure total understanding
Qualifications
• Applicants must have an active insurance license in their state or be willing to get licensed in 90 days
• Jobseekers need to have basic computer skills and have the ability to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
• We are looking for candidates with an Associates or Bachelor's degree but will consider those with relevant insurance industry experience, as well
• Must have very strong follow up, written and verbal communication skills and problem-solving skills
• Insurance experience as an insurance agent or other position is preferred but we will provide training as needed for the right fit and skillset

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