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Personal Lines Account Manager Jobs in Decatur, GA

The Jonus Group

Personal Lines Account Manager

Atlanta, GA · On-site

$70K - $80K/yr

Personal Lines Account Manager Job Summary Seeking a highly skilled and experienced Personal Lines Account Manager to join a team. The ideal candidate will be responsible for managing a diverse book ...

Alera Group

Commercial Lines Account Manager

Alpharetta, GA · On-site

$75K - $90K/yr

OVERVIEW Propel, an Alera Group company, is looking for a Commercial Lines Account Manager (Senior ... Please review our Privacy Policy to understand what personal information we may collect and use as ...

Alera Group

Commercial Lines Account Manager

Alpharetta, GA · On-site

$75K - $90K/yr

OVERVIEW Propel, an Alera Group company, is looking for a Commercial Lines Account Manager (Senior ... Please review our Privacy Policy to understand what personal information we may collect and use as ...

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All JobsPersonal Lines Account JobsPersonal Lines Account Manager JobsPersonal Lines Account Manager Jobs in Decatur, GA

Personal Lines Account Manager information

See Decatur, GA salary details

$31.7K

$53.9K

$84.9K

How much do personal lines account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for personal lines account manager in Decatur, GA is $53,944.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $59,600.00 per year, depending on experience, location, and employer.

What is a personal lines account manager?

A Personal Lines Account Manager is an insurance professional who manages insurance policies for individuals rather than businesses. They assist clients with selecting, purchasing, and maintaining personal insurance products such as auto, home, renters, and umbrella policies. Their responsibilities include answering client questions, processing policy changes, handling renewals, and ensuring customer satisfaction. They also serve as the main point of contact between clients and insurance carriers, helping clients understand their coverage options and claims processes.

What are the key skills and qualifications needed to thrive as a personal lines account manager?

To thrive as a Personal Lines Account Manager, you need a solid understanding of personal insurance products, policy underwriting, and client relationship management, typically supported by a state insurance license. Familiarity with agency management systems, quoting software, and CRM tools is often required. Exceptional communication, attention to detail, and problem-solving abilities help you build trust and efficiently address client concerns. These skills and qualifications ensure clients receive accurate coverage and excellent service, which drives retention and agency growth.

What are some common challenges personal lines account managers face when managing multiple client accounts?

Personal Lines Account Managers often juggle a high volume of client accounts, each with unique insurance needs and renewal schedules. One common challenge is staying organized while processing policy changes, claims, and renewals promptly for each client. Additionally, responding quickly to client inquiries and ensuring compliance with industry regulations can be demanding. Effective time management, attention to detail, and strong communication skills are essential for successfully navigating these responsibilities.

What is the difference between Personal Lines Account Manager vs Customer Service Representative?

AspectPersonal Lines Account ManagerCustomer Service Representative
CredentialsInsurance licenses, industry certificationsBasic customer service skills, sometimes insurance licenses
Work EnvironmentOffice-based, client-facing, insurance agencies or brokeragesCall centers, insurance agencies, retail settings
Employer & IndustryInsurance companies, brokers, agenciesInsurance companies, agencies, customer service centers
Primary FocusManaging client policies, renewals, cross-sellingHandling inquiries, policy changes, basic support

While both roles involve client interaction within the insurance industry, a Personal Lines Account Manager focuses on managing policies and building client relationships, often requiring industry-specific licenses. In contrast, a Customer Service Representative handles general inquiries and support tasks. The roles differ mainly in scope and responsibilities, with the Account Manager playing a more proactive, client-focused role.

What are the most commonly searched types of Personal Lines Account jobs in Decatur, GA? The most popular types of Personal Lines Account jobs in Decatur, GA are:
What job categories do people searching Personal Lines Account Manager jobs in Decatur, GA look for? The top searched job categories for Personal Lines Account Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Personal Lines Account Manager jobs? Cities near Decatur, GA with the most Personal Lines Account Manager job openings:
Personal Lines Account Manager jobs near you
Infographic showing various Personal Lines Account Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $53,944 per year, or $25.9 per hour.

Personal Lines Account Manager

The Jonus Group

Atlanta, GA • On-site

$70K - $80K/yr

Other

Retirement

Re-posted 5 days ago

Job description


Personal Lines Account Manager
Job Summary
Seeking a highly skilled and experienced Personal Lines Account Manager to join a team. The ideal candidate will be responsible for managing a diverse book of business, maintaining strong relationships with clients, producers, and insurance carriers, and providing exceptional service to ensure client satisfaction. This role requires a detail-oriented professional with extensive knowledge of personal lines insurance and a commitment to excellence.
Compensation Package
  • Competitive salary: $70,000 - $80,000 annually
  • Comprehensive benefits package, including 401(k)
  • Flexible hybrid work schedule (2 days in-office, 3 days remote)
  • Company-provided equipment for remote work
Responsibilities
  • Renewal Processing: Oversee the entire renewal process, including incidental marketing of accounts, preparation for marketing, annual review summaries, and presentation/proposal preparation.
  • Policy Checking: Review and verify the accuracy of insurance policies upon receipt from carriers.
  • Client and Carrier Meetings: Participate in meetings with clients and carriers as needed to maintain strong relationships and address service issues.
  • Claims Liaison: Act as a liaison between clients and claims service consultants to ensure efficient claims handling.
  • Client Support: Provide expert guidance on insurance coverages and address client inquiries, ensuring the agency is protected from potential Errors & Omissions (E&O) exposure.
  • Data Management: Maintain accurate client data in the agency management system and ensure all follow-up procedures and deadlines are met.
  • Special Projects: Contribute to additional projects and research as assigned by management.
Qualifications/Requirements
  • Experience: 3-5 years of Personal Lines Insurance Agency experience with a solid understanding of personal lines insurance.
  • Licensing: Active Georgia Agents Property & Casualty Insurance License is required.
  • Education: High School Diploma or equivalent.
  • Technical Skills: Proficiency in EPIC software is highly preferred.
  • Soft Skills: Strong interpersonal skills, including active listening, patience, empathy, and the ability to build and maintain relationships. Must be detail-oriented, organized, and capable of multitasking.
  • Professional Attributes: Independent judgment, extensive insurance coverage knowledge, basic accounting knowledge, and the ability to take initiative.

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About Jonus Group

Sourced by ZipRecruiter

The Jonus Group is a prestigious staffing agency located in Wayne, PA, the United States that specializes in the insurance industry. Since its inception, the Jonus Group has been committed to connecting skilled industry-specific candidates with leading insurance companies across the nation. The firm stands out for its broad-based experience in permanent, temporary and temp-to-hire staffing, proving its flexible approach to addressing diverse client needs. Foundational to the Jonus Group’s operations are its core values - excellence, integrity, and client focus. The firm's mission is to serve as a bridge between talent and opportunity, focusing on establishing mutually beneficial, long-lasting relationships between job seekers and employers. A key achievement of the Jonus Group has been its ability to position itself as a reliable go-to resource for staffing solutions in the insurance industry.

Industry

Insurance services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2012

Social media

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